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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Changing room etiquette: asked by staff to hanger the clothes

217 replies

Lostkitty · 09/09/2018 23:24

I took four pieces of clothing to the changing room, selected two, and was trying to hand over the remaining two to the staff in the changing room alongwith the hangers when I was told to "hanger the clothes and then return" by the staff. Is it normal to hang the discarded clothes while out shopping and was I being U in handing those over to the staff without neatly hanging them back on?

OP posts:
cariadlet · 09/09/2018 23:45

Of course YWBU.

I thought everybody put clothes back on hangers. It seems so obvious that it's the sort of thing that you don't even need to question or think about.

SparklyLeprechaun · 09/09/2018 23:46

YABU. Seriously, is this the first time you've tried clothes on?

PopGoesTheWeaz · 09/09/2018 23:47

When I workd in retail we had to refold and rehang everything that came out of the dressing rooms anyway. I still tend to hang as I go, to keeep th room tidy so I know what I want and don't, but hav often ben told that I don't need to, or "just dump it all here".

So, I don't think they were BU to ask you to hang your clothes but I also don't think you were BU to think this was optional.

Everyone and anyone using "hanger" as a verb is BVU!

Lostkitty · 09/09/2018 23:47

Thank you for the responses. I didn't do it since I was not able to hang them back in exactly the same way as it was displayed that is with sleeves tucked in etc. The staff would anyways have to redo it.
Yes being presumptuous in thinking that the staff in the changing rooms are supposed to sort and hang the discarded items back in the proper manner, once they have been handed over to them.

OP posts:
GreyGardens88 · 09/09/2018 23:48

I used to work in H&M, I couldn't believe the state some people brought back clothes after they had tried them on Also the people who demanded to try on things like tights even though it meant you had to rip open the pack, nevermind the hygiene Grin

givemesteel · 09/09/2018 23:50

Well yes you just need to stick them back on a hanger roughly.

I used to work in quite a twee, upmarket clothes retailer, and there was always a fancy way that we had to rehang clothes, tucking bits in etc. So we always redid what the customer had done, but it was nice if they hadn't left it turned inside out etc.

I think it's a bit common to not even bother to put it in a hanger. Same for those that leave changing room cubicles in a mess with their rubbish.

slashlover · 09/09/2018 23:52

But it's easier if you do it as they can hang it on the rail to do later when they have time, instead of needing to match the correct hanger to the correct item.

Try item 1 on, put back on hanger.
Try item 2 on, put back on hanger.

What do you do with the two unwanted items when you're trying others on? Leave in a pile to get crushed?

BlackeyedSusan · 09/09/2018 23:52

I rehang unless they are those bloody complicated things that need threading in a certian way to make the trousers hang right.

avamiah · 09/09/2018 23:52

melj1213,
Yes I agree with you .
I always put clothes back on the hangers before I give them back unless they are those hangers that your talking about or I’m buying the clothes then i just carry them and the hanger seperate to the pay desk .

Armchairanarchist · 09/09/2018 23:53

YABU of course you hanger them properly before you hand them over.

SleepingStandingUp · 09/09/2018 23:54

If no one can be bothered to rehang it though she ends up with a pile of chucked on the side clothes and a load of coat hangers so it'll take twice as long to sort.
Hang it up then she can work through them without a mountain of clothes piling up

Duck90 · 09/09/2018 23:55

It’s easier to carry them back on hangers! Other wise you have pile of colthes in one hand and empty hangers in the other. That’s weird. If everyone did that,on a busy day, the staff member would have a pile of crumpled clothes on the floor.

Katedotness1963 · 09/09/2018 23:56

I always put clothes back on the hangers. The only time I didn't it was because the top had elaborate ribbony ties/belt and after I'd undone it I could not figure out how to re-tie it. I handed it back and apologised.

Passingwords · 09/09/2018 23:57

Lost Kitty you need to step outside yourself. How can you ask if it's ok to make a mess for others to tidy up. I'd not be inviting any DCs of yours to play at my house or lend you anything

angeltop · 09/09/2018 23:58

You obviously have a ladies maid at home. lol

LyndorCake · 09/09/2018 23:58

You hang the item as best you can and hand it back to the staff. At that point in time, you have just borrowed the item, it is not yours to do with as you please, it belongs to the shop and the company. If you borrowed a dress from your friend would you scrunch it up in a ball when you returned it?

Passingwords · 09/09/2018 23:59

Just wondering if your Lost Kitty could be under your floordrobe

Gersemi · 10/09/2018 00:00

The fact that you couldn't rehang exactly the same way is irrelevant. Giving them back without hanging them up risks creasing them, and certainly gives the impression that you consider the assistants to be your servants.

Pumpkintopf · 10/09/2018 00:02

Of course you put back on correct hanger - makes it easier to return to the shop floor later. Otherwise poor assistant would have to search piles of clothes and hangers to make matches!

ruddynorah · 10/09/2018 00:03

You hang them so they don't get creased and so the assistant can check what you've returned. Imagine a busy Saturday if no one hung anything back up!

jputthekettleon · 10/09/2018 00:03

Years ago when working in a clothes shop it was (irrationally) annoying when customers would rehang things with the hanger back to front so I would have to rehang it anyway. It was annoying as they'd done the hard bit of rehanging it but done a bad job! When you deal with hundreds of garments it's soul destroying Grin

I think it was H&M that started using hangers that said the name on each side meaning it didn't matter which way the garment was placed on it - genius!

Chouetted · 10/09/2018 00:06

If you can't put them back on (it's not always easy or obvious), at least hand them back bundled with their respective hangers. Then even if they can;t hang them immediately, they can still check them and stack them. Never had a problem doing that. I usually apologise for my mild incompetence and get reassured that it's not a problem.

PurpleArmy · 10/09/2018 00:08

The fact that you couldn't rehang exactly the same way is irrelevant. Giving them back without hanging them up risks creasing them, and certainly gives the impression that you consider the assistants to be your servants.

Yes to this @Gersemi !

SD1978 · 10/09/2018 00:09

I'm surprised they had the halls to risk a complaint and asked you to- but yes- you should have automatically done it. They are not there as your personal servant to rehang clothes and then put them back. You hang them, put them on the discard rack and they re rack them. They are not their to deal with you leaving rumpled stuff ha I gotta around. Highly entitled and bloody attitude

Lucked · 10/09/2018 00:10

I think you should rehang them and I always do but I don’ think she should have called you on it, if I owned the shop I would be pleased. They now have a disgruntled customer and what was she planning on doing if you said no.

I do think this is cultural as when I worked in a shop some tourists never rehung clothes, you were lucky if they picked them off the floor.