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Grenfell-ex-residents-should-get-a-3-bed-house-with-a-garden-if-thats-what-they-want? - thread 2

304 replies

cathf · 20/12/2017 15:04

Don't know how to do links Blush
But this is to continue discussing the Grenfall-ex-residents-should-get-a-3-bed-house-with-a-garden-if-thats-what-they-want? thread

OP posts:
makeourfuture · 24/12/2017 13:45

Decant Policy

Awful phrasing.

Rebeccaslicker · 24/12/2017 14:16

It's a pretty standard phrase in the sector though - it's not unique to RBKC and some big evil grand design. Look it up, you'll see lots of HAs and councils use it.

Aridane · 24/12/2017 14:26

Fuck me - what an unpleasant thread

HelenaDove · 24/12/2017 15:51

YY Aridane I feel like ive fallen down some kind of rabbit hole reading this thread.

HelenaDove · 24/12/2017 15:55

Just two examples from the "gas drama" as Cathf calls it.

like this"

Add message | Report | Message poster HelenaDove Sat 19-Mar-16 14:33:09
"Had a perfect working boiler until these clowns turnd up. Broke my boiler and then stated never had the parts to fix it and left my boiler leaking. 2nd visit and the guy stripps it and then tells me he does not have the right part and will reorder. 3rd visit and the guy tells me the last guy left us in danger leaving parts of and allowing steam/'smoke pouring into my house plus my ceiling is now damaged from the amount of water dripping filling the bowl thru the day and overflowing but still not fixd. 4th visit and still no parts with this guy but he gaffa taped my mouthwash lid onto boiler saying that should stop the fumes comeing out the trap. Nope it fell of as expected as gaffa tape will not stick to water. My boiler is still broken a month later and now ther just ignore calls and have no plannd revisits to fix what they broke in the 1st place. WHAT A JOKE DO NOT LET THESE COWBOYS INTO YOUR HOME"

Add message | Report | Message poster HelenaDove Sat 19-Mar-16 14:34:26
"Well Liberty Gas you've surpassed yourself this time! 8.30am I was awoken to bailiffs hammering the door down as we'd allegedly denied access to you on several occasions. WTF!?! Bailiffs and Council retreated apologetically when CCTV proved you had NOT been when you claimed. I even have emails as proof! I am a disabled tenant with a young child. Can you imagine how frightening this situation was when still half asleep? How dare you! I've lived here for 20yr and only had problems for the last five....ever since LG won the contract. Do not label me as a POS just because I live in social housing. How are you guys still in business? LOOK AT YOUR REVIEWS!! Leicester County Council/Hinckley & Bosworth Borough Council WAKE UP to the clowns you are employing. Roll on 11am when Liberty Gas are meant to be turning up to service the 25yr old fire & back boiler (Watch this space for an update people!). Believe me when I say this as I mean it 100% ~ HEADS WILL ROLL FOR THIS INCOMPETENCE!

makeourfuture · 24/12/2017 16:11

Look it up, you'll see lots of HAs and councils use it.

I bet they do. Not so much, "Build safe and liveable housing". They don't seem to like that.

ChakraLines · 24/12/2017 16:30

Had a perfect working boiler until these clowns turnd up

Your experience with Liberty is horrendous. They sound very much like the standard that North West Thames Gas used to be, many decades ago. They were messing my father around until I wrote a letter accusing them of being sloppy deliberately because my father is foreign. That got the new boiler delivered & installed pronto. Ditto with the secondary glazing outfit. I would also have complained to the relevant body about Liberty's misuse of the bailiffs.

Did you email the MD, Corbishley?
[email protected]

The multiple visits may be how the firm maximises its money, each visit is chargeable. If in the future they start with the old chestnut that your boiler is too old, can't find the parts anymore - tell them to buy non-branded parts. There's a HUGE industry out there for non-branded parts for cars, boilers and god knows what else.

Looking at all their mugshots, they look like a group of people who cant believe their luck to have won a social housing contract, but none are up to the job of liaising and planning.

HelenaDove · 24/12/2017 16:44

Chakra thankyou. They arent my experiences but i have experienced their crap customer service in the past before my HA started phasing their contract out,

cathf · 24/12/2017 16:57

Crap customer service or danger Helena? Because the way you phrased you original post about the gas company gave the impression they were dangerous and nothing could be done until something happened.
The first complaint you have posted on here sounds a complete shambles and I am not surprised the poster was annoyed. That said, I don t think that sort of nonsense is exclusive to HA tenants.
The second complaint sort of proves my point about hyperbole - yes, it is annoying but it is hardly life-threatening and I am surprised it was the best you could come up with.

OP posts:
HelenaDove · 24/12/2017 17:02

Have you read the whole of the thread Cathf. I suspect that you havent so that i would copy and paste which you could then moan at me for.

You are so predictable.

HelenaDove · 24/12/2017 17:06

Are you really saying that a home owner would put up with a gas engineer using a mouthwash lid to stop fumes.

What BULLSHIT!

cathf · 24/12/2017 18:14

Are you unable to stay civil Helena?

