Have lurked a lot in AIBU but first time posting - really need the traffic and the advice! This is probably very outing if anyone I know in RL sees it but oh well...
My Mum has dementia and also other mental health issues (bi polar), epilepsy and a long list of other issues. Her memory has really deteriorated recently and currently desperately trying to get social services to step up - she still lives by herself, hundreds of miles away from me, not even a daily carer, run up huge debts, not really caring for herself etc etc.
Anyway, over past couple of weeks she's been increasingly aggressive to neighbour - going round, shouting and swearing at them. Today she did the same and actually grabbed their very young child - hurting and scaring them. Nighbour rang me - I got onto 111. They basically told me that I couldn't report my concern about her as I wasn't actually there to witness it (neighbour couldn't report as Mum was was round there again, although this time was calm!). Told me to ring GP. Which I did and they said they would send on call Dr out to her and I should call back for an update. Except, when I called back actually "No - he isn't going round. He will phone her first as she's been aggressive and then determine whether or not he needs to go round. Oh and our phone lines close now so..." And that was the end of the conversation.
Now I totally get he needs to make sure he will be safe from harm BUT, AIBU that I expect them to do something?? That she really needs some medical investigation (sectioning??) to investigate the cause of her sudden personality change and aggression? And for me to able to speak to someone and find out what is happening? Or do I have rely on the word of my Mum who can't even remember going round to neighbours in the first place?!
Any advice gladly received!