given my experience in clarks yesterdasy I have to add to this thread
I went to have dd's feet measured she is 20 months and has been in a size 4 since i was sold some by clarks in january.
Well the lady in clarks, asked what size dd was wearing now, before she did anything else - i just said I wasnt sure and would check when i took her shoes off, she immediatly said she would do it and blatantly checked the size before she measured, so suprise suprise, dd is now a 4.5
except as I pointed out to the lady , there is still room in the shoes beyond her toes. Her reply was "oh yes but, she measures as a 4.5 so she needs new shoes, those ones are hurting her"! WTF
needless to say, didnot buy shoes, although she tired several times to get me to.
I went to russell and bromley next as they seem to have a greater selection - not just clarks!- and the lady measured dd's feet, did not ask her size first! And said she is a 3.5 to 4.
what is going on?
the lady in the 2nd shop also felt dd's toes in the shoes and agreed that there was plenty of room left and suggested I pop back in a month or so to check again if i felt her feet had grown.