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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to think Premier Inn should’ve let homeless in.

407 replies

Oddish · 06/03/2018 13:03

www.independent.co.uk/news/uk/home-news/premier-inn-homeless-people-turned-away-customer-paying-westonsupermare-a8240171.html

A woman who couldn’t make her mass booking of 19 rooms due to the weather last week offered the rooms to the homeless in the area via a charity’s Facebook.
A couple who had a flooded home were also given a room.
Flood couple let in no problem, homeless people who attended with charity rep were turned away.
Now Premier are saying they needed the lead room booker to be there and ID to be presented which is obviously bollocks because the flooded home couple were allowed in with no problem.

AIBU to think they should’ve let them in, it was bitterly cold and I think they acted heartlessly. Then the backtracking that followed. AIBU to boycott them? Would you?

OP posts:
Greggers2017 · 08/03/2018 11:26

Oddish I am like you I also don't look down my nose at the people. The stories behind their lives are often horrific and I've had to counselling myself in the past just from hearing what has happened to them. It's heartbreaking. You can completely understand why they do some of the things they do can't you.

lakeshoreliving · 08/03/2018 18:55

As a small aside Edna hotels do screen for drunkeness, A family member and his girlfriend got so drunk at a wedding that when they went to check in to their hotel for the night, one that was booked and ID had been taken for they were refused check in and ended up sleeping elsewhere.

Downtheroadfirstonleft · 08/03/2018 19:31

OP if you are passionate about this, do something to help yourself. This was the right call by premier Inn.

TriHard27 · 08/03/2018 19:36

Haven’t read the full thread but as someone who has previously worked in housing you may not fully be understanding the issues this could raise. Hostels are run by fully trained, supported staff and hotels aren’t. I expect the chain were thinking of the potential impact on their staff and the other paying guests.

TriHard27 · 08/03/2018 19:54

Now caught up, all been said before. Apologies. Grin

aRespectableBureaudeChange · 09/03/2018 10:59

I think PI made the right decision, the person offering the room could have invited the homeless person to stay at their home for the night and then they may have understood some of the risk assessment that the hotel manager would have had to run through for other guests.

Definitely need to be more shelters with trained staff I think we'd all agree, it isn't straightforward and simplistic as goodies/baddies.

The person offering the room gets to think they're being the goodie when in fact they are passing the buck themselves. If they feel passionate enough to be angry with PI then get stuck into more practical solutions with charity workers in this sector.

0ffredgotaway · 09/03/2018 11:04

Now caught up, all been said before

Not that it seems to have made much difference to posters like Greggers2017 who has sailed past the sensible reasoned comments from those in the know and assumed everyone thinks they're better than homeless people. Spectacularly missed the point there!

Greggers2017 · 09/03/2018 11:07

Offeredtogetaway
I am in the know thank you. I work with homeless people on a daily basis. I'm a drugs and alcohol worker. I'm aware of the horrific back stories of these people and the risks they can posses and I know the intense support they need by trained professionals. I definitely don't think I am better than them, I have great relationships with my clients and they come to me in times of need.

Greggers2017 · 09/03/2018 11:08

I also haven't had time to read the whole thread unfortunately

blastomama · 09/03/2018 11:34

The judgement seems to mainly coming from people who have no real understanding of any of the issues involved.

The people who are on the streets generally have a lot of other issues that make this all far more complicated than you realise, and its not a matter of mean old PI not letting in the lovely homeless people.

Trampire · 09/03/2018 11:51

Just putting this here. Said before but think it's needs saying again, this never happened.

www.standard.co.uk/news/uk/premier-inn-denies-turning-away-homeless-people-during-freezing-uk-weather-a3781346.html?amp

0ffredgotaway · 09/03/2018 13:01

Greggers you misread. I was referring to your comment: Oddish I am like you I also don't look down my nose at the people. which insinuated that those on this thread pointing out the risks homeless individuals can pose were 'looking down their noses'. Reasoned risk assessment and safeguarding does not equal people thinking they're above homeless people.

And if you work in drug and alcohol services but require counselling yourself to deal with service users' personal histories, you are clearly not working in a boundaried way and are in the wrong job entirely. Making their issues about you is unprofessional. I've heard some horrendous things myself, from children as well as adults. I put my personal feelings to one side and do the job.

Greggers2017 · 09/03/2018 13:56

Offered to go away we talk about the reasons behind their addictions some of their stories are that horrific we have to have counselling for our own personal well-being you have no idea how I work thank you:
And the comment was to oddish only. I was saying we don't look down our noses. I'm not bothered about other people's opinions they're entitled to them.

0ffredgotaway · 09/03/2018 14:01

Well aren't you and Oddish a pair of saints. To her credit she has realised her naivete. And for most workers, 4-6 weekly clinical supervision is sufficient, to discuss personal feelings brought up by the work and reflect on your practice. If you actually require counselling I maintain your boundaries are poor and you need further training. For your own wellbeing as well as the safety of your clients.

Greggers2017 · 09/03/2018 15:28

Do you know what offeredtogetaway you have no idea about the case I'm talking about but when the GP and senior practitioner in the meeting also needed the group counselling which by the way is through work you may understand what level of horrific details were on about.
I, and every other worker just as addicts all react to life differently.
You may be perfect but some of us aren't. I'll hold my hands up and say sometimes I make mistakes but I am allowed to look after my own personal well-being.
If you take this attitude with fellow professionals I pity the ones you actually come into contact with.

blastomama · 09/03/2018 15:52

Offred you are both wrong and offensive.

MadMags · 09/03/2018 16:37

I also haven't had time to read the whole thread unfortunately

Why comment then? You didn’t think the conversation had perhaps been done to death? That something has moved on in the pages and pages you don’t have time to read?

Greggers2017 · 09/03/2018 16:46

It's only the last couple of pages I've not had time to read. I meant to Catch up yesterday evening but had visitors. My aim this evening

Trampire · 09/03/2018 17:13

I actually find it more offensive that Greggors insinuates that it only somehow her and Oddish who care do deeply and "don't look down their noses at people".

It's offensive to the many professional experienced homeless charity workers that have commented on this thread to say the least.

Trampire · 09/03/2018 17:14

Sorry - only her and Oddish that cares so deeply about people.

Greggers2017 · 09/03/2018 17:41

No no you've taken what i said wrongly. I wasn't saying people on the thread look down their noses at people. I was saying that o personally don't.
There are some people on society that do but I definitely wasn't insinuating people on this thread do and I do apologise if it came across that way

Trampire · 09/03/2018 17:43

I really did come across that way. Apology accepted though.

cantdoitititititit · 09/03/2018 18:07

@turnipfarmers

I can't say I blame them, I mean why would they want, dirty, unhygienic homeless people in their rooms who are probably going to ruin it for the decent, honest guests who will be staying there? 

I haven't bathed/ showered in 9 months. Seeing how I'm so dirty and unhygienic I should be turned away at hotels/motels etc, let's throw in restaurants and fast food joints too. After all those decent, honest people deserve the services more, right?

Hmm
turnipfarmers · 09/03/2018 19:28

Read my next post, I was being sarcastic hence the Angry

Upsy1981 · 09/03/2018 19:36

m.facebook.com/story.php?story_fbid=10160285493955422&id=14062905421

According to Matthew Wright, there was a mix up of the Premier Inns. He has issued this clarification.