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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To not want to pay nursery fee

54 replies

mummytwoshoes · 23/05/2017 22:01

Got a call whilst en route to collect DD from nursery to say that 3 loose nappies meant she had to come home, and also she's not allowed back for 48 hours meaning she'll miss one of her nursery days (not there everyday). AIBU to feel that since they've stipulated the non attendance then I shouldn't have to pay for it?

OP posts:
mummytwoshoes · 23/05/2017 23:16

I'm not convinced it is diarrhoea really if he went pre 9am and didn't go again till 5! I guess that's more what the post is about, I feel the nursery have totally overreacted in deciding he's a d and v risk with no fever too Hmm

OP posts:
wrinkleseverywhere · 23/05/2017 23:17

I once got a session refunded in these circumstances as a friend mentioned how delighted she'd been to call up one morning to ask for an extra session & be told that they could take her child as another mum had just rung up to say her child was sick. My friend was obviously charged for her extra session so nursery were profiting from my child's illness. Or they would have done until I rang to complain!

NotISaidTheWalrus · 23/05/2017 23:20

Er no, fuck that. Loose nappies does not mean ill. I would pay if I keep my child home sick, I would not pay if they decided she was sick if I knew she was not.
Fuck that.

harderandharder2breathe · 23/05/2017 23:25

notisaidthewalrus I think you'd likely lose your place pretty damn quick if you refused to pay, considering it will be in the contract that was signed

ThouShallNotPass · 23/05/2017 23:31

That would piss me off. All three of my children had really runny poops most of the time. They ate great, had healthy diets, were never ill but it was like they had constant runs. It never bothered them or us. No way would I be paying for nursery that they couldn't go to. Runny poops could be anything! Teething, a bit of a reaction to food, being upset or anything. Unless the child is poorly they shouldn't be taking your money and not providing a service it pays for.

TheFlyingFauxPas · 23/05/2017 23:42

I'd never be at nursery if they went by my nappies!!

NB Just kidding. I don't wear nappies. But if I did, most days they'd consider me loose and exclude me for 48 hrs.

Ridiculous if your DD isn't ill. All children a bit loose sometimes like others have said eg teething. I would consider this the same as a child downing 2 glasses of milkshake then puking on the trampoline.

So no YANBU that you are pissed off that you have to pay but not take her in because they've banned her!!

TBH I'd take her in as normal tomorrow and say loose nappy due to teething and that she's fine, no temp etc.

modzy78 · 24/05/2017 00:03

Do NOT send her in the next day and claim teething. If they've sent her home and said it's 48 hours, they mean 48 hours. You do not want to be one of those parents. I get that it's annoying, but the rules are there for a reason. You can have a stomach bug without a temperature. You can also have a stomach bug that seems fine after a short bout of getting it out of your system. But you could still be contagious. I had a similar thing happen at the last nursery I worked at. I got sent home because I caught the stomach bug making the rounds. I was allowed to bring my daughter in the next day, provided I did not enter the building. Walked home, passed out until I got the call that she had had 2 loose poos and needed to collect her. Their policy is usually 3, but they were being stricter because of how nasty the bug was. I wasn't happy, but I knew they weren't going to bend the rules for me.
Also, for all of you saying that it's just teething or how your child is: nurseries take that into account. They're used to teething children, and they know which children generally have looser poos. If they're calling you to collect, it means it's something different from normal for that child.

Willow2017 · 24/05/2017 00:13

You dont KNOW its teething, you suspect its teething. What if every parent decided to wait and see when their kids had loose nappies and sent their kids in?

Keep them off this time and let nursery know if he has any more diarrhoea. If not then chat to nursery manager, they may come to an agreement with you about the nappies/teething if they know for sure he isnt infectious. Some will some will not take the chance. Its not up to them to decide if a child is infectious or not, they have to follow guidelines for infection control.

They have not engineered him to go home just to keep him off for a few days and get paid for it, they are following guidelines. 3 bouts of diarrhoea in 8 hours is a lot for a small child.

First rule of childcare is communication.

Tylee · 24/05/2017 00:14

I'd be annoyed too, but I'd be more annoyed if I had to miss work because my child kept getting d&v. And I'd be fucking furious if my child got d&v because someone else was sending their kid in anyway.