OP posts:
cathf · 24/12/2017 18:31

I have just realised you have managed to derail this thread to talk about that gas company AGAIN and I have fallen into the trap, more fool me.
So, to get back to the question I asked and you avoided Helena ... One house, two candidates. Who should get it?

OP posts:
HelenaDove · 24/12/2017 18:43

Im not pitting tenant against tenant. Its not my job to decide.

And i didnt derail the thread Its distinctly related because of how tenants are treated.

cathf · 24/12/2017 18:48

It's not my job to decide? But that's what the whole thread was about before you started talking about gas!
The situation with the Grenfell disaster is doing exactly that - pitting tenant against tenant.
I don't think that's fair, but you seem more interested in getting on you own particular soapbox about how hard-done-to tenants are.

OP posts:
Rebeccaslicker · 24/12/2017 18:53

Why would you think all home owners are the same? Confused There's a lot of terrible workmanship out there. Some homeowners might not know it as a shoddy job; others might not want a confrontation; others might not be able to afford a repair at all.

HelenaDove · 24/12/2017 18:53

Coming from someone who expects social housing tenants to replace their fridge freezer every single year its obvious you have an agenda and soapbox of your very own.

HelenaDove · 24/12/2017 18:56

cathf Wed 14-Jun-17 13:01:51
"The Lochnessmonster's post above illustrate perfectly the point I was trying to make earlier.
PP are stating that the fire advice at the block was wrong, but in fact, according to experts it was correct.
We just don't know, and speculating from a position of ignorance is wrong and simply whips up hysteria.
I would also like to make a point about the warnings from the Residents' Association which are being referred to over and over on here.
Again, from my experience as a local reporter, it was almost a right of passage to be called out to social housing by residents who were convinced they were living in a 'death trap'. Causes I have heard included rubbish left by residents, bins not emptied because they were not taken out, a fridge more than a year old etc etc.
Although it makes harrowing reading with hindsight, websites such as these are very common and are not the most unbiased accounts of facts"

cathf · 24/12/2017 19:02

Oh God Helena i am sorry but you talk SUCH rubbish.
I have never, ever said that tenants should replace their fridge every year and I would challenge you to show me where I am supposed to have said this.
I imagine it was a thread yonks ago - you have a very long memory - when I was talking about a tenant who had complained to my newspaper that she had moved into a HA house and the fridge was one year old and she considered this to be dangerous.
You picked that up wrongly then and I corrected you at the time, but you are obviously still running with it.

OP posts:
cathf · 24/12/2017 19:04

I see you have beat me to it.
Now ... Where in that thread exactly have I said that SH tenants should replace their fridge every year? :-S

OP posts:
cathf · 24/12/2017 19:31

Anyway, I don't imagine anyone else - if they are still here - are remotely interested in arguing about something I did or did not say six months ago.

OP posts:
HelenaDove · 24/12/2017 19:31

Yes it looks like i got that wrong Sorry But your attitudes towards tenants are still evident with or without my little mistake.

makeourfuture · 25/12/2017 06:36

Regarding the refrigerator. I am trying to remember the case. It was a motorist who was hurt on a roundabout. There were overgrown bushes and it was hard to see oncoming traffic. An accident occurs. The motorist sues for negligence - saying the Council should have kept them trimmed.

Now a couple of things come in here. First of all there was no argument that the Council was responsible for maintenance of the roundabout. But there is a condition known as Public Policy. Put plainly, there are limits to what can be done with limited resources, and limits to what can be reasonably foreseen.

It was ruled that, of course, the Council should have foreseen that these overgrown bushes could occlude line of sight. But it was also aknowledged that the Council had nowhere near the resources to keep every single junction perfectly clear.

What was required was that the Council have a plan - due diligence. They had indeed a system of inspection and allocation. The claimant lost.

Now applying this to Grenfell. I think regarding fire safety that the possibility of a fire in a tower block is almost a given. A chip pan. A refrigerator. What can the powers that be do about it? And what should they be responsible for?

Too, what type of measure will we use to judge the actions of management. If we hold them to a subjective standard, those warnings from the occupants will be important, as will correspondence from all parties. The threat was flagged and noted. They knew.

Objectively, this doesn't so much matter - we are back to what a reasonably competant fire safety person/system should see coming.

I am still of the view that any sane engineer, architect, fire safety inspector should have known that fire is very possible in a tower. Be it from a chip pan, refrigerator or old wiring.

Going back to Wagonmound - the stakes are very high, many people could die.

So when the decision was made to use this cladding, there would certainly, it seems to me - given that fire is likely at some point, and that the stakes are high - and that the savings using the cheap flammable panels were small (ruling out Public Policy) - a breach of duty of care.

makeourfuture · 25/12/2017 06:51

Regarding the original question about residents' perceived "choosiness" over housing offers - and one must be a bit sceptical - given that it is stated policy to "decant" poor and working folk out to other areas, where they may indeed have their terms changed, if there is any resistance, it is understandable.

woodhill · 25/12/2017 10:16

Fire can happen anywhere. I remember I started a fire by accident on my cooker with a tupperware being put down on a too hot plate, very frightening when ds was a baby.