To want the coins first, then the notes

[ChinkChink]

Suspect I'm pissing in the wind as this has gone on all of my life and doesn't look set to change any time soon.

Cashiers, till operators, retail staff. When I'm piled with bags and have my purse in one hand and have the other hand willing, nay eager to accept coins and notes in change - why do you put the note on my palm first and then pile coins on top? This makes it IMPOSSIBLE to tip the coins effectively, especially with a queue champing at the bit behind you.

Please. Coins in palm, notes offered to grasping fingers so it/they can be stowed first. I thengyou.

In the good old olden days we used to actually count the change into the customers' hands, out loud, so you would ALWAYS obviously give the coins first, then the notes.

I think this is a till thing. Modern tills give you an amount to give back, e.g. £6.38, which you calculate as £5+£1+20p+10p+5p+2p+1p. Whereas when you had to work out the change yourself you'd be going "3.62 plus 8p is 3.70 plus 30p is £4 plus £1 is £5 plus £5 is your ten". I suspect even that was a hangover from having to deal in £sd with harder arithmetic.

We have a bacon butty stall at the children's football matches and the children love helping but find it hard to make change under pressure. We're teaching them to do it the old way which seems to be less scary than doing two calculations, but I suspect classroom maths problems require you to work out how much change first as though you were a till.

Fwiw we have a Contactless card machine on the bacon butty stall

Yes Op!!!! 👏 lets start a movement.

As one of those who may hand you change, I’d like to say that this is a bugbear of mine too. So I’m very careful to hand change over coins, note then receipt (if necessary).

I would also like to make a plea of my own, if I may?
When you hand money to a till operator/cashier, can you please actually put it in our outstretched hand (in anyway you see fit) rather than dumping it on the counter as if you’re worried you’ll catch something from us.

Thanks.
Have a nice day .

YANBU.

When I worked as a shop assistant this is what we were taught, though it didn't take much teaching as it seemed so damn obvious!

GOD YANBU! This is a really irritating habit! It's thoughtless!

I now dump ALL the cash back on the counter, making a point of sorting it out in my own time.

I won't risk losing notes due to some daft person not thinking. And I've worked in shops....I know how it is.

Especially with the new style £5s and £10s which are much stiffer, thereby forming a nice slide for the coins to go skittering off. My small hands don’t help matters.

You are absolutely right!

And whilst they're retraining their staff to give the change correctly, they can teach them how to fold clothes properly, whether into your own bag or a store carrier.

I'm not spending a king's ransom on something only to have to iron it the minute I get home.

I prefer coins on notes - I will have got my notes out of my purse first, then the coins, so I am already waiting with the coin section open and I can then slide the coins off (works even better with the new notes) and fold the notes in afterwards. Notes on top means I have to try and scrunch my and round the hidden coins and try not to drop them while I wedge the notes in - I will never find that easier!

When anyone goes to hand me my note first I withdraw my hand and ask for the coins. Here are very few day to day things that bother me but coins on notes is one of them. Really grinds my gears.

I work with cash, always hand the coins over first. I'm also paid in cash so using contactless or debit card isn't always an option. I cba driving 15 miles to pay cash into my account simply to use a card. People should just learn to hand money over sensibly.

As a checkout supervisor ,myself and checkout colleagues would very much like people to hand us cash that have come out of purses or wallets, not bras, socks, pants or dirty knotted hankies.

Yay! I've found my people! YANBU at all. We have several Sainsburys ladies who do receipt first, then notes, then coins. Aaaaagggghhh! Yes to a movement!

In ye olde tymes, before tills did the hard work, change used to be counted back followed by notes. So 2.25p from a tenner would be ..
And 5 is thirty, and 20 is 50, (50) one pound, two three four five and five is ten
Coins always came first. Drives me nuts the other way around

Definitely not BU.

Yanbu. I much rather to be given the coins too. Unfortunately in training we're taught to give the notes first as its easier to add up a fiver then 67p rather than the opposite way around. I give notes first, but tend to give it first, give the customer a few seconds to sort it out and then hand over the coins, it's an OK compromise. I hate when you get it all shoved at you all at once in the same hand

YANBU. I’ve worked retail and now sometimes work with tills and always give the coins first; it just makes sense!

I work in retail. Always coins first, tuck the notes under the thumb of the outstretched palm. I love the look of "Ahhh, you're doing it right!" I sometimes get.

My request would be: since I have facilitated your speedy exit from the shop, please don't choose that moment to rearrange your handbag/sort your purse into descending note order/look for your Oyster card. I'm standing like a lemon holding your purchase and there's someone standing directly behind you waiting to be served. Cheers.

I prefer coins on notes - I will have got my notes out of my purse first, then the coins, so I am already waiting with the coin section open and I can then slide the coins off (works even better with the new notes) and fold the notes in afterwards.

DoJo, same here.
I hate coins in my hand.

So glad to see this thread. It drives me absolutely bats when staff pile coins and notes together. I son't mind which order they come in, just one at a time

Even when I had my wrist in a brace and asked specifically to be handed notes and coins separately, some staff were incapable or unwilling to do that.

It must be hard wired into some people that the customer is always wrong.

It must be hard wired into some people that the customer is always wrong.

If it is, that will come from the years of rude, entitled customers thinking they’re always right. The customer is not always right (and that phrase doesn’t mean what people think it means).

So it was my fault that when I said 'please would you pass me the coins and notes separately because I can't manage them together because of the brace' that the staff member decided not to do so?

I can assure you that the customer was 100% right about that - the coins went flying. They needn't have.

AuntieStella I didn’t say that or even insinuate it. The staff member was rude for ignoring you when you asked her (hopefully politely else there’s your answer) to do that.

However, when you spend eight hours a day dealing with the public and a large percentage of those are rude and entitled and think they know your job better than you do, then yes, that can affect how you view customers as a group.

madein1995 that's a really bad idea. Sooner or later with that method you will have someone who paid for goods of £6.78 with a £20 note, holding their £3.22 of coins in their hand and insisting that you still owe them £10. You need to give them all their change at once.

I agree it's more convenient to have coins first but it needs to be possible to tell at a glance that the right change has been given.

You realise the vast majority of till staff earn minimum wage? And spend most of our days being treated as if we are vaguely subhuman? I am eternally polite at work and hand change back nicely and all those things, but do your bit too, and hand your shit directly to the cashier instead of slamming a pile of change on the counter as if the poor twat behind it has leprosy

Well i hate it when im stood with my hand out waiting for the customer to pay and they chuck the money on the counter. Or go out of their way to avoid my hand.