Sorry this is so long . My landlord has received a 4 page letter of complaint from my neighbour saying that my 3 children are 'running amok between the hours of 3-6pm' and deliberately antagonising her autistic adult son by screaming when he bangs on our walls .
Until today I wasn't even aware she had a son but did wonder why there was often loud bangs on the wall , including during the night. It's never been often enough for me to consider complaining about , usually once / twice a week . My children do get frightened and cry when it happens sometimes but now I know why it happens I'll be able to explain to the children . They're definitely not trying to upset anyone by crying , they're just startled and my 6 year old has sensory issues so it scares her .
She's also saying that between 3-6pm the children are making a noise that upsets her son . They're not unruly kids , they come home from school and have tea , do their homework , bath and bed by 7pm at the latest . They're never in the garden unless I'm also out and they're not allowed to play upstairs unless I'm also upstairs because I worry ,probably irrationally ,about furniture being pulled on top of them .
We've lived here for over two years and have never had any complaints before and I really wouldn't want any bad feeling between me and the neighbour (I've only seen her a few times when our post has been mixed up and I've returned her letters) . My landlord has said that even if they were being noisy there's nothing she can do about it anyway because it's not during the night or early morning . So the landlord isn't taking it further . My main concern is I'm due a baby next year and won't want her complaining if she can hear it crying .
Would IBU to pop a card through the door apologising for any noise my kids may have made but stating that it's just general household noise that is to be expected with young children and whilst I don't want to cause any distress to her son , I can't make my kids be silent . I'd also like to mention that the banging on the walls is upsetting to my young children and she can't expect them to not retaliate . I would also put my mobile number on and say she's welcome to either call or text or come round with any issues she might have in future .