You presumably signed a contract saying this was the deal if you wanted her to go to this nursery, so you have to stick to that. Fume about it by all means, but don't be that parent. Pay what you owe.

avamiah · 24/05/2017 00:33

Tylee,
Yes I totally agree with you.
My daughter was in full time private nursery in London for 4 days a week from 8,30 am to 5pm, however she could of stayed till 6.30 pm for the same monthly fee.
There is a set price for 4 days as there is for one or two or 3 or 5 days a week.
You pay the month in advance and sign a contract.
It doesn't matter if your child is sick or you decide to take her out for the day , you still have to pay the full amount.
I'm not saying this is right or wrong but most good nurseries have a waiting list and if you don't pay then unfortunately your child will loose their place.

thethoughtfox · 24/05/2017 08:15

It's standard contract conditions and NHS advice. That's like saying they discovered the chicken pox spots and told me I had to take her home so I shouldn't have to pay nursery fees for those days.

thethoughtfox · 24/05/2017 08:15

It is annoying but the nursery still has to pay all its costs whether your child goes in or not.

mummytwoshoes · 24/05/2017 08:53

It's nothing like 'discovering chicken pox spots'. There's been no temp or loose nappies overnight so I can't see signs of illness at all. the space between loose nappies at nursery was 8 hours, I think that in itself shows that it's teething and not diarrhoea. I do tell them about the teething but they say they can't take that into consideration. I do feel the nursery are being unreasonable in diagnosing d and v

OP posts:
SDTGisAnEvilWolefGenius · 24/05/2017 11:07

They have to act conservatively, @mummytwoshoes - because if they accepted a child, whose parent said 'It's not a tummy bug, it's teething', and the parent was wrong, D&V could spread through the nursery like wildfire.

Look at it from the other side. Imagine that you have sent your perfectly healthy child to nursery, and another parent has sent their child in with D&V, and your child gets it. Your child ends up having days off nursery, and you may have to take days off work, if you can't find other child care that will take a sick child. Would you be happy that that parent had put you and your child in that position? I doubt it.

And this isn't a hypothetical situation - it happens. I have seen plenty of accounts in here of children being sent into nursery and school with infectious illnesses, by parents who don't care if their child infects other children or staff.

The nursery cannot take that risk - so they have to apply the guidelines equally to everyone.

And I do know how frustrating it is. Ds1 has been prone to migraine-type headaches since he was very little, and when he gets one, he throws up. He then has a sleep, and wakes up feeling better. I knew 100% that a headache-related vomit was not infectious, but I still had to keep him off school, if he'd been sick.

trixymalixy · 24/05/2017 11:13

You have to pay, but I'm totally with you in that they've overreacted if there are no other symptoms.

I was furious when nursery gave DS something containing egg, which he is allergic to, and then wouldn't allow him back for 48 hours because he'd been sick. It was them that made him sick and it was obviously not contagious!!!

Tylee · 24/05/2017 11:15

I do feel the nursery are being unreasonable in diagnosing d and v

This is the exact opposite of what they're doing. They're saying they can't diagnose it as d&v or teething - as you say, stating confidently what it was - teething, d&v or anything else - would be unreasonable. And because of that they have to follow NHS guidelines.

As STAGS says, this is something parents lie about regularly - they can't just take their words for it.

user1490375610 · 24/05/2017 11:15

The nursery nurses who look after her will still be there and need paying in that day. Your daughters place is what pays their wages that day. YABU

Mia1415 · 24/05/2017 11:15

Its annoying, but absolutely standard I'm afraid.

I used to pay my childminder when DS was sick, she was sick, I was sick and for her holidays! That hurt :-(

Tylee · 24/05/2017 11:16

STDG - bloody autocorrect.

Vroomster · 24/05/2017 11:17

A loose nappy is not the same as diarrhoea. Luckily our nursery is sensible and doesn't panic. But of course you pay. Should I be asking for a refund every time I've had to collect my child (which isn't often)?

beingsunny · 24/05/2017 11:41

Of course YABU, should they not pay their staff?

It's a business, you are paying for a service and part of that is the fact it is ongoing and reliable enabling people to work etc?

If your child is sick, you don't send them in, do you go to work when you are sick?

NotISaidTheWalrus · 24/05/2017 13:12

It's standard contract conditions and NHS advice. That's like saying they discovered the chicken pox spots and told me I had to take her home so I shouldn't have to pay nursery fees for those days

it's nothing at all like that. Not even slightly. And neither is it NHS advice.

My DS had loose nappies from birth to 4 years. Should he have been banned from all nurseries? Don't be so daft. Childcare workers are not qualified to diagnose children with anything more than a cold, and should stop trying.

Stabbytheunicorn · 24/05/2017 14:57

Should I stop paying my rent because I'm on holiday for 2 weeks?

not pay my car insurance because I decided to get the bus for a week?

not pay my mobile phone bill because I left my phone at home?

of course not, so why is childcare any different. Some people are so bloody entitled!

Bluntness100 · 24/05/2017 15:04

I think if she has loose nappies they can't take the risk. Plenty of parents would unfortunately take advantage and try to send their kid in regardless and they need to ensure workers and other children don't get ill. You can refuse to pay for your place but I suspect they will then just withdraw it and kick you out.

I actually think in terms of the general interest it's a good clause. She's had three loose nappies in a day within a matter of hours and although you think it's teething you don't know for absolutely sure.

NotISaidTheWalrus · 24/05/2017 16:05

It's not a risk. Loose nappies are not diarrohea.

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