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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

Does my cleaner do enough?

73 replies

Imnotposhjustquaint · 02/02/2018 21:59

Have seen a couple of cleaners threads recently and was just wondering what everybody else expects of their cleaners.

I’m perfectly happy with ours at the moment, she’s worked for us for nearly two years. She does two hours of cleaning (5 bedrooms, 3 bathrooms, 2 reception rooms, a kitchen and hallway over 3 floors.)

While she’s here she changes 2 beds, hoovers right through including stairs (she hoovers the two bedrooms we use every week and then the empty ones she hoovers EOW) she also cleans all toilets, baths, showers and sinks etc. She damp dusts all round the house and then one week she will dust skirting boards and doors etc then the next week she will do windows and paintwork etc. She will also do any washing and hang it to dry if I haven’t done so. After the cleaning she does 2 hours of ironing which is to a good standard. We pay her £8.50 per hour.

The only things I wish she’d do more of is dust under things instead of round them, I bought it up with her and she said she doesn’t like doing it because she doesn’t like to touch other people’s stuff which I can understand as she’s used to doing holidays cottages without people’s personal belongings. I would also love it if she would take the ironed bedding and clothes upstairs after she’s finished as at present she folds them up and leaves them on the back of the sofa but I haven’t mentioned this to her.

Does this sound reasonable to you? What do your cleaners do?

OP posts:

longta · 02/02/2018 22:43

You're 'avin a larf OP.

Pasithea · 02/02/2018 22:43

I’d be feeling extremely guilty if mine did that for what you give her . And you are seriously taking the piss.

dubmumof2 · 02/02/2018 22:43

TBH her rate seems low and I doubt anyone could do all that in 2 hours. She probably spends longer than that but only charges you for 2. Have you had any other cleaners before? I'd be paying her more and not hassling her about doing more tbh....

Tiredmum100 · 02/02/2018 22:44

Wow. In answer to your thread title does my cleaner do enough- uh yes she does! If you want here to take the ironing upstairs I'd ask if she can do an extra hour. I can't believe she charges so little and does so much in two hours. I would certainly keep hold of her.

meandmytinfoilhat · 02/02/2018 22:44

I would be bumping up her wage without asking for the extras to be honest.

I'm surprised her rate is so low.

Original poster

Imnotposhjustquaint · 02/02/2018 22:44

How am I a dick for asking what others think?

I haven’t come on here and slated her saying that she does a 5 bedroomed house in two hours and that it’s not good enough. I’m very happy with her standards of cleanliness and her ironing, I just mentioned a couple of very minor things which would probably be the only way she could improve. Certainly not the be all and end all.

OP posts:

meandmytinfoilhat · 02/02/2018 22:45

She does more than enough. I forgot to write that in my last post.

scrabbler3 · 02/02/2018 22:46

Your update implies that your house is already pretty clean and tidy, so it just sounds like a maintenance clean, which is fine. I think that the hourly rate is too low by around £1 though.

MazDazzle · 02/02/2018 22:47

I live in the sticks (North of Scotland) and pay £10 per hour. My cleaner doesn’t do half of what yours does!

Fengshui · 02/02/2018 22:47

My cleaner worth her weight in gold comes for 2 hours a week.

4 bedroom house, 2 reception rooms plus 1 dining room. 2 bathrooms plus 2 cloakrooms.

We are NOT in London. I pay her £18.50 per hour. She does;

Kitchen surfaces only
breakfast room surface
hard floor vac and mop
only upstairs is carpeted - vac
1 shower clean
1 bath clean
[no toilets- I clean them-I can't tolerate the idea of her cleaning our toilet]
bedrooms tidied.She does not make the beds,and she does not strip them.
Mirrors, tiles etc cleaned over
folding laundry- not putting them away. She folds and puts on stairs.

We have had her 15 years. If she ever left I would be bereft.

MamaDuckling · 02/02/2018 22:48

Wow, I pay mine 12 an hour. She has 3 hrs in a two bed cottage (including ironing). I don't think she's ever touched the skirting!

Frouby · 02/02/2018 22:52

When I had a cleaner she did s 2 bed terrace in 2 hours. Skirts and woodwork 1 week, Windows week after. Ironing for 1 hour after left folded on the bed. Paid £30. In s yorks.

Yabu.

Original poster

Imnotposhjustquaint · 02/02/2018 22:53

When she first started here I told her that I was more than happy to pay her £10 per hour. She asked if I supplied the cleaning products or whether I wanted her to bring her own. I told her I supplied them and she said that in that case she wouldn’t accept a penny more than £8.50 from me.

My last cleaner was more of a housekeeper from when myself and DP were working 60+ hours a week each. She did washing, general cleaning, all of the beds, bins, washing up if we hadnt had time, she charged £10 per hour.

OP posts:

DonnyAndVladSittingInATree · 02/02/2018 22:54

We are NOT in London. I pay her £18.50 per hour. She does;

I’ve never seen a rate that high for cleaning!

Fundays12 · 02/02/2018 22:57

Your cleaner is amazing send her to my house please

eggncress · 02/02/2018 22:59

If she has any sense she’ll slow down, increase the hourly rate and give herself an extra couple of hours to do all that. Slave labour at present

Fengshui · 02/02/2018 23:00

She's worth it. It's about a third higher than anything around here, but to use she is worth every penny. We have had periods of time when we have been working away for weeks and months and she has sorted the house out, like calling the utilities lot and the burglar alarm people etc. She only lives a few doors up and will collect mail, let in tradespeople etc if we are away.

I truly and deeply love her.

MakeMisogynyAHateCrime · 03/02/2018 00:48

I don’t understand how she can operate on £8.50 an hour. Going rate in Manchester is £12.50-£14 and for most of them doesn’t include ironing or bed changing.

laura65988 · 08/02/2018 10:51

She's a cleaner who is under charging herself for all the extras she's doing it's not her job to take stuff up stairs it's not cleaning and she should be doing under neath she should have insurance that covers for damages I would say that's her only downfall but u are not paying her enough and ure expecting her to do alot of extras if u lose her u are looking at £15 an hour perhaps she can't fit dusting into the hours u have her as she doesn't have enough time x

TheVanguardSix · 08/02/2018 10:56

I'd dip her in bronze and keep her for life if she were my cleaner.

Didn't know such cleaners existed!

FluffyWuffy100 · 08/02/2018 10:58

She does SHIT LOADS in 2 hours

FluffyWuffy100 · 08/02/2018 11:00

@Fengshui you're getting ripped off. £18.50/hour for a cleaner who is picky about what jobs? Fuck that.

franktheskank · 08/02/2018 20:50

My cleaners are extortionate but they were the only ones that had any availability and were willing to take on so much, (molly maid) but I'm going to have to get them in every other week as long term it's not viable paying £190 a week.

There's three cleaners and my house has 7 bedrooms, 3 bathrooms, downstairs wc, 3 reception rooms, big kitchen and then lots of stairs and hall areas.

I have 7 children 4 dogs and 5 cats so a cleaner is a must for me they literally do everything and it's like a deep clean every time they come. My house is not dirty or cluttered it's just so big and it's hard floors everywhere so it needs to be swept and mopped throughout.

I think your cleaner sounds amazing and you should lay her a bit more

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