Hi,
We a couple in our early 40's with an 8 month old DD. Almost 2 years ago we moved into a bungalow on a quiet, fairly upmarket all bungalow cul-de-sac. The vast majority of the inhabitants are 50+ and our direct neighbours are about 50-60.
I'm currently on ML but my partner works shifts so sometimes leaves at 5am (this may be relevant).
Yesterday we received a letter from the council stating that they have had a noise complaint report on 28th June and the claimant is keeping a record of noise disturbances and perhaps using an app.
That day my DH was on the early shift so worked from 5.30am to 5.30pm leaving at 5am. I was with my DD all day in the house as the weather was rubbish. We don't have parties obviously and our DD has her bedtime at 7pm so we're as quiet as mice after this. During the day we don't make an unreasonable noises. We have a dog but he very, very rarely barks.
I can only think that the complaint came from our nearest neighbours. My DH doesn't have a very good relationship with them and they have been mutually ignoring each other whereas I've been staying civil.
Not long after we moved in, they asked us not to park on our drive when DH is on earlies as it wakes them up (their bedroom window is a few feet away from our drive). They also asked us to stop using our gate as that is also next to their window. We politely declined to move our car but we stopped using the gate as much. Relations soured completely a year ago when we installed a fence a few feet higher than the original to give our garden some privacy. They came out and started shouting that although it was discussed they never agreed to it. The new fence was built on our land and the original still marks out the boundary.
That's it really. There is no proof that they were the ones who made the complaint but I can't imagine who else it could be. We are just a normalish family, how much noise can me make with a young baby? It all so ludicrous