Undercharged... WWYD and AIBU

[InspMorse]

Just got back from large chain shop. 40 min drive away.
I bought a large cream blanket which was folded and tied up with a thick ribbon. It had a large card 'tag' with a price sticker attached to it.
The only way of removing the tag was to untie the ribbons IYSWIM.

There was only one blanket in the shop and when I got home, I thought I'd quite like to order another so, I searched online using the barcode.

The barcode was for a £15 blanket and I paid £15. The on-line product search came up with a cheap looking thing - not the one I have.

I searched through the images and I actually have one that should have cost £85. My blanket has no label sewn on it but it's definitely the expensive one.

AIBU to just keep it and not say a word? I got it for £70 cheaper ffs!
It's not worth £85 in my opinion & there's no way I'd have paid that but even so... WWYD?

[Topseyt]

I've been under charged at tills and I never say anything. Clearly I have terrible morals, but fuck it. I just pay what I am asked to, keep the receipt and bugger off.

Be pleased with your bargain here. It isn't as if you tried to leave the store without paying. Quite the opposite in fact. It is their mistake, and you have done nothing wrong.

[HermionesRightHook]

It was wrongly labelled by the shop, you saw the price they have given and paid it - you've done nothing wrong at all, morally or legally. This isn't any nice of stealing, you bought it in good faith.

[Papafran]

Obviously keep it. Can't believe you would have to start a thread to ask....

[Papafran]

Also I am surprised that JL have any £15 blankets- doesn't sound like them....

[KitKat1985]

Keep it. You bought it genuinely believing it was £15, and they sold it happily at £15. If you hadn't have gone online you wouldn't even have realised you were mischarged. It was their error, and I promise you there will still be champagne at the shareholders Christmas party!

[OllyBJolly]

It was their error, and I promise you there will still be champagne at the shareholders Christmas party

John Lewis doesn't have external shareholders - the employees own the company.

However, I'd keep it. You made the buying decision based on the price on the goods. The mistake will be flagged up either at the end of the day or week when they see the profitability figures. These things happen in retail and JLP in particular won't be pursuing anyone in pre-retail looking for a scapegoat.

[EllenRipley]

Enjoy your blanket! I wouldn’t think twice (unless it was from a small shop or independent seller). But I’m probably evil incarnate. And aren’t retailers obliged to sell an item for the ticket/display price even if it’s a mistake?

[safariboot]

You bought an item and paid what you were asked. That's an end of it.

[viques]

Enjoy. I once bought a cashmere bed throw from TKMaxx for £50. I googled the company afterwards -their price was near enough £500! It's still on my bed and it's lovely just right for cold nights when you want to read in bed and keep your shoulders cosy.

[LoislovesStewie]

I bought something recently; took item to till, price on till cheaper than ticket! They sold it to me as the price on the till so I won! Hurray! Not sure what happened but I put it down to serendipity, think you should too.

[PixieChemist]

I once bought a load of things in Matalan where I hadn't kept track of the prices going around. Didn't realise until after I got out they hadn't scanned the most expensive jumper! Kept it too and didn't go back in to tell them.

Definitely keep the blanket. Although I guess my morals are questionable...

[BuzzKillington]

I would keep it and give £70 to charity.

Not really - I'd just keep it.

[user1468353179]

I bought a really nice floaty top and a matching slinky vest . I put the posh top over the vest top on two separate hangers and hung them both on the trolley. I bought a lot of other stuff, but when I got home I realised I'd only been charged for the vest top and not the other one. I didn't go back, at least the till was right.

[TheEmmaDilemma]

Yep, no judgement here. You'd never have known different if you hadn't googled. They sold it at that price and you believed you were paying the correct price.

Enjoy your warm bargain. I bloody would.

[InspMorse]

Also I am surprised that JL have any £15 blankets- doesn't sound like them....
The £15 label/tag comes from a fleece one. Mine is not fleece

[PutTheBunnyBackInTheBox]

I bought a really nice floaty top and a matching slinky vest . I put the posh top over the vest top on two separate hangers and hung them both on the trolley.

People do this in my shop but we're not stupid enough to fall for it. It's called stealing.

[Bananamama1213]

DH works in a supermarket.
Somebody put a £5 sticker on a child’s coat.
They then moved all those coats onto the sale rack.

DH was on the till she went to.. he scanned it and obviously it came up as the real price. It was a busy day anyway, but he got the team leader over to check the price.
Both DH and TL knew it wasn’t right. But they let her have it for £5.

TL went to speak to store manager when it was quiet. They went to watch CCTV and the store manager wasn’t bothered.

The store manager even confronted the lady when she was next in! She denied doing it even though they saw the cctv. But the store didn’t bother doing anything.


I would be chuffed with myself for accidentally getting a £85 blanket for £15! Snuggle away!!

[glovesonstrings]

John Lewis never knowingly undersold.

[InspMorse]

Putthebunny

The floaty top & vest were in separate hangers. With two tags I imagine. Hardly stealing in that case but I do get your frustration.
I was in M&S and was being shown a range of furniture by the assistant. She pulled open a drawer and found a man's suit hanger & labels.
She said they're always finding stuff like that discarded in weird places.

[InspMorse]

John Lewis never knowingly undersold.
Let's keep it that way gloves! shhh!

[Alpacaandgo]

Keep it. And enjoy!

[thiskittenbarks]

Just enjoy the bargain. It's not like you switched the labels yourself.

[Dodie66]

You are perfectly entitled to keep the item and not feel guilty about it. I looked it up online and found this. They didn't realise it was the wrong price so they have no legal right to claw back the money. As they don't know I wouldn't worry about it
This is what it said
If an item is priced incorrectly on the shelf, or scans at the wrong price at the till, retailers are under no obligation to honour it, under the Sale of Goods Act. They can offer the item at the correct price or refuse your money and withdraw the product from sale.
If a pricing mistake is not noticed and the customer pays for an item at the reduced cost, the purchase is considered a legally binding contract between the retailer and the customer. The shop has no legal right to claw back any money if it later realises there has been an error.

[PutTheBunnyBackInTheBox]

InspMorse I know they were on separate hangers but putting one top under the other one is usually deliberate and keeping the 2 hangers is usually a 'get out clause' should the sales assistant notice. Trust me, I've seen it all

As for your blanket, it wasn't your mistake and wasn't deliberate so enjoy It!

[user1499419331]

Do you think that large chain gives two hoots about you? What is the factory like where that blanket was made? Do you feel a loyalty to this company? Why?