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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

AIBU? My 2 dss's in separate hotel wing

56 replies

TriKitGirl · 25/08/2017 14:43

Am abroad in Europe with husband and two lively dss's aged 12 and 14 on a team sports tour with eight other men in the team. All eight men in separate single rooms, husband and I in a double bedroom. Kids are in a different wing to us and all other sportsmen. Could not be further away - down corridors, different floor etc. To get to them we either go to eighth floor to cross on a connecting bridge, or to ground floor and cross a busy road. AIBU to be really cross with the hotel, or just leave it and hope the kids don't need us. Hotel fully booked and no chance of a room change. I have made my feelings known! This was all booked months ago with strict instructions to put us in next door rooms. Husband also annoyed but what can we do? TIA.

OP posts:
Sirzy · 25/08/2017 14:44

You stay with one child him with the other?

SleepingStandingUp · 25/08/2017 14:46

I'd be really unhappy too

Can you get a single in your room and you or Dad stay with the girls in that room and the other one have the far room?

Any chance the lads would swap?

SleepingStandingUp · 25/08/2017 14:46

Actually yeah, what Sirzy said

dertyyuoih2 · 25/08/2017 14:46

Be really a potted

bbcessex · 25/08/2017 14:47

They'll be fine but I know it would make me anxious too.

Can the hotel put mattresses on your floor?

Are there other children on the tour?

PineappleScrunchie · 25/08/2017 14:47

I don't think you should leave them alone overnight that far away. Either you'll have to split adults and kids between rooms or have your dh kip in with them depending on what's more appropriate within your family.

dertyyuoih2 · 25/08/2017 14:47

So what I tried to say was being really annoyed totally reasonable, if they are okay there and you trust them and they know what to do in an emergency then that's fine. Otherwise parent and child in one room and parent and child in the other

Papafran · 25/08/2017 14:51

Could you swap rooms with them so that they are at least on the same corridor as the other team members (presume they know them well) and you are in the other wing? That way, they have adults nearby.

Almostfifty · 25/08/2017 14:52

They have mobile phones? They'll be fine, so long as they understand they don't open the door to anyone.

I would be extremely annoyed too. Having done hotel reception a few years back I bet they could move things round, unless everyone has already checked in.

MrsTerryPratchett · 25/08/2017 14:54

eight other men in the team so your DSSs are the only children in the team?

Ttbb · 25/08/2017 14:55

If you gave instructions then it is a term of contract. Point out that you have a right to monetary compensation.

LIZS · 25/08/2017 14:59

We had this recently and hotel was full so gave up asking to move after the second refusal. Dc are fortunately older. However we had made a request rather than a condition. Could you split up so one adult, one child in each.

Original poster
TriKitGirl · 25/08/2017 15:00

Thanks for your answers. Boys are highly delighted to be so far away from us! They have phones and know where the emergency exit is, but they are cheeky and muck about, so I was anxious. They only know one man on the tour and all men want separate rooms so won't swap. Boys don't want to be in a double bed either! No room for mattress on the floor. We will see how it goes tonight and maybe do one parent, one child tomorrow if it doesn't work. I was just interested if I should be cross with the hotel or leave it! Thank you.

OP posts:
Sirzy · 25/08/2017 15:03

Sadly I have never known a hotel accept "conditions" like that, it is always requests with no promises of being able to do it

caffeinestream · 25/08/2017 15:04

At 12 and 14 I think they're old enough to be on their own. I often stayed in hotels with my parents at that age and had a separate room - often on a different floor.

You have their room number so you can call them if you need to.

NotMyPenguin · 25/08/2017 15:04

I think that's terrible customer service. No way should under-16s be put in rooms that far away from their parents.

Not sure what you should do right now, but I'd definitely complain loudly.

IloveBanff · 25/08/2017 15:08

It depends what "they are cheeky and muck about" means. Could they, for example, cause damage or disturb other guests?

ALittleMop · 25/08/2017 15:11

I think the boys have to suck it up and share a double bed if someone's prepared to swap area

But first port of call is hotel - perhaps they don't have twin rooms in your block.

Or can't you be moved to their block?

I'd kick off - the hotel can sort it somehow - if they wish

(eg ask another guest to move and compensate them)

Original poster
TriKitGirl · 25/08/2017 15:11

I complained quite loudly but the receptions in both parts of the hotel said everything is fully booked for our stay so they can't do anything. Yes, they are the only kids on the tour. Hopefully all will be ok. Thanks again for your replies.

OP posts:
Chillyegg · 25/08/2017 15:12

Who's on the sports tour team? Your dh or dss?

Somerville · 25/08/2017 15:17

Kids on opposite side of hotel - bliss. Wink

At 12 and 14, with mobiles, I don't think it's a big deal. I'd read them the riot act on behaving well (being very specific on the rules, such as not going the route involving a busy road etc...), threatening them being split up and each with one of you if they disobey. Then monitor their behaviour this evening and reasses if needed.

coddiwomple · 25/08/2017 15:18

It would help that there are 2 of them, but I would split the family 1 adult / 1 child per room too. I wouldn't feel that comfortable to leave my 12 year old at the other side of the hotel, foreign country and all.

Original poster
TriKitGirl · 25/08/2017 15:21

DH and dss's are all on the team Chilly. I think Dss's are too young but DH doesn't and they need players!

OP posts:
SonicBoomBoom · 25/08/2017 15:24

Sounds like a large hotel from what you say.

So they may not have had connecting, or close rooms on the same floor, when you all checked in. But people will be checking out later today or tomorrow and they will be able to move you (all, or 1 of DSSs/you) into different rooms then which are closer.

Ask to speak to the duty manager. Don't let it drop, and they will be able to sort it.

allertse · 25/08/2017 15:26

Surely some of the other adults in the team that you are with could swap rooms with the kids?

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