To have told this woman to get in the queue?

[QueueEtiquetteDilemma]

Our local supermarket has a click and collect service. Usual thing to do is to go to customer services and give them order details then return after doing shopping or wait til they go out the back and get it.

When I do this I return to customer services after shopping and queue again to pick up item after doing shop and it seems to the norm.

So today, already pissed off that there was no mac and cheese sauce jars in stock again! and knowing I would have to make it from scratch, I was in queue for customer services. There was a bit of a queue as the staff seemed to be dealing with complicated customer matters, so waited about 5 mins and a woman walked up from the other end of the queue area to an assistant that had just became free. I was next and she had called me down.

Queue jumper had returned to collect an order after her shop. Assistant started serving her and apologised to me so I said to the woman 'Oi, there's a queue here, can you get in it please'? She told me she'd already queued once and didn't want to wait again and I could mind my own business. I said it was my business as I'd been waiting and it was my turn so she told me to fuck off. It wasn't a hand it over and finished job, assistant had to check ID, fiddle with scanner, get signature etc.

Assistant said she had already queued to give the order details and that's why she'd just walked up. I said she should have directed her to the queue.

So was BU?

I pick stuff up at Waitrose etc a bit and go off for a cuppa or some bits then return. Usually no que, but if there was I would join it. I tend not to pick stuff up from there if I’m in a rush though as I can be quite crabbit so best not to. Don’t think you were unreasonable tbh

Queuing in Dublin airport for 9 HOURS? How on earth? Do you mean that your flight was delayed by 9 hours? Surely you weren't literally standing in a queue for that length of time?

Just put more cheese in your homemade sauce.

she looked like I called her a slag in my best Danny Dyer accent. I continued with my bizniz

I wouldn't queue twice, that's ridiculous - the store should set up a better system and have two separate sections for initial enquiry or whatever and then pick up item queue.

1. Customer services person had called you over, so should have told Queue jumper to hang on a second.
2. When QJ told you to fuck off, customer services person should have refused to serve her and called security.
3. Click and collect sounds a Right pain in the arse.
4. Mac and cheese yuck.

Yes she was BU, if you wait and get seen and then wait at the desk for your item, maybe just moving aside to allow others to get served while you wait, then yes, when your item arrives at the desk you get seen straight away. You've not left the desk, you've just allowed others to be served in front of you.

If you sod of and do your shopping then you need to queue again as you left the queue.

Cheeky Fucker.

I posted and fell asleep it was some time ago now
Dublin was basically a horrendous weather issue. We had to queue (at the Ryanair desk) to change our flights. Flew out originally from Leeds Bradford and had to fly back to Liverpool as no flights to Leeds. Ended up in the airport for a very, very long time. Ferries were also cancelled so no way of getting home
https://amp.independent.ie/irish-news/long-delays-for-thousands-of-air-passengers-26349568.html

Might give it a go then, it'll be nice as an alternative

My mac and cheese has feta or similar so it's fairly different tasting.

At our waitrose if you're collecting a JL item you generally have to queue twice, once to give them the details, you then go off and do your shopping then queue again after shopping done.
I certainly wouldn't then go to the head of the queue to collect my goods.
As for airport queues, I took DH to local airport for a very early morning flight. It had been snowing heavily overnight and was still snowing when we left, allowing loads of extra time, but he put chains on the car and we eventually made it. (Nightmare)
But hardly any staff, especially security staff, had got in and the queue to get through security was horrendous. (Lots of passengers had managed to reach the airport somehow..... )
Ugly scenes were brewing with much barging and queue jumping attempts. No airport staff were around at all. DH was incensed when someone from quite a long way back was inching in here and there, and tried to move DH and his mate aside,. DH called over one of the airport police and asked him if he could do anything. The copper (armed with sub-machine gun) said 'oi, mate -- back of the queue.' The man refused' , argued and even pushed against the armed cop, who was incredulous!
He manhandled him to the back under threat of arrest while the queue cheered. Other coppers came along to help maintain order.

Such is the state of queueing in modern Britain. Someone will always try it on and if staff collude it will only get worse. Queues at bus stops in London have all but disappeared.

I may be missing the point. But can't get my head round all thay queuing. Why not just get them to deliver it.

So you go in. Queue, Give them order details.
Do a shop.
Queue to pay
Go back and queue again to collect order.

Why would you do that?

Quite right blackberryfairy!!

mac and cheese is an Americanism...

Macaroni cheese sauce is a piece of piss and cheap as chips to make, wtf would you want a jar version?!

Bluntness -- because collection is generally free?
And you can get your shopping at the same time.

And Candle you are so right!

nah rule is if you leave the ar4ea you have to queue again

if u stand to the side u can just wait a bit let others get served and then get your item

Thanks Ollivander

I bloody well HATE, queue jumpers!!!

I have never click and collected in Sainsbury, Tesco, asda or m&s where I go away and come back again. They always just go and get my order while I wait.
Actually in a Sainsbury's I had to wait a while but stood at far end of the customer service desk and there were 2 staff so one serving the queue and the other giving out the orders that had been brought by a 3rd member of staff from somewhere else in the store.
But in most of stores I've been in, there is a room behind the desk and they get the order there and then.

It does my head in when people post that they’ve missed the point of the thread

We know.

Also OP uou are simultaneously BU and NBU.

Cheese sauce should not exist in a jar - plus it’s not Mac and cheese/macoroni and cheese til the macaroni is in. It’s jyst cheese sauce.

She shouldn’t have queue jumped. Poor form.

If I'm served at till number 5 on Monday, can I run in on Tuesday and skip the queue because I already waited once? Doesn't work like that. Back of the line missy

Because it saves me 10 minutes making a sauce Candle, saves me realising the next morning I used all the milk last night, can't be arsed with all the stirring and the extra 2 pots to squeeze in the dishwasher for that and the pasta I have to boil, and missing out all the tasty additives. Soooo many reasons!

Fuck. NC fail.