Faulty shoes or expected wear and tear

[Busybee233]

Brought two pairs of shoes around £50 each both pairs have been worn for one day at work reception job no real walking envolved I've complained and am taking them to store tomorrow but I don't want to be fobbed off

What's the fault?

See pictures

Front rose gold is peeling away

Ends of bows have completely frayed and the black pair have a chunk taken out of them

Patent leather is scratched but I except that

For £50 I would expect better tbh. Where did ou hit them?

*Where did you buy them rather

Office shoes

Not great but I don't think they are designed for daily work wear as sole is too thin.

They should last longer than 10 hours ffs!!!

Any tips of what I can say tomorrow I'm a really nervous person and no I will just clam up

Well, "I bought these from Office Shoes and wore them to work. Wearing them to work is what they should be suitable for, and they are supposed to be fit for purpose and last a reasonable amount of time. Each pair has only been worn for one day and they are faulty. I'd like a refund please."

How about something like that?

Yeah shoes seem to go in no time. I bought ankle boots from Nine West RRP £90. After 6 weeks, the sole came away from the boot on one foot, complained and they refunded the cost.

Just be honest! 'I wore these to work yesterday, not very active as mostly desk work and have noticed all this damage - not really acceptable for a shoe worn for one 10 hour work day' if they question it then just follow with 'they cost me a bit of money and it's the whole reason I came here for good quality shoes and I haven't got that'

Don't be so horrible WhatToDoAboutThis2017

You are not the spelling police

I am severely dyslexic

I am severely dyslexic

Return them and get your money back.

Slightly off-topic, but I feel compelled to say this:
And make sure you replace them with shoes that have a better sole/heel. I made the mistake of wearing shoes like them and developed plantar fasciitis. The physio said those ballet flats are terrible shoes to wear and that's what caused my pain. It's agony and a year later I still get pain from walking. I've got myself some ballet flats that have a good sole and cushioning. Honestly, I wish I knew how much damage those type of shoes can do to your feet.

Do you have the receipt and how long ago did you buy them.

You have obviously caught the black pair on something. A chunk wouldn't just fall off like that.

It's really bad form to comment on someone's spelling and grammar. It's patronising and snide. Bee was perfectly clear.

They don't look like they're particularly sturdy for work wear but any pair of shoes should last longer than one day. You'd expect a lot more for £50!

It's really bad form to comment on someone's spelling and grammar.

Not if they're likely to be making a formal complaint, its not. It is being helpful.

And its accept, not except.