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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To expect them to keep the glass until we're ready?

42 replies

Drinaballerina · 05/01/2018 17:24

Currently having an extension built - par for the course its running about a month behind schedule. We have ordered a lot of bespoke glass, which the company are insisting on delivering on the initial date despite the fact we have nowhere to store in and not keen to leave £££ of glass in the garden.

We are using the company's preferred builder but he's not in house to them.

Aibu to insist they keep it until we are ready to install?

OP posts:
Seniorcitizen1 · 05/01/2018 17:28

How would you react if they were a month late in delivery. They might not have space to store it. YABU

MayCatt · 05/01/2018 17:29

YABU. There was an agreed date with them, just because your builders have fallen behind isn't their issue. They may have no space to store it, have insurance issues keeping it on site or they've just arranged their work around this being delivered then. Either way, it's not their problem. On the upside at least whenever you're ready for the glass it will be right there.

FrancisCrawford · 05/01/2018 17:29

This reply has been deleted

Message withdrawn at poster's request.

AethelflaedofMercia · 05/01/2018 17:30

Perhaps the glass company has nowhere to store it either, if they ordered it/produced it with a view to delivering it on that date?

Leviticus · 05/01/2018 17:30

It's a pain but I think you'll have to live with it stored in your garden. It's only a month and not the company fault.

Julie8008 · 05/01/2018 17:31

YABU, its not the companies job to store your property. They make it to deliver it on a certain date.

WorraLiberty · 05/01/2018 17:32

You can't 'insist'.

You could perhaps offer to pay them a storage fee, if they have room.

Original poster
Drinaballerina · 05/01/2018 17:33

Really? I guess we naively thought that going with their builder would cut us some slack in terms of timings (h's behind as he started late due to being delayed on another of their projects). I'm just terrified of it getting damaged as its about £30k of glass.

OP posts:
Jozxyqk · 05/01/2018 17:33

You agreed a date with them, you need to stick to it or find an alternative storage solution. Can you rent a storage unit until you are ready to use it? The glass company can't store it - that's not their job.

teaiseverything · 05/01/2018 17:34

Was your builder and/or project manager not able to give you an idea that things were running a month late and therefore allow you to communicate with the glass company?

It's annoying but YABU asking them to keep it when they've done what was asked with them and have your products ready.

Original poster
Drinaballerina · 05/01/2018 17:34

worra i thought of offering to pay but Dh said no way.

OP posts:
Sirzy · 05/01/2018 17:35

Are you willing to pay them a fee to store it for you? that much glass is going to take up a lot of space for them

Flumpernickel · 05/01/2018 17:35

YAB ridiculously U

We run a business, and the whole place would grind to a halt if we didnt clear out the finished product continuously ! There would not be enough room, potential health and safety issues, not to mention the risk of damage. They have made it, it is not their responsibility to be a glorified storage facility for you because your builders have cocked up ! Unless of course you offered to pay them a daily storage fee? Hmm

Didntcomeheretofuckspiders · 05/01/2018 17:36

Your builder should have notified them if he was running late tbf.

Viviennemary · 05/01/2018 17:37

I don't think you can insist they store it. Maybe they'd do it for a charge. And good point about the insurance issue. And it is a lot of glass. If you don't want the risk of it in your garden they probably don't want the risk of it in their overcrowded storage facilities. But I sympathise. It's annoying and not your fault.

Flumpernickel · 05/01/2018 17:37

They may even be within their rights to levy a charge for storing it, regardless of whether you agree, it is a bespoke product and they have acted correctly under the obligations of their contract to sell with you.

Original poster
Drinaballerina · 05/01/2018 17:38

He has - we've all been talking but it takes weeks to make so no tweaking to times. I guess i'll speak to them very nicely on Monday and see what can be done.

OP posts:
GertrudeBHAFC · 05/01/2018 17:39

If the builder is late, could he not store it? Or pay a storage company to store it?

Original poster
Drinaballerina · 05/01/2018 17:40

I'd be fine with paying a fee i just really don't want it in the garden!

OP posts:
MrsHathaway · 05/01/2018 17:41

I agree you should first approach the builder about storing the glass (assuming the timings were based on his calculations).

But if you're project managing yourselves then this is down to you, unfortunately.

Is it just glass or what are the frames made of?

Loonoonow · 05/01/2018 17:43

Rent a storage locker?

WineAndTiramisu · 05/01/2018 17:44

I think if you're using their builder and he's late because of one of their projects that has run over, they should certainly be helping you out with storage...

If you're struggling, you could always pay to store it in a storage facility which would be a lot safer than your garden...

Bellamuerte · 05/01/2018 17:45

I can see why the glass company needs to deliver on the arranged date but it's the builder's responsibility, not yours. If he was behind, he should have contacted the glass company to delay the order. He has failed to do so, now he has to take responsibility for storing the glass that's been delivered. If it has to be stored in your garden, he needs to take liability if it gets broken etc.

SadSongsAndWaltzes · 05/01/2018 17:46

Did your builder order it or did you? As the issue has arisen due to your builder's late running, would you be able to get him to pay? They might have insurance for this sort of thing.

Badbadbunny · 05/01/2018 17:47

Surely your builder should have been keeping the glass firm up to date if they were doing the project management etc? They must have known they were running behind, so should have negotiated a later delivery date with the glass firm. If the glass firm didn't know, it's hardly their fault as they've done their job right.

As for storage, why should the glass firm take the risk of it getting damaged whilst they store it for you? That's probably why they won't as you wouldn't be happy if it was accidentally damaged in their factory.

It sounds like it's up to your builders/project manager to find a solution seeing as it was them who's caused the delay.