AIBU to find this post on facebook unnecessary and rude in the extreme

[bollocksybollocks]

www.facebook.com/DreadNaughty-491692244184698/?hc_ref=PAGES_TIMELINE&fref=nf

This post (which is the post written 9 hours ago on the timeline about customer service) has got me really fired up! So as not to be rude about an entire nation would it not have been better to have just written that she was no longer going to be selling to Brits because of issues with the customs charge rather than rant on about our boring taste, arrogance etc Or am I being unreasonable and she is absolutely entitled to air her grievances in this way?

Wow! Can't believe how rude she was, she deserves to lose a lot of custom for that!

Presumably she has already calculated that her business doesn't need UK customers, in fact the people she is insulting are not her customers (or even potential customers) because she refuses to do business with them.
And I can't imagine people from other nations being overly upset on our behalf.

if you ask yourselves honestly and genuinely, would you feel as negative towards the business if the rant was about the Germans or the French being really shitty customers?

I'd be super shocked. Who wouldn't be?

As an Etsy seller myself I've had and heard of others having similar problems with US customers. In my experience Europeans are nicer to deal with than either UK or US customers. And international customers can be a bit of a headache as in general no one knows their own customs procedures. Plus. Sorry guys, there is a of an entitlement issue at the moment. Customers are not the most fun part of creative life, even for me and I loooove people.

I'd be super extra shocked . Presumably there are brits living outside the U.K. so she has insulted them too.

Who knew there was such a demand for coloured fake dreads? Shame on us British for "only ordering boring black ones".

Fake dreads are wrong.

So rude.

And I can't imagine people from other nations being overly upset on our behalf.
^This, we're like the Millwall of Nations half the time.

It's surprising the amount of Americans that can't understand why we can't take payment for orders in US dollars, they can't understand why a cheque in dollars won't be excepted either. They complain that to raise a cheque in dollars is expensive ( well to change it costs us to) and they can't phone as we are not open when they get home from work....

I'm always very polite to there issues and never point out we are a not for profit organisation and try to be helpful

After all they are humans and have feelings

Dread falls are so great. #nostalgia

They were always far too expensive to order from the US, so I would just buy the hair myself. I should have got more into it and been more adventurous. That said, the best ones I ever made exactly matched my own hair (brown at the time) and looked 100% real. I wove them in to wear full time, and they looked ace.

Gosh. Maybe I'll do them again for this summer?

I'm guessing the actual sales to Brits are very low anyway so she's got nothing to lose by slating an entire nation based on maybe 3 complaints.

On the other hand, I'm totally on Ling Valentine's side there, the customer was a cunt in the first instance in his reply to the customer service agent who tried her best to help him and he got more and more cuntish as it went on.

I'm definitely one of these annoying UK customers on a bad day, and if someone sends me one of those passive aggressive emails like in that Lings Cars pdf it really winds me up.

It is mostly always my mistake though, I accept that sometimes I'm a cunt.

'Weird ass countries that I've never heard of'

Ling Valentine rules

As for this other bird I can't believe how rude and xenophobic she is. What a cow!

She referred to "Weird ass countries I've never heard of"
The fact that she's never heard of them doesn't mean they're weird it just means she's ignorant.

never mind, we can talk about Septics being ignorant and backward.

Mynestis

and so arrogant about her ignorance too. Grrrrrrr.

I would be appalled if this post was about the Germans or French or anyone else! How strange to suggest people wouldn't be.

Oh no where will I get my multi coloured dreads and silicone bikinis from now?
Oh wait I just remembered I don't give a fuck about any of that. Silly me.

weirdass countries I've never heard of

I'm just impressed she's able to distinguish Germany and the U.K. as discrete countries, many Americans think Europe as a whole is a country. I've had conversations with people about, say, Italy or Spain here who couldn't grasp they were in Europe. "Oh, I thought Spain was like a separate country but it's in Europe you say? Wow." Ditto any country in Africa. And these are college-educated people.

I'm amazed there's more than one person in the world who would want to buy fake dreads .

EuropeanSwallow That's really shocking coming from educated people.

Mynest Don't get me wrong, it's not the majority of Americans by any means but a lot of them just have no geographical awareness beyond the borders of the USA. It's partly because the USA is so vast. Unless they live in one of the Canadian or Mexican border states, it's just not as easy for them to 'go abroad' as it is for people in Europe who can fly to another country within an hour or two hours whereas for them flying to just another state can take 5-6 hours.

To be absolutely fair many Europeans have very little knowledge about the various states and where they are I n relation to another, I was like that before I came to live here. And if there's a crisis in New York my mum always calls to see if we're ok, she can't grasp that I'm 3000 miles away on the West Coast - it's all America to her.

EuropeanSwallow I meant to ask, did you ever enlighten the people who, as you said, couldn't grasp that e.g. Italy or Spain are in Europe and who think of Europe and Africa as countries?

This cannot be the business owner it must be a disgruntled employee who got the login details????