Someone please talk me down from contacting my buyers directly to tell them what I think of them!
We agreed a sale in June. At the time we knew we wanted a new build but there were none of the one we wanted available so we planned to move in with parents. Our buyers said their buyer wanted to complete by 20 August so we agreed that date. They then came back and asked for 10 August due to a holiday. I said no as we needed more time to sort things out.
From the second the offer was accepted she chased and chased. I did everything on my side as quickly as possible. When I came to booking removals, I had to book in advance as we need storage too. Before I booked I asked the EA to confirm that we were still working towards 20 August, our buyer said yes. After me chasing again on 9 August, their solicitor advised that their buyer was awaiting a revised mortgage offer and some docs from the LA. They also advised that 20 August was not possible as our buyers were actually on holiday then, despite the fact that the buyers themselves had previously requested and confirmed this date. They agreed 31 August instead.
They went on holiday on 13 August and I/my solicitor have been chasing theirs for an update. Finally they confirmed today that their sale had fallen through. Their solicitor said that they weren't even sure if our buyer knew as they had advised that they would be uncontactable on holiday and weren't back until 25 August. I told my EA who then had a call from the buyer directly to confirm the situation, apparently they got back last night, so another lie. I then searched for their house on rightmove to see that they had advertised on open house to take place on 11 August, which was two days after they agreed to 31 August completion, so they presumably knew at that time that 31 August was impossible.
In the meantime, we have moved out (because we didn't want to lose the £90 deposit we paid to the removals for the sake of two weeks) and reserved a new build that we have to exchange on in 28 days or lose. Obviously we're not going to be able to exchange.
I am livid. I need our buyers to know what absolute arseholes they are. Apparently they still want our house, which would explain why they lied about everything. But how can you do that to to people? We're losing money as we should have been saving money at my parents but instead we're paying a mortgage for a house we don't live in. We're probably going to lose the house we've been waiting 9 months for. Who is so selfish and dishonest that they would treat people like that?
Obviously I won't message them, but I needed to get that off my chest so thanks if you got to the end!