to ask how on earth you use the Primark website?

[yawning801]

I'm trying to buy some jeans off the Primark website and there is no "buy" button, nor a "customise" button to see if they have my size, nor anything else! Is there a way around this? Please help me, kind MNetters!

You can't buy online at Primark can you?

I didn't think you could online shop with Primark?

I don't think you can buy online from primark, only I store.

As far as I'm aware Primark don't sell online. The website is to showcase their stock..

They don't sell online. It's just to view.

You can’t shop online at Primark.

And it's a damned shame. I would go crazy shopping online. Our nearest Primark is too far to easily get to.

You can’t buy online at Primark, only at their physical stores.

Their website is just to show off what they might have in their stores.

They won’t offer online shopping, they say it keeps their prices down, not paying for warehouse and minimum wage staff for warehouse they’re losing out on shitloads of money for being so lazy.

You can't.

I actually think it's a good thing, It's refreshing to see a shop so busy and keeping retail staff in work !

The internet has pretty much killed off the high street, the more shop that sticks to making people physically go into them the better imo.

You can't buy on their website. Asos used to sell Primark stuff online, I haven't checked if they still do.

I would love to shop in physical stores, but frankly the stock is so much smaller than the offer on line that it's usually a waste of time. You can't even buy maternity clothes anywhere (apart from some Primark funnily enough) it's all online.

Thanks everyone, it's a bloody shame because they're really missing a trick there. I need some new jeans desperately and really can't get down to the nearest store right now.

You can't buy online at Primark.

Cancel the cheque

They’re not missing a trick. They are minimising their costs and therefore the prices they can sell at.

They did a trial with ASOS a few years ago, where ASOS stocked some "key high end" Primark items I don't believe it was a successful trial

They’re so not missing a trick. Their model is high volume, low margins. Running an expensive e-commerce operation would erode those margins.

E-commerce is not the cash cow many assume. Primark are international. They’ve thought of this stuff.

Nah, it would put their costs up massively, and their stock changes that frequently their website would always be out of date.

They aren't being lazy by not offering online. Clearly it wouldn't be effective as it would raise prices in general to keep profits up which would lose the USP of primark.

If they were to sell online you’d find thier prices considerably higher.

I had this problem a few months ago. I asked my DD to take a look as she's a lot more clued up about all things to do with the internet and she said that it looks like they don't sell stuff online,it's just a site to advertise their goods.

Sainsburys TU for jeans op.

The quality control isn't good enough for Primark to sell online. Sizing is so variable even in similar items. You'd waste so much time sending clothed back and forth.

You used to be able to buy some atmosphere on ASOS - maybe they still do that?

they're really missing a trick there.

They're really not.

Online shopping means staff, warehousing, returns, deliveries, customer service, website building, hassle and COST. Primark are about low cost, fast fashion. They do not see online sales as part of their business model.