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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

AIBU to think the people up the road were going to keep my package?

53 replies

Tasteslikecandy · 06/08/2017 10:58

I'm a new poster here but have been a long time lurker.

I had a package delivered on Thursday, got an email notification to say it had been delivered while I was out and posted through my door. I came home to find the package wasn't there and the driver had signed on my behalf.

I called up the courier to find out where it was to be told that the driver did deliver it as he also made a delivery to the house 2 doors up. Now I live in an lmost identical cul de sac to the one up the road, the last name of the road is different but the beginning is the same as the one l live in.

Anyway after going back and forth with the courier and the online shop, I posted a note through their door up the road to say I know my package has been delivered to you as your name also received a delivery from the same people. Please could you contact me or pop it down the road. So they've had it since Thursday, and got the note from me yesterday. They've just text to say they have it.

AIBU to think that they were going to keep it? Just about to pick it up now, sorry for the long message!

OP posts:
TSSDNCOP · 06/08/2017 12:01

The error is with the delivery driver.

Maybe the incorrect recipients don't know there's an almost identical named road in the vicinity, or maybe they don't see it as their job to do the couriers job for them.

What it would be worth doing is making sure on the delivery instructions you specify "ADDRESS not to be confused with X St."

Original poster
Tasteslikecandy · 06/08/2017 12:08

I don't usually have a problem with my deliveries so not sure why some posters are making it seem like there's something I could have done.

I'm glad I've got it as I wouldn't have received a refund as it was tracked to my home address and marked as delivered.

OP posts:
DeadGood · 06/08/2017 12:08

OP. When you went round to get your parcel. The second, unexpected one - the one that was open - was it sitting there by the door? Or did they have to go running off to find it, and the packaging separately, and return to give it to you? Bet it was the former

And since you didn't actually ask them for the parcel from the 8th, but they offered it willingly, I think it's safe to assume they were waiting for you to pick it up - not keep it for themselves. Don't you?

Maelstrop · 06/08/2017 12:10

A company I use has a space for special instructions. Check for this with Amazon so you can reinforce the address. I think it's clear they weren't going to try too hard to pop it round to you, even tho evidently they knew it wasn't their order.

Scabetty · 06/08/2017 12:17

We nearly got a free printer. Delivered to neighbour up the road which we collected. Expected cartridges but was a printet!! Company had no record of our order Confused and didn't want to collect. We refused to return as was huge. Sat in hallway for a week. Dd decided it would fit in her room lol. Luckily neighbour at opposite end tracked it down. Could have looked like theft had dd taken it upstairs ( too bloidy big to carry it on her own).

Original poster
Tasteslikecandy · 06/08/2017 12:45

The kitchen is the front of the house so when they opened the door they nipped into the kitchen to get it. Maybe they thought we she's here we may as well give both?

It wouldn't have been returned if I hadn't posted the note or mentioned that I know it was there as their neighbour had also had a delivery from the same courier.

The previous occupants from a few years ago used to walk down and we did the same when we had an Amazon package of theirs.

OP posts:
hiphopcat · 06/08/2017 13:02

Why do you not get your packages delivered somewhere specific where there is always someone in! Or get it delivered to argos or tesco, or get a PO box or something?!

This is the reason I never take packages in for anyone.

Entitled, moany grumpy people who think I should go take their package around to their house for them! Hmm

Original poster
Tasteslikecandy · 06/08/2017 13:08

I don't expect anyone to take my parcels in, did you not read my post? I work from home most days so I am in to receive them. I can't help that the couriers go to the wrong address!

OP posts:
Original poster
Tasteslikecandy · 06/08/2017 13:11

I also don't think I deserve some of the unkind and unnecessary replies, wow.

OP posts:
Original poster
Tasteslikecandy · 06/08/2017 13:14

Just to be clear, the packages was delivered to the wrong address. Totally out of my control.

OP posts:
charlestonchaplin · 06/08/2017 13:22

Tasteslikecandy do you realise that it isn't your neighbours job or responsibility to deliver your parcels, so if something is delivered to them by mistake they are perfectly entitled to do nothing but wait for a courier to return to pick it up? Most people will try to find out where the parcel should have gone but you don't know their situation, and the reasons why they didn't. In any case it isn't their job so lower your expectations.

hiphopcat · 06/08/2017 13:26

But you ARE kind of acting like all this is everyone's fault but yours, and it's your neighbours responsibility to sort your shit.

THAT is why I said 'get your stuff delivered somewhere where you can guarantee someone will be there to receive it!' There are no unkind or unnecessary replies; just replies that you don't like to hear.

TuckMyWin · 06/08/2017 13:27

Wow, some people need to read the OP properly before wading in. It sounds to me like they just weren't that bothered about going to the effort of giving it to you. No way was it open when it arrived- but on the other hand, if they'd opened it maliciously intending not to give it to you they wouldn't have kept it and the packaging all that time. I reckon they're just lazy/ inconsiderate/disorganised, opened it by mistake and then didn't bother to take it round to you. If I were you, I'd go straight round there to collect any future missing packages, and I'd put a note in the special instructions in future telling the courier to read the address properly. Seems like it might be necessary to precede Mumsnet threads with the same.

