My hot water hasn't been working for a while. The system is quite complex so I spent a while going through the yellow pages looking for a local gas registered plumber with the necessary qualifications to come and look at it.
He came over, looked it all over for no more than 10 minutes and clearly decided he couldn't fix this system as he didn't have the necessary expertise even though I had explained the system on the phone beforehand.
Left and then sent me a bill for £50 which is his call out charge, now i'm sorry but anyone can stand in front of my boiler sucking their teeth for 10 minutes. He didn't do any work, didn't make any suggestions or recommendations just said he didn't know what to do then left.
he lives one mile away, I offered £10 for petrol and damageto teeth from sucking them and thought that was quite reasonable.
He says he wants the full £50. I'm not paying him.
I'm a podiatrist, if I was to go to someones house, look at their feet for 5 minutes before saying I have no idea what to do with their particular problem there is no way I would charge my full fee. I would also make a recommendation to a colleague or ask them to go to their GP.
AIBU?
Please or to access all these features
Please
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AIBU?
AIBU not to pay this call out charge?
40 replies
IrritatedUser1960 · 18/06/2017 13:25
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