...as I found a big insect insect in a tin of beans some weeks ago and am feeling massively fobbed off.
I wasn't looking 'for compo', so I contacted the company directly; they wanted the can and said they'd let me know. They sent me a £10 Morrisons voucher as a goodwill gesture.
They didn't follow up so I contacted them again. Immediately I was sent an attachment, dated that day, basically saying it was a bee, it couldn't have got in there, and IF it did, it would have been deformed due to the high temperatures of the process.
So they fucking think I put it there myself, all for a 10 voucher? Bastards.