To want to hear your stories from customer facing jobs?

[TillyMint81]

I work in retail. Customers are for the most part lovely but there are some absolute idiots out there.
Like the one who brought back a pack of bacon because it said four slices and it had five. Or the one who complained about the oranges on Bogof because she only wanted one pack not two. and, oh, by the way, could she have the free one?
We also had a bloke who would walk round looking for low stock on the buy one get one free lines. If he found one that was down to one item he would ask if we had any in stock. If we did he would walk away but if we didn't he wanted that one for free..

Oh there was also a woman who put her basket up on the counter,so i started scanning her shopping and thought i was being helpful scanning the heavy items first so the soft items didnt get squashed when she packed it.
But she went mental at me,literally screaming at me whilst looking at me like she wanted to kill me.
It was because I had scanned her milk and then a bottle of bleach and I had messed up her packing,and bleach must be scanned at the very end or I will contaminate all of her food items.

Glad I'm not the only one Tilly.
I just don't understand how people could get so confused about something pretty basic.

I once took a call from a teacher who asked for some national book day tokens so I answered her query all fine. Next day she rings and says 'furryleopard said I can have 250' or something which I hadn't of the sort. Anyway colleague establishes she's lying and rings her back 'sorry about the mix up Furry has been fired don't worry, this was the final straw of her incompetance... It's a real shame though with her husband just been made redundant and they've got the baby on the way... he really laid it on thick while I was stood there. This woman (a primary school teacher) still didn't own up to her lies!

Oh and my favourite. I'm from Gateshead, I got wrong off a guest for not speaking English

Whyyerbuggerman! Hopeyerteltthemte'hadawayandshite.

Few pub/restaurant ones over the years -
"Pint please"
"What would you like a pint of? Lager? Bitter? Cider?"
"Anything, the cheapest"
"There's your cider, it's the cheapest draught we have"
"I don't like cider"

"Pint of X lager please"
"I'm sorry we don't serve X, we have A B or C"
Customer huffs "Fine I'll have a half of X then!"
Me - ummmmmm

"Can I please have the salmon mousse to start, but can you take the salmon out"

Best one was another fire alarm one, 3am, full hotel and someone sets fire to the bedroom bin with a cig they shouldn't have even been smoking in the room. Fire alarm goes off and as per procedure I check the activated sensors room, discover the fire in the bin and tackle with the extinguisher, but it had too much hold so I shut the door and left the building. Fire brigade are on way so I check the building as I leave for guests left behind and go to assist other staff with checking guests off the list and accounting for everyone and meet the fire brigade. Met by guest whose room it was who demands I go back in and get his belongings.
"Sorry sir, no one is to enter the building again until cleared by the fire brigade, it could be dangerous"
He then launches into a tirade about how incompetent I am as it should have been my first thought to rescue his stuff from the room as I was in there already and why didn't I?
Um your bin was ablaze and had set fire to other bits of the room so actually not dying of smoke inhalation was my first thought.
He tried to lodge a formal complaint against me until it was pointed out what started the fire and he was charged for the damage to the room.