TuckMyWin · 06/08/2017 13:29

Hiphopcat- she WAS there to receive it! How can she receive it if the courier delivers it to the wrong address? Is she supposed to get parcels delivered to somewhere that's not her home, even though she's home all day, because the courier can't read properly?!

MsWanaBanana · 06/08/2017 13:29

What about this are people not understanding?? The OP ordered some things online, they were delivered to a house on a neighbouring road with a similar name to her road by mistake. The driver did not leave OP a card because obviously he thought he was delivering to the right address. How is any of this the OPs fault? She didn't know the parcel had been delivered to the wrong house. In this instance, the people it was delivered to should of just popped over and dropped it off to her. They had a parcel from July 8th. If I take in a neighbours parcel and they don't pick it up by the next day, I walk a few steps over and drop it off to them. Technically, not my responsibility, sure, but I'm a good neighbour and it literally takes 2 mins for me to drop it over

hiphopcat · 06/08/2017 13:30

Still, she is still blaming the neighbours for everything.

Not their responsibility to sort her shit As I said.

londonrach · 06/08/2017 13:31

Yabu. Pick up your parcels.

Maryz · 06/08/2017 13:33

This reply has been deleted

Message withdrawn at poster's request.

TuckMyWin · 06/08/2017 13:34

No, but most people would consider it their responsibility not to keep things that don't belong to them. At the very least they should have bunged it back in the post as return to sender, but most reasonable people would have taken a minute out of their lives to drop it round. And I'm sure they would expect her to if the situation was reversed. Maybe they are really busy people and didn't have time- but that doesn't make it the OP's fault, she is entitled to wonder why they kept her parcel nearly a month when they clearly knew it was hers.

MaroonPencil · 06/08/2017 13:39

But the neighbours are the only ones who could possibly help in this situation. How can Op sort her shit as some charmers are suggesting when she doesn't know where the parcel is?

Couriers - as far as they know they have delivered the article to the correct address. therefore there is no need to leave a card and if asked, they will say they have delivered it to the right address.
Op- as far as she is concerned there is just a missing parcel. How is she supposed to know it has been delivered to the neighbour - who isn't even a neighbour but lives on an entirely different st - and she has to pick it up? She had to put in some impressive detective work to track it down, (the two doors down stuff) which possibly wouldn't even have worked with the first parcel.
Neighbour - they have been delivered a parcel they weren't expecting. If they look at the label they will see the address it is supposed to go to. This is not their address. Clearly they know it is not their parcel as they have kept it. They are the only ones who have the information and therefore the ability to do something in this situation.

NannyRed · 06/08/2017 13:39

I work from home so seem to be the drop off point for all my neighbours parcels. I always take them in but ask delivery driver to leave the neighbours a note to say I have their package. Then it's up to the neighbour to come to my house and pick up her parcle, why should I be running the streets delivering to all and sundry? I've already done them a favour by taking their package in, I'm not putting myself out by offering a delivery service too. Maybe this was your neighbours way of thinking.

Albertschair · 06/08/2017 13:39

Couriers round our way have stopped delivering cards if they go elsewhere.

My daughter's birthday present (which I thought I had asked to be delivered to work) sat in my neighbour's house for a couple of days before she realised we weren't coming to get it and kindly brought it round. Whilst I was waiting for it at work still.

AcrossthePond55 · 06/08/2017 13:54

www.amazon.co.uk/gp/help/customer/display.html?nodeId=200966210&tag=mumsnetforum-21

This service is brilliant. We live out in the country and have a real problem with packages being left at our gate (visible from the road) instead of brought up the drive to our door.

Lucysky2017 · 06/08/2017 13:56

I got a brand new £1k apple lap top here meant for a house of the same name about 8 minutes drive away. I found their address on line as the man is a limited company director and I found teh home address at Companies House and I drove it round the same day asi t was such an expensive item. i think someone had put our postcode on the package by mistake - but not the buyer and probably not apple. Anyway I was honest and took it round. However if people are busy they probably just don't have time to take stuff round - some of us at some times of our lives having 50 tasks to do before they leave for a commute at 7.`15am haven't got a lot of time. Iused to have to get 5 chidlren up, breakfast etc including baby twins breastfed to drive 2 children to a school coach leaving my house at 7.15am! The idea you also then have when you work full time time to take packages to neighours is ludicrous yet people who aren't busy have no understanding at all.

Original poster
Tasteslikecandy · 06/08/2017 14:14

They are not my neighbour's, the are on the cul de sac up the road from us.

It was posted to the wrong street, totally out of my hands. It was only by a bit of detective work and calling the courier service to find out where it was that I had discovered it was posted through the wrong door.

I do not expect my actual neighbour's to take anything in for me, I have 2 safe places of it can't fit through the door. I work from home so I am usually in. Clearly wasn't the usual drivers as my items are usually delivered correctly.

OP posts: