Up Yours La Redoute!!

[LoveYouTimMinchin]

Did an online order for various day to day clothes on 24th November.

Had 3 emails since saying my order is nearly ready for despatch but they are "very busy at the moment" (go figure ). Email received yesterday said it would be an additional 3 to 4 days.

Just not good enough and will be my first and last online order from such an incompetent company.

And yes, I would tweet them but I don't tweet.

[LuluJakey1]

I have bought from them twice and both times orders took ages to arrive and when they did the quality was cheap. Won’t bother again.

[blueshoes]

I use La Redoute for children's staples. I usually buy in the sales twice a year - their delivery times are not the fastest but otherwise seems to work for me as I buy one size up for the next season. Their cotton T-shirts are very soft. Jeans have adjustable waists and so suit my slim line dcs.

I see them as a good value no frills company.

[Greebz]

Wtaf, pp was accused of "lying about how I had come about being in possession of a catalogue (at the time not online, you had to phone up and order catalogue) and lying about my intentions (ordering trousers for myself)"

Is it like some sort of exclusive club!?

[applesareredandgreen]

I've used on and off. A few things I've found is you need to order clothing in more than one size (free returns) as sizing very inconsistent. Normally on the large size but not always. Also there's nearly always some discount on so never buy at full price. I think delivery is also inconsistent- things I I've ordered this year have come very quickly (and since returned!!) but I've also had items where I hog an apology for delay and it then never arrived.

[cakedup]

Anyone here good with Twitter? They should be directed to this thread.

[EssentialHummus]

Oh God, it isn't just me! Ordered from them for the first time this November during a 50% off event - six or seven bits for DD.

Only 5 have arrived so far; I keep getting emails about high demand.

Back-fastening tops/outfits for infants are, it turns out, an awful idea.

The price I paid seems about right; I certainly wouldn't pay double.

They're the Gap of France, aren't they?! With an added frisson of crap delivery.

[SomethingNastyInTheBallPool]

Oh god, every time I order from them I vow never to do it again. Currently waiting for 2 coat racks - ordered in mid-Nov and apparently “in stock” and “being prepared” ever since. Twats.

[shockthemonkey]

Useless company. The people you call with enquiries have no idea about their products. I had to call once because was considering buying two beds with headboards and I needed to know if the headboards had to be fastened to a wall or could they fasten to the bed (as the beds were not back-to-wall they were sideways on).

Anyway, was assured that this was fine and lo and behold when they arrived the headboards could only be fastened to a wall.

The clue is in the name. "redoute" in French means "dread"

[LoveYouTimMinchin]

Ordered 5 items on 24th November.

4 of them arrived after 13 days
Last one arrived yesterday (20 days)!

Just hopeless.

[EssentialHummus]

I'm still waiting on two items ordered 13 November!

[LoveYouTimMinchin]

Good lord!

[SomethingNastyInTheBallPool]

Still waiting for coat racks ordered on Nov. 25. I phoned to ask what was going on, as they’d been showing as “in stock” and “being prepared” since I ordered, and the woman I spoke to seemed a bit huffy and taken aback that I was expecting them to have arrived by now. Apparently my coat racks are in France. Which is nice for them.