Aibu to think this is not really my problem?

[Thetartofasgard]

Parcel delivered last Friday, no name on it but with my address. I opened it and it was obviously supplies for a shop.

I telephoned the company on the invoice (they’d put the wrong postcode on it) and they said they would send a courier to collect it (company is in Scotland, I’m in England.

Courier has been twice this week, while I’m at work.

Company is getting annoyed with me as saying it costs them money every time the courier attempts to collect. Said they would report it as stolen.

The courier won’t come at a specific time and just gives a timescale of ‘between 7am - 7pm’

Any ideas on what I can do? Other than taking time off work so that I can be home when courier turns up. The only day I don’t work is Sunday and the courier won’t collect it then.

Although I’m tempted to, I can’t leave it outside (we live in a terrace on a busy main road with no porch/front garden) and my neighbours all work too.

I don’t want to get in any trouble but it’s starting to get on my nerves now. I’m getting daily phone calls from the company. The goods are worth nearly £1000 So I understand them needing it back ASAP but they were the ones to make the mistake, yet I’m the one who is expected to put myself out to rectify it.

Thanks

If the goods are not bulky or in your way I would just respond with 'you do that. I will await contact from the police' and then chuck them in a cupboard and forget about them.

Any neighbors you can leave it with? Or can't you leave it outside in a specific safe place?

Any neighbors you can leave it with?

Fuck that. It's not the OP's problem, and it's her neighbours' even less!

Tell them to collect it at a convenient time or you will charge them storage.

isitfridayyet1 It says in the OP that all the neighbours work too.

Definitely don't agree to carry it anywhere. No prepaid post label which requires you to exhaust yourself getting somewhere to send. Definitely not. You could cause yourself pain and pulled muscles, at the very least!

No inconvenience to you at all. None.

Let them reeport the stuff as stolen, then see the police laugh like drains . Theyneed a laugh, I'm sure.

Leave it on your doorstep on the day of collection.

If they get it, they get it. If not, they can declare it stolen.

Definitely do not offer to take it to a parcel drop off! If I were you I'd give them 2 hour slots during which you are available; 9-11 Saturday, 6-8 Monday and tell them that they must arrange collection between these times. I'd also tell them that it must be collected by a certain day next week, or you will start charging them storage at £10 per day, AND to correspond with you by email only henceforth because you consider their behaviour as harrassment.

I used to work in a call centre and when a parcel was "lost", we claimed it with the courier company. The recipient then can do whatever they want with the parcel. They won't get bothered then anymore.

Maybe not much help, but might explain that the expression "stolen" doesn't concern her. Xx

God yes 40kgs - forget the label idea!

Tell them they have x time to organise a courier to pick up at an exact time or you will take the parcel to police lost property. If they insist they can only send a general courier to collect in working hours, then you will be leaving the parcel outside your door with a note saying you take no responsibility - and it's pot luck whether the goods are still there when the courier arrives.

Report as stolen! Hilarious. As if the police don’t have anything better to do. “Yes officer, I stole stuff that I didn’t want, it was delivered to me and I’m sick of trying to get them to collect it when I’m home.”

Email them and tell them what time you are at home after work or Sunday and that you need to know in advance so you aren’t at the shops.

@FizzyGreenWater oh beautifully crafted response 👏🏻👏🏻. @Thetartofasgard definitely use FixzyGreenWater's response save for the pre pay part.

9-11pm Sunday is the only time you can guarantee to be home, isn't it?

The problem with waiting around for them, even when you don't have anything planned, is that it is restrictive, you can't be spontaneous. If a friend rang, say, and said they thought they'd have a barbecue this evening and invited you, you would have to say no because the bloody courier is coming, sometime.

The police would not take this seriously op!they are just throwing their toys in the corner.
Tell them to use a courier who does work sundays.
Take the name of every person who rings.in case you need it for reference.

Leave it outside for them to collect. If its that heavy no one is likely to be wandering off down the street with it on a whim. tell them thats what you'll do OR they can arrange a specific time when you will be there to have the courier collect at that time.

Send what Fizzy said. No way on earth would I be pandering to these idiots after the way they’ve treated you for their error!

They threatened to report it stolen ?
Cheeky bastards, I would cease all communication with them and forget about it.
Keep it , Chuck it whatever
You are correct this is not your problem

fizzys response is a good one

Do you know the company it should have gone to?

If you do I'd email both companies, tell them you obviously aren't responsible for the mistake, they can sort it out between them but feel free to report to the police

Bunch of idiots! How bloody cheeky!

i think we all need a fizzy in our lives as this is perfect response.

Sorry for not coming back to this at the time.

I still have the bloody parcel.

Have been going backwards and forwards with the company. I sent an edited version of fizzys reply (thanks!)
But they still continue to send a courier when I’m not there.

I sent an email to the director on Wednesday giving them 7 days to collect or I’ll dispose of it, to which they have said they’ll send a courier on Tuesday (I have the morning off) but they can’t guarantee it will be the morning.

Am I within my rights to just chuck it out of it’s not collected? I’m so fed up with having to step over this box every day.

Could they take me to small claims? Would I have any defence?
Been communicating by email for the past week or so so I have it documented what I’ve told them/deadline etc

Thanks

Not sure on the legalities of chucking it OP but someone's suggestion of threatening to leave it at the police station could work? Seems a bit of a cheek to the police but if they're still threatening to report it as stolen, not sure what else you can do. Why can't they send you a bloody label to post it or have it collected from your work?!

I just had to join now to comment on this, I’m in Australia and about 6 months ago I read an article about a lady in Tasmania getting an unwanted parcel which she opened, was fully of beauty products, and she contacted the company to return them.

Basically it is a scam. The company tried to get a courier to collect them (really sounds similar to your story of how hard it’s been for them to collect it) and then after that they offered for her to buy the contents for x amount. She said no, she had no use for the items, so they again insisted that she was going to be reported for theft. It prompted a warning by police. I’m trying to look for the link.

Just wanted to bring that to your attention in case they start to offer you to buy the contents at a “discounted” rate.

What company is it?