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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To expect more privacy at the GPs

80 replies

GSfordays · 14/08/2018 14:05

I was recently prescribed pregabaline by my psychiatrist.

I went to the GP today to see if the prescription had arrived.

Busy but very quiet waiting room. I asked the receptionist if she had a prescription for me to pick up. She asked what it was for and I lent over and whispered to her pregabaline.

She looks at her screen and says in a loud voice “no the only scripts I have on my screen for you are Sertraline and diazepam”

AIBU to think there was no need for her to read those out in front of everyone? She could have just said no I don’t have it here?

OP posts:
chocatoo · 14/08/2018 14:41

I would report. The receptionist requires training but doesn’t realise it.

Oakmaiden · 14/08/2018 14:42

I do wish people wouldn't say 'script' when they mean 'prescription'

It is the standard spoken abbreviation for it.

FourFriedChickensDryWhiteToast · 14/08/2018 14:42

the only people that I have EVER heard say 'script' are people with opiate addiction issues.
Just saying.

YeTalkShiteHen · 14/08/2018 14:43

But not the only ones you’ve read eh Chickens? Grin

HoleyCoMoley · 14/08/2018 14:43

Script is common terminology used in hospitals by the staff

FourFriedChickensDryWhiteToast · 14/08/2018 14:43

In fact I had to tell my old man to stop saying it, not that he particularly looks like a junkie.
And before anyone starts, yes it is probably more about me and the people I have hung about with than anything else, blah blah yes I know.

FourFriedChickensDryWhiteToast · 14/08/2018 14:44

eh what Hen?

Bluelady · 14/08/2018 14:45

Am I weird not to give a shit?

YeTalkShiteHen · 14/08/2018 14:45

If you’ve read the thread you’ll have read people saying it’s completely normal for HCPs/medics/other people to say script too.

FourFriedChickensDryWhiteToast · 14/08/2018 14:47

oh yes ! silly me!
I expect medics say it, but other than them, I have only heard junkies say it. Except for the old man, as I said. but then I had to stop him calling weed 'gear' as well...Grin

PrtScn · 14/08/2018 14:49

Unfortunately most Dr's receptions are right where the waiting room is, so you don't get any privacy at all. Even the new touch monitor to check in for your appointment etc at the surgery I go to is at full view of the rest of the waiting room.

Gemini69 · 14/08/2018 14:50

I too have noticed in recent years that the Doctors Receptionists has have become more like the Checkout at Argos...

no secrets in my Health Centre Hmm

Rassy · 14/08/2018 14:53

I have worked in a pharmacy and all prescriptions are referred to as scripts

OhDearGodLookAtThisMess · 14/08/2018 14:53

Not quite as Blush as the poor bloke in front of me in the queue at the pharmacy when the sales lady said they'd run out of his prescription. She got on the phone to another branch and loudly said it was for chlamydia. And spelt it out.

Jeippinghmip · 14/08/2018 14:57

Complain to the practice manager.

BlueBug45 · 14/08/2018 14:59

@OhDearGodLookAtThisMess What a biatch.

OlennasWimple · 14/08/2018 14:59

YANBU

Fatbelliedgirl · 14/08/2018 15:01

I went to my doctors surgery to book an appointment and asked for it to be with a female GP. The receptionist refused to give me an appointment with a female GP until I told her why I wanted to see a female GP and not my regular GP. I told her it was a intimate matter but still she loudly insisted on knowing what, in front of a long queue. Eventually she glared at me and gave me a female GP appointment, but not without the whole queue and waiting room knowing why I wanted a female GP (bleeding in between periods and PCOS related).

Suffice to say I made a complaint about the receptionist to the practice manager but I don't think it was taken seriously. The practice manager said I should have told the receptionist I didn't want to disclose why I wanted a female GP Confused.

DarlingNikita · 14/08/2018 15:02

Report to the practice manager. That's not OK.

MrTumblesSpottyBum · 14/08/2018 15:07

When I was in hospital after having DD1 the nurses had finished doing their rounds and were on their way out to the next wards/beds. They were just leaving when one of them shouted down the room to me - YOU! YES YOU! ARE YOU STILL CONSTIPATED?

I was, haha, so had to shout back yes, in front of everyone. At least I got some lactulose.

That was pretty cringey!

lolaflores · 14/08/2018 15:16

Junkie???!!!
Really.
How very rude.

Nikephorus · 14/08/2018 15:27

I do wish people wouldn't say 'script' when they mean 'prescription'
It is the standard spoken abbreviation for it.
I never realised this.
But you'd think that if a patient makes a point of being quiet when talking about their prescription that would be an obvious clue that they expected a similar tone in return. I'd complain (and I'm not generally a big complainer)

Willow2017 · 14/08/2018 15:27

Why on earth would 'script' mean you were a junkie?
Its been the normal shortening of prescription for donkey years.

WhirlyGigWhirlyGig · 14/08/2018 15:32

Pregabalin is a highly wanted drug these days on the black market (is that the right term?) and where we used to live I'd not have wanted anyone to hear I took it for fear of being mugged 😱

Belindabauer · 14/08/2018 15:43

Yep I feel you pain.
In the pharmacy I use, which is adjacent to my doctors, they appear to run some sort of archaic lottery type system of filing prescriptions.
Therefore they can never, ever locate my prescription.
They have shelves marked Aa- Am or something along those lines and then nothing labelled up until x y and z.
Every single time I go in they walk up and down the rows and always end up asking me what it is and when I ordered it.
This results in the pharmacist keying something into the computer, spending several more minutes looking along the unlabelled shelves, checking that I did actually have a prescription to collect before eventually seemingly producing the prescription out of mid air. They then shout "what address is it?" At top of their voice followed by " Do you pay for your perscriptions? " with a packed room looking on.

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