Thompson cancelled wedding flight

[Cavamad]

Next February I'm getting married and We are taking our adult aged children with us. I've just found out that Thompson has cancelled the flight and told us we can travel the same day from Manchester instead of Birmingham. We paid the extra to have premium seats so had 2 window seats and three idle seats together. Now the only seats we can have mean we are split up and have no choice in this. Thompson say it's just tough luck really and nothing they can do. It was hard enough getting everyone to have the same holiday dates as it was and this has been booked since February. I'm reeling very upset at the attitude that it's unlucky and expecting us to travel an extra 2 hours to the airport especially as one of our dons doesn't finish work till 8 pm the night before.As the premium seats cost 300 extra each if feels like we aren't getting what we paid for. Any thoughts ?

In my rage (just the word Thomson is enough to set me off) I forgot to wish you luck and to correctly name them: arseholes Thomson.

Oh, this sounds like a case of "everything must be perfect for the Grandest Wedding of All Time."

I think a lot of brides get like this. And when something doesn't go right, the impulse is, to hell with it, we'll postpone or cancel the wedding. But almost everyone gets over it. I've seen brides do this over their choice of flower not being available at the right time of year, not being able to wear their grandmother's dress, and so on. There was a family heirloom item that almost didn't make it to my wedding and on my wedding day I was fretting that maybe we should postpone. It was silly, and my bridesmaids rightly talked me out of it.

Everything for weddings can start seeming like such a big deal when you're in the planning stages, and when it's not going perfectly, there's this impulse many brides need to ignore in our own heads that says "if it's not going to be perfect, I don't want it at all, we'll be martyrs and have a bad time instead."

Don't do it! Don't listen to the voice! Sit apart, and have a competition for who can elicit the weirdest anecdote from their seatmate -- compare notes at the end.

Don't put your wedding off for a year! Not sitting together on a flight which leaves from an airport 2 hours further north is not exactly a deal breaker for marriage, surely?

Don't go to Dominican Republic.

I got married in the Dom Rep, many years ago and we loved it. Don't let this experience put you off, as annoying as it is. Good luck OP.

You have all managed to get the same time off work don't cancel just because of this. It's only a couple of hours further to drive I'm sure your son won't mind doing that to attend his mum's wedding. Ask for a refund for your premium seats as you had paid the price to ensure sitting together and now you are not also ask if any seats become available together for you to have first refusal. This is really not a huge deal even though it may seem like it at the moment.

We had our flights changed by two days!
Look on the internet and see if you can find a different airline that can accommodate you.
Based on that result ring Thomson and either ask for full refund or get some compensation. They may pay for the extra petrol, night before in a hotel and or refund the extra you paid. When you ring start off nocekeu explaining its your wedding and all the effort it has taken to organise. If you don't get the result you want keep going further up the chain, i.e. Supervisor, manager. Tell them you will be complaining over Facebook and twitter too.
Hope you get it sorted out

Sorry to say Thomson won't pay any of that. I worked for them and their aftercare is shocking. Flights do change, it's part of the t&c. It's shit but they cover themselves.

We had a nightmare with Thomson where they refused to add our newborn baby on to our booking despite us tell them at the time of booking that we intended to do this once he was born. They lied and said there were no family rooms available despite there being lots when I looked online!

I hear what you are saying about it sounds like no big deal but when you pay to get the seats you want it's frustrating to be let down. This is our last holiday all together like this and we are paying 15k for the privilege of being shunted around so yes it is important to me. Currently I'm looking st cancelling and looking st other options.

February is ages away. They'll probably change it twice more before then. Hang tight.

How does pp think that flights to the Dominican Republic are not long haul?!
I'd keep complaining

I went to the Dominican Republic with Thomson and a similar thing happened to me and my partner in regards to seats. We asked to downgrade the seats so we could sit together and they did it. We were also refunded the extra cost of the seats.

Are no other airlines flying direct from Birmingham? If so, cancel the flights with Thompson and book the flights with the other airline. We went on holiday with Thompson's and didn't want a 2-hr drive to the airport they were offering. So we booked the holiday without flights and arranged our flights ourselves. tbh it ended up cheaper than flying with Thompson too.

What do you expect if you book with Thompson? It's a budget company.

I'd ask for a full refund OK. If you wanted to fly from Manchester, you'd have booked it. I'd start looking around for something else so you are ready to book when your refund comes back. It's a nightmare choosing a holiday and get it all sorted in your head then it all gets changed. It's an important holiday to you, and you shouldn't make unhappy compromises.

Well, sorrybut 9-10 hours flight is not long haul. Long haul is 24 or so hours so Australia or New Zealand or Fiji.

We had our honeymoon flight out on different seats than we originally booked due to the need to accommodate some people with special needs. and ended up last minute sitting rows apart..

So what ? .it was only a few hours and we were spending the rest of our lives together..

Daily- that's nonsense. Long haul is any flight over 4,000 km. London to Dominican Republic is over 4,000 km and therefore long haul.

That is the definition used by the European Organisation for the Safety of Air Navigation.

I get that you are disappointed, but you have 7 months to sort somthing out & make alternative arrangements. A budget airline cancelled our flight (for a 7 night break) with

Op- I wouldn't cancel a wedding over this although I understand why you're upset. I'd see if you can get them to put you onto flights with another airline. If not I'd take a nice book and put up with flying separately knowing that the flight was not the most important part of the holiday. Enjoy your wedding.

A 24, 26 or 48 hour journey is long and tiring and can be miserable (I do them for work from time to time) but a 9 hour flight is certainly long haul in itself. And can also be tiring and miserable. A quick check on Google suggests that pretty much any airline/travel organizationpossibly all of themalso see 9 hours as long haul.

Well, sorrybut 9-10 hours flight is not long haul

Well sorry but actually you're talking shit

9-10 hours is long haul to me! There's no way I would sit on my own for that length of time and, before anyone says it, DH and I aren't joined at the hip.

I would look at cancelling rebooking with another company. Virgin cancelled our flight and rebooked us onto a later one but I still got my exit row seats.