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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Aibu rude hairdresser

60 replies

Grossmascaragoop · 05/05/2018 12:35

I really don’t know if i wbu to say something in this situation or if it’s not worth it?

I’m currently sat in the hairdressers. Booked myself in today for the first time in forever - I’ve had two babies in less than two years and never have time so thought I’d treat myself. Due to never getting it done my hair is incredibly long and thick and I’ve been enjoying all the compliments I’m getting on it so definitely want to keep the length. Spoke to the colourist to discuss colour (she commented it’s in great condition) and she then passed me on to the hairdresser.

Here is my problem. He asked what I wanted and I said plenty off the layers and showed him a picture of how I want the front but I said please take as little off he length as possible. He gestured to how much he wanted to cut (a good 5 inched) and I laughed wondering if it was a joke and said oh no that’s a lot isn’t it? Just an inch would be the most I’m prepared to go. At that point he got so huffy with me! He said well do you know what why don’t I just not take anything off? Because there’s no point just taking an inch. It won’t look good. I said again (politely) I really wasn’t prepared to get more than an inch off the length and he just said well ok then I will just leave it she (gestured toward the cringing colourist) is looking after you now.

I’m so disappointed!! They’re sorting me out another hairdresser now (hopefully) but he made me feel like I was being told off for being naughty....I’m not assertive at the best of times so I’m glad I held my ground and said no to him taking more than an inch off.

My question is wibu to make a complaint of some sort? Or is there more than likely no point? Not sure what they can do about it or if they will. If it makes any difference it’s a well known chain. My hair is really not in bad condition it’s just not perfect and maybe a little dry at the ends. Regardless of this I didn’t actually ask for his opinion on what I should get done so I don’t think it was neccessary for him to make such a scene.

OP posts:
Idontdowindows · 05/05/2018 13:37

you were wasting his time as he told you what you needed

LOL. Not his call. If he doesn't want to cut hair the way his customers want it cut, he's in the wrong business or he should state that before he accepts appointments.

InsomniacAnonymous · 05/05/2018 13:37

What did the manager say apart from 'sorry'?

expatinscotland · 05/05/2018 13:38

YANBU. It's why I never go to salons anymore. I have a mobile hairdresser who cuts it and leaves. Salons always want to give you a cut that takes a lot of maintenance so you'll keep coming back. And if you're a middle aged woman their default is to cut it short, which doesn't suit my face at all!

Claire90ftm · 05/05/2018 13:39

He was very unprofessional and rude. But you've got a new hairdresser now. I'm sure they realise how bad his behaviour was. Perhaps he's having a bad day (not that that excuses his behaviour) but it might just be an off day for him. X

Grossmascaragoop · 05/05/2018 13:40

Insomniac - just said I’m really sorry about what’s happened completely not acceptable and then offered me another tea

OP posts:
HRTpatch · 05/05/2018 13:40

Having just moved, I've gone through 3 hairdressers in 4 months trying to find a good one. Finally have....the other 2 were dreadful. And we are talking £60 a cut.

InsomniacAnonymous · 05/05/2018 13:43

I go to my hairdresser's house to have my hair cut. She has a lovely salon there. I'm dreading her retiring from hairdressing which will probably happen quite soon, as then I'll have to find a salon. The main reason I hate salons is all the inane "Are you going anywhere nice this weekend?" type questions. Especially as they're usually said in a particular tone of voice, as if the customer is a toddler.

InsomniacAnonymous · 05/05/2018 13:45

Oh thanks for replying OP. Smile I wonder if the hairdresser will have had a dressing down.

SubtitlesOn · 05/05/2018 14:09

Glad he didn't cut it

JessicaJonesJacket · 05/05/2018 17:03

Insomnia yy OP thought his professional advice was a joke so she laughed. I don't see how that differs from what I said. Obviously he wasn't joking. And I doubt he thought his advice was laughable since it's quite standard that long hair that hasn't been cut for years would need more than one inch taken off.

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