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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Changing room etiquette: asked by staff to hanger the clothes

217 replies

Lostkitty · 09/09/2018 23:24

I took four pieces of clothing to the changing room, selected two, and was trying to hand over the remaining two to the staff in the changing room alongwith the hangers when I was told to "hanger the clothes and then return" by the staff. Is it normal to hang the discarded clothes while out shopping and was I being U in handing those over to the staff without neatly hanging them back on?

OP posts:
happymummy12345 · 10/09/2018 16:17

How rude and lazy are you op? Of course you put clothes back on hangers and take them back, and either put them on the rack or give them to the assistant if that seems preferred.

DSHathawayGivesMeFannyGallops · 10/09/2018 17:39

Thank you so much for writing off 4 years of my life, Carbuncle. That's the attitude that begets people treating retail staff like crap.

@HeckinGoodDoggo - yep, spunked on. People wank in the fitting rooms & my ex boss once had the lovely pleasure of working out who was leaving "deposits" in the pockets of clithes

DSHathawayGivesMeFannyGallops · 10/09/2018 17:42

*clothes with silky linings so that she could ban him. Bloodied tampons, pregnancy tests in pools of piss, shit, vomit, dirty nappies, you name it, we get it.

lowtide · 10/09/2018 17:43

Who doesn’t hang up those clothes again. Yabu

rainbowsandsmiles · 10/09/2018 17:43

DSHathaway - that is absolutely disgusting, WTF is wrong with some people? Envy (not envy)

Chrisinthemorning · 10/09/2018 17:44

I do re- hanger the clothes but get annoyed if they have stupid complicated hangers or won’t stay on. They may not be back on looking the same as when they came off!
I get really wound up if I am flicking through a rack and they all fall off the hangers. I do pick them up but don’t re hanger then.

SoyDora · 10/09/2018 17:45

Of course you hang them back up. I’d be pretty embarrassed to hand back unhung clothes.

Rufustheyawningreindeer · 10/09/2018 18:27

Rufustheyawningreindeer I suspect you work somewhere posher than Primark or New Look

Yes i do, but thats why i said the shop and its busyness makes a difference

I would definitely judge if someone shoved a load of clothes in my arms or just dumped them in the changing room...but i would be more sympathetic if they explained Grin

Rufustheyawningreindeer · 10/09/2018 18:30

I am always apologising to the staff in M&S about not rehanging the bras properly

ClaryFray · 10/09/2018 18:38

Haha, really not only did you think hanging the clothes back up was beneath you, you decide to come here to ask if you were being a snob.

Yabu, retail workers are not there to do the jobs you won't.

Sweetpea55 · 10/09/2018 18:57

Of course re hang them,,even if it doesnt look perfect.

I watched a woman trying on shoes in Next m She sat on the chair surrounded by loads of different pairs and then just got up and left,,,,Lazy CF

ChocolateWombat · 10/09/2018 19:00

In middle or high end stores, the staff would NEVER ask the customer to re-hang the clothes.....part of the experience is that the staff do this kind of thing, take the clothes W and hang them I the fitting room, offer to run around collecting extra sizes, be on hand to offer any help and advice needed......and basically to provide a pleasant shopping service. To be honest, whilst some customers might put things on hangers, it would be the expectation of both staff and customers that the staff will do it. And as I say, they would NEVER ask the customer to do it - that would be considered rude and very poor service.

That said, in such shops, there aren't 20 people trying on all the time and taking in 15 items each and piling them up on the desk as they rush away....things will be calmer and more sedate.

In cheaper shops, I think it is the norm to put things back on hangers, but I also think that if customers don't, it isn't great customer service to ask them to and especially to insisit forcibly that they do......there should still be some kind of customer service instinct even in cheaper shops. Yes, it's nice in such shops to help the staff out and yes it's polite, but insisting customers do it verbally is a bit like an adult saying to another adult 'please' in a firm voice,not point out that they haven't used good manners.....not really good manners to do this to a child.

If I were asked to put clothes back on hangers (and generally I do, unless they are very tricky or somehow one has got lost in tryi things on and swapping sizes etc) then I would probably do it, but raise an eyebrow at the being asked, especially if by a young teenage shop assistant, when I am a bit older.

Customers should behave decently - saying thank you to check out operators and changing room staff is simply manners. I think customers can expect some kind of service too though, and not just a surly teenager who isn't actually offering any level of service....it cuts both ways, and in some shops the level of service is woeful.

Rufustheyawningreindeer · 10/09/2018 19:04

honest, whilst some customers might put things on hangers, it would be the expectation of both staff and customers that the staff will do it

Dont agree with this ^^

And as I say, they would NEVER ask the customer to do it - that would be considered rude and very poor service

But do agree with this ^^

Glumglowworm · 10/09/2018 19:06

Good on the staff for challenging your lazy, rude entitled behaviour!

It would never occur to me (or 99% of people) to NOT put clothes back on the hanger!

Haireverywhere · 10/09/2018 19:15

I always put the clothes back on hangers before giving to staff.

RomanyRoots · 10/09/2018 19:21

How rude, they aren't your servants Shock
you put them on the hangers and give them to the person on the door, if there is one, or take them and put them back on the way to the till to buy the ones you want, or out the door as you don't want anything.

Maelstrop · 10/09/2018 19:25

Why wouldn’t you put them back on the hangar? YABU and lazy.

Causeimunderyourspell · 10/09/2018 20:05

I used to work in tk max and people were allowed to try on 10 items at a time! Some shoppers would come out with a stack of hangers and a literal ball of clothes!!

I once got so pissed off with it that I asked a particularly twattish woman to put the stuff back on hangers. She looked at me in utter disbelief and stormed off to tell my manager, who bollocked me.

So in future, I enjoyed telling people to please stay while I checked and rehung everything - which i did in absolute slooooooow motion Grin

GunpowderGelatine · 10/09/2018 20:08

I've never heard the term "hanger the clothes". Is it a regional thing?

GunpowderGelatine · 10/09/2018 20:09

Also YABU they're not your personal assistants. I do all the buttons back up, the lot!

straightjeans · 10/09/2018 21:23

You took the hangers in, why would you leave them in there?

lowtide · 10/09/2018 21:35

@Causeimunderyourspell
Good work! Proper passive aggressive! I would do the same Wink

DSHathawayGivesMeFannyGallops · 10/09/2018 23:18

I've never asked anyone to rehang clothes. But honestly 9/10 I am annoyed with things dumped or left in shit order and the empty hangers just chilling on the hook.

AccidentallyRunToWindsor · 10/09/2018 23:24

I worked in clothing retail for 8 years through school, college, uni and the W orneriness years afterwards. The amount of customers who would just dump an armful of clothes at you was probably 50%

We couldn't ever ask a customer to hang things up, that would be rude. We would just grin and bear it.

I have to hang things up properly now when I go shopping and that's everything

On the hangar the right way
Zips or buttons done up
Tags in
Pockets etc pushed in
Annoying hanging loops over the top of the hanger is needed.

I also find myself tidying other people's ships for them. I've not worked in retail for 11 years now 😂

AccidentallyRunToWindsor · 10/09/2018 23:26

Ffs iPhone
*wilderness
*hanger

Why isn't there and edit button 😢