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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Was I rude... Well yes I was, but was it deserved?

203 replies

PizzaPower · 14/03/2018 00:45

It’s a WIBU rather than AIBU: I know I was rude (the 3rd time), but was it deserved, let me explain.
Mobile rang this afternoon, asking for DW, said unfortunately unavailable and could I help? It was about her accident and they could help with the claim. (Haven’t had an accident and certainly no claim to be made). Explained not interested as hadn’t had accident etc, hung up and blocked number.

Phone rings 5 min later, apparently it was the man who I had been speaking too’s supervisor and I had been rude to his member of staff!! Told him to go listen to the recording and he might draw a different conclusion, and no I wasn’t interested in their services. Hung up and blocked this number.

Five minutes later, another supervisor. I’d had enough at this point and summoned Mumsnet and told him to fuck off to the far side of fuck and when he got there fuck off some more (my God, I love that phrase), but never used in anger until today. He tried to get a few more words in at this point but I just laughed and hung up.

So yes I was rude, but will the Mumsnet jury forgive me?

Oh and if you’re on here call centre bod, no matter what the result, I may remain unrepentant so until I tell you other wise, you can stay fucked off!

OP posts:
Jux · 15/03/2018 22:14

Love some of these - and am about to steal them. My mobile seems to have got onto some list or other, I don't know what, and I'm getting call after call from unrecognised numbers. Atm I'm just letting them ring off and then blocking, but they seem to have unending different numbers to call me from. So far they call from London, Crawley, Manchester and Liverpool. Anyone I know in any of those places is on my phone and will be recognised. I'll start answering and using your responses. Especially like "This is a secure military line....."

ginch · 15/03/2018 23:09

I've just realised it must be 20 years at least since I've had a pervy phone call, used to get them all the time before the internet came along.

I remember one where he waffled on for a while, I put the phone down and went back up to bed. I got up again 10 minutes later and quietly lifted the phone, he was still droning on about my knickers.

Those were the days.

Mrseft · 15/03/2018 23:17

Completely forgiven OP.

My favourite call was about the mortgage I took out in 1973. I remarked how impressive it was I was able to take out a mortgage 15 years before I was born, they asked if I was positive I wasn't alive in 1973. Yup. All I could do was laugh.

Zaphodsotherhead · 15/03/2018 23:28

Re Jehova's Witnesses...

I used to keep small black bantams free range in my large garden. One cockerel kept escaping, and I'd gone next door to fetch him home and was carrying him under my arm. Two JWs were just approaching my house as I came in from the other direction, heading for my front door. I smiled sweetly, held up the cockerel and said 'I've just got to sacrifice this, be with you in a minute!'

Never seen people back away so fast.

PizzaPower · 15/03/2018 23:30

The worrying thing in all of this is that they must 'scam' enough people on the accident calls to warrant the cost of all the employees and other associated costs.
It does make you wonder what the success rate is! And how much they make out of it.
But we all pay indirectly through our insurance. Angry

OP posts:
LoislovesStewie · 16/03/2018 06:40

The thing that annoys me about JW is that apart from Mormons no other religious group knocks on the door to bother me. I mean Orthodox Jews, Quakers, Baptists don't do they? IF I was interested I would seek them out ! I'm not !

jocarter67 · 16/03/2018 07:47

fuck off to the far side of fuck and when you get there fuck off some more 😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂 I’ve just spat my cornflakes all over my iPad

Lizzie48 · 16/03/2018 07:59

@LoislovesStewie that's because they're taught that they get more 'brownie points' for each door they knock on so they have more chance of being included in the 144,000 that make it into heaven.

I just tell them no thanks, I'm a Christian, and then they haven't wanted to discuss anything with me. I thankfully haven't had too many though.

I would like to challenge them about their stance on blood transfusions one day, though. Hmm

LoislovesStewie · 16/03/2018 09:19

I wish they would just bugger off! I'm in my home, I don`t need their nonsense.

Teacher22 · 16/03/2018 10:42

Put the phone down on the side and walk away. It will cost them money and they'll soon give up. Personally, I look at the number and if it's anyone I don't know I don't answer it. I have been phoned this week by people in Leeds, Sheffield and Manchester. Don't know anyone in any of those places and didn't pick up the phone.

THEY were being rude by coming back to you twice after you had made your wishes clear. It's harassment and what the TPS was meant for.

Lizzie48 · 16/03/2018 10:47

I've never had them call again, thankfully, but that's only as far as I know, because I usually don't answer the phone if I don't recognise the number.

pollymere · 16/03/2018 11:08

They rang me too about my car accident. I've never had one. So I asked for the car registration. Not mine. I'm not surprised you were annoyed. I had to pause Bargain Hunt to listen to their twaddle.

DGRossetti · 16/03/2018 11:13

I tell him off because after all, those poor sods have a job to do whether they are in India, Ireland,

No one here used it as an excuse to learn "fuck off" in a variety of languages ?

بھاڑ میں جاؤ or बकवास बंद

Smile
DGRossetti · 16/03/2018 11:16

Reading these, so glad we dumped our landline ...

SistersOfPercy · 16/03/2018 11:34

I don't really answer my mobile unless I'm expecting a call now, and when a new number comes in I google and block it. Pain in the arse they are.

