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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

At what the doctor said to my son!

44 replies

Peachyfizz · 08/03/2018 10:32

I don't think IBU but I'm angry atm so wanted to see what others thought before I put in a complaint.

I took my son to the docs this morning about his eczema flaring and to get some cream. She looked at the patches I thought were bad and said "you think that's bad". Trying to make me feel silly. She said "well I'm a doctor and I've seen much worse". Tbh I don't care about that, what I care about is that my son has been clawing himself and clearly in discomfort. Anyway she then went on to say about his running around getting muddy or something then went "oops, shouldn't say that now a days. Can't gender assign can I".

This last bit really annoyed me. I put my son down quickly and as it's an unfamiliar place he did a small not loud whine and wanted to sit on my lap again. So she said "oh get over it kid". I wish I had said something but I was dumbfounded at her lack of professionalism.

Would you be angry at that?

OP posts:
mynameismrbloom · 08/03/2018 10:34

I'd be annoyed but unfortunately I doubt there is anything you can do. How unprofessional and mean she is.

TenancyTroublesAgain · 08/03/2018 10:34

Sounds very unprofessional.

mynameismrbloom · 08/03/2018 10:35

Sounds like she was irritated that you were wasting her time (you weren't) so took it out on your son.

Can you see another doctor in future, one that actually likes children and wants to care for them?

Deshasafraisy · 08/03/2018 10:39

Some people are arseholes, even doctors.

Peachyfizz · 08/03/2018 11:06

I'm wondering how she got a job working with the public! No people skills obviously

OP posts:
probablynapping · 08/03/2018 11:40

Shocking from a GP! When I'm in clinic I think it's such a treat when a little one comes in - makes a nice change lol. Sounds like she's in the wrong job. Defo complain - even if nothing comes of it, the practice manager will have a stern word and she needs to be told. I'd write a letter addressed to the practice manager.

EatTheChocolateTeapot · 08/03/2018 11:45

Eurax cream works well for scratchy eczema and it's available over the counter.

Trinity66 · 08/03/2018 11:48

She sounds like a pleasure Confused The one upside of having to pay to see the GP (I'm just assuming you're British here) Is that you can choose any Doctor you want and you always get an appointment whenever you want (and without the 3rd degree from a receptionist!)

Thehamsterspajamas · 08/03/2018 12:03

What a joy she sounds. Be careful not to turn up with a suspected broken leg because she’ll have seen loads of patients with both legs broken and send you on your way with a paracetamol and a sneer.

Talkingfrog · 08/03/2018 12:05

Doesn't sound very professional. I don't think you were referring, but if she thought you were waisting time, she could have explained politely why.

I would be tempted to ask to speak to the practice manager to give feedback, rather than make a complaint. It shouldn't affect how she treats patients but GPS are only human, and there may have been a reason as to why she was having a bad day. If not someone can speak to her as she may not realise how she comes over.

I took dd to the gp as her repeat has run out and she needed to see gp before we could get more bath oil for her eczema. Her skin was quite calm at the time. She looked her over and gave the repeat. Asked if everything else was OK and I asked her to check her ears as I thought there as there has been a few issues.

Gp said with a smile it was an easy appointment for the start of the say.

KaliforniaDreamz · 08/03/2018 12:15

The Practice Manager would take this very seriously. Tweet!

NaughtyButNise · 08/03/2018 12:17

I took my son to the docs this morning about his eczema flaring and to get some cream. She looked at the patches I thought were bad and said "you think that's bad". Trying to make me feel silly. She said "well I'm a doctor and I've seen much worse". Tbh I don't care about that, what I care about is that my son has been clawing himself and clearly in disco

I wish someone would share this with doctor's next time they go on their training days. They seem to not get this very salient point, that to the parent its irrelevant what they have seen or where your dc is on the 'spectrum' as far as you are concerned your dc's condition is bad, very bad.

Mary1935 · 08/03/2018 12:23

I would complain about her attitude - she is meant to be professional. You may not be the first to complain - she sounds angry - we all have bad days but in her position we keep it to ourselves.

Sugarpiehoneyeye · 08/03/2018 12:25

Not good conduct at all, she needs dragging over the coals.
Yes, as @KaliforniaDreamz says above, tweet the practice manager, do it now ! 😡

speakout · 08/03/2018 12:27

I went to visit my doctor as I was having difficulty conceiving my second child. His exact words were " Fuck more".

Talkingfrog · 08/03/2018 12:30

Speakout Flowers that was very helpful of him, not.

NinjagoNinja · 08/03/2018 12:30

Some patients like to be told that he doctor has seen worse - it reassures them that hey don't need to be alarmed.

None of us were there so have no idea if she was right about the severity of the condition.

Saying "get over it kid" doesn't sound very kind. Again, we don't know the tone.

Posters insisting someone they have never met be "dragged over the coals" for comments that they were not party to are, frankly, keyboard antagonists.

See a different doctor next time. If offered an apt with her again, say you don't like her manner and would rather see another doctor. It's easily solved and not worth causing a drama over.

Trinity66 · 08/03/2018 12:30

I went to visit my doctor as I was having difficulty conceiving my second child. His exact words were " Fuck more".

ah he did not say that, really???? Shock

Tiredmum100 · 08/03/2018 12:33

Yanbu. You should be treated with professionalism. I work as a nurse and have seen various grades of leg ulcers for example, but I wouldn't belittle anyone in saying "what are you moaning about, I've seen bigger." Bigger doesn't always mean worse. Do you feel you want to make a complaint?

livinginashowhomenot · 08/03/2018 12:47

Don't tweet anyone! That's not professional - of you - or helpful. Write or email the practice manager.

speakout · 08/03/2018 12:47

Trinity66 I am sorry but he did.
He laughed at his own joke too.

He was an elderly GP, close to retirement, in a small village. Knew everyone, obviously thought he was being smart.

I still think about it 18 years later. It felt wrong. He was in a position of trust, I confided in him.
I wasn't strong enough then to question or challenge. I think I tried to give a half smile and stared at the floor.

leghoul · 08/03/2018 12:48

I wouldn't complain. She might have meant to reassure you and might have been saying it humourously even if it wasn't apparent. It doesn't sound very nice but I really doubt she meant to be so dismissive.

If you do think it was beyond an off day or carelessness, or dry/off delivery of humour, then complain to the practice manager.

Jux · 08/03/2018 12:53

I think gps are so rushed, so under-resourced, so under-appreciated, that it's not surprising if she's thoroughly pissed off. You must have caught her at a bad moment.

I remember seeing a gp I didn't know when I was first pg, and she was so unprofessional, not rude but didn't give a shit and wasn't helpful at all. I nearly complained to the Practice, but I'm glad I didn't; she'd just had a patient have a heart attack and die in her consulting room, and had just finished dealing with paramedics and who knows what.

Trinity66 · 08/03/2018 12:55

speakout How rude and disrespectful of him

turnipfarmers · 08/03/2018 13:00

I'd be annoyed but I wouldn't bother saying anything, you don't know what she had to deal with for the last patient.

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