I make badges, and added this one yesterday. Made all my friends chuckle anyway

Was I rude... Well yes I was, but was it deserved?
Hushabyelullaby · 16/03/2018 11:53

I live in Wales, but am not originally from here and can't speak it (other than a few words/phrases), when I get a cold caller I always say 'Siarad Cymraeg os gwelwch yn dda', which means 'speak welsh please'. They usually repeat in English, so I repeat in Welsh, and around and round we go. In the end they hang up. I'm waiting for the day I get a Welsh speaking cold caller and then i'll be buggered Hmm

Hushabyelullaby · 16/03/2018 12:09

oh and in response to the Windows/Microsoft 'problem' with my computer that they can fix, I always say 'don't lie to me', they again insist they can help, I again tell them off for lying, we go around until I get bored, or they ask why. I then tell them that I use a Mac and they always hang up. I'd say this even if I didn't, but I DO actually use a Mac so know they're lying arseholes.

Idontbelieveinthemoon · 16/03/2018 12:19

I would like to challenge them about their stance on blood transfusions one day, though.

We get lots of JWs knocking regularly. The same ones come back again and again. I asked them once how they personally felt about transfusions and explained that, without transplants and transfusions, several members of my family wouldn't still be alive. The chap said "religion is a bit like a roast dinner, you pick the bits you like and leave the bits you don't".

I don't know a great deal about religion or JW's but I'm not sure that you can choose the bits you like. I don't truly believe that's how it works.

Lizzie48 · 16/03/2018 12:34

No you're right, @Idontbelieveinthemoon otherwise why do you hear of JW parents refusing to allow their children to have blood transfusions and doctors having to take out court orders. It has cost lives.

LittleLionMansMummy · 16/03/2018 13:00

When dh is in the mood, and has some time, he delights in wasting cold callers' time and he does it in a very funny way. He once kept a caller on the line so long they began to make excuses to put the phone down. Dh asked them if they'd call back the following day as he's agoraphobic and had few friends as a result. That was the last we heard from them. Grin

tolerable · 16/03/2018 13:42

if anything my crittersism is..you werent rude enough. In the world according to me answering your phone is optional and you can hang up when you wanna.i allow for the same stance should i call anyone.nine times outa ten i text "are you looking for me?can you text not call" on odd occasion i pick up to random\with held numbers i react appropriately. "have you had a recent accident"= Are you actually threatening me,thats it,enough im going to the police(short sweet n could be plausible or true). or take charge of the conversation.when they tell you their name get them to spell it,then ask how the family are,did you have a nice birthday dear?they cani get of quick enough.

Ohfuckinghellwhatnow · 16/03/2018 16:19

Cheeky twats, ringing you back to tell you off?!?! What are you, 12?? I've lost count of how many rude customer service people rang me and put the phone down while I was talking, so GOOD FOR YOU!!!! And I hope they are reading this, because if they ring me I'll tell them to fuck right off too.

Ohfuckinghellwhatnow · 16/03/2018 16:28

Just seen comments about JWs, I love it when they call, I wait for them to knock. I love arguing with them (I'm a pantheist, so I have a very different deity) Their faces are a picture, they soon shuffle backwards down the drive 😄

PaulDacreIsStillACunt · 16/03/2018 16:38

A few years ago I was called a "wanker" by a frustrated sales droid who had been told (incorrectly, I suspect) that anyone he called had to give him their personal details. He really tried to get me to cough the up, and I really pointed out that wasn't ever going to happen. Eventually he said "wanker" as he put the phone down.

I immediately rang the published customer service number for nPower (oh, should I have not mentioned their name ?) and quickly managed to escalate a complaint. With each transfer, the person I spoke to became more and more "smarmy", suggesting I had misheard, or that it couldn't possibly be nPower, but maybe some other company. It was only when I suggested the listen to my recording, they got serious ...

In hindsight I wish I had put the clip on YouTube first which was my initial reaction.

(if anyone ever has need to confirm what was said when they get a UK-based sales call, then the outfit calling will have it recorded to protect themselves, as the various ombudsmen generally start by taking the consumers side. So to rebut your claim that they promised you gold plated unicorn droppings, they'd need to play the call recording)

Twuntsrule · 16/03/2018 18:43

Love the Microsoft scam, especially as I have a Mac!
Caller: Hello, I'm calling about a problem....blah, blah, blah
Me: Oh, thank you! What's causing this problem?
C: We fear it is from a foreign source.
M: Oh, no! Foreigners! Blah, blah, blah...but YOU sound like a foreigner!
C: Stammer...stammer...I just want to help you fix your computer.
M: You ARE a foreigner! Did you do this?
C: Stammer...stammer...
M: Guess what, fucktard, I have a Mac and YOU are a fucking criminal. Fuck off you fucking piece of shit. I will report you! (presses "END" button hard and wishes she had an older phone, as repeatedly slamming the receiver into the base is infinitely more satisfying)

I don't usually have time to mess with them, so my normal response is "Fuck off, criminal." My cousin delights in talking for at least 20 minutes, then ripping into them. We're a lovely bunch of coconuts!