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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

DD wants to come home from work, WIBU to not pick her up?

101 replies

Alloo1 · 07/12/2016 15:50

DD works in a supermarket. She started at 2 pm and has until 10 pm to do. She has injured her hand, it got caught between 2 heavy boxes, she says that it isn't broken (obviously she doesn't know) but that the swelling is coming out and so it's aching when she is doing lifting, etc. she spoke to manager on shift and they said that as she is moving it, with little discomfort, they think it's best she stays. We are going on holiday in January and I think it looks bad to come home, especially as her manager has said she won't approve. She phoned me on break and asked me to pick her up she explained what manager has said, so I said why don't you ask to go on tills. She is 16, so they don't like her on the tills as the alcohol has to be approved. AIBU by not picking her up?

OP posts:

Graphista · 07/12/2016 16:36

I'd go get her, meanwhile making sure it was logged in accident book and if they give you any guff start making mutterings about hse inspections!

Appalling how youngsters are treated by employers.

If anything sounds like your dd might be minimising the injury so as not to worry you till you actually see her and because she likes the job so much but that means she's not looking out for herself (which as she's so young she hasn't yet learned she needs to in this type of situation more than most).

OurBlanche · 07/12/2016 16:39

Lady no you can't, not completely.

You have to stay in education or training until you are 18. That can be full time, 1 day a week, in an apprenticeship or working full time with training towards recognised certification as part of that job.

But you can't just leave school and education at 16 any more!

K425 · 07/12/2016 16:41

LadyWhoLikesLunch Yes, but you have to stay in education or training of some kind, with allowances for employment (part-time college attendance, apprenticeships etc).

Sparlklesilverglitter · 07/12/2016 16:44

As she hurt her hand at work and it's swelling I would expect the manager to have been a bit more understanding TBH.
Why did she hurt her hand lifting boxes? Have the store shown her all the lifting procedures for example?

I also think that they might not like her on tills as someone has to approve alcohol but she hurt her hand at work and they could of put her on the till for today.

If she felt she needed to come home I would pick her up. She is in work now and should be old enough to know if she needs to go home or not

Beeziekn33ze · 07/12/2016 16:46

She wasn't even offered a coldpack? Useless manager!

reindeerbitesback · 07/12/2016 16:48

I back up the point of making sure her injury is recorded in the accident book before she leaves. I worked in retail for a while and it's very important that she makes a formal record of it (in case she needs time off work to seek medical treatment/ can't do her job due to the injury).

If she does leave, make sure she writes in the book and takes a photo of it before. Nasty managers only look after themselves and others will back them up to avoid losing their own job more often than not. I've had some back experiences.

MySordidCakeSecret · 07/12/2016 16:50

A&E is a ridiculous suggestion! is it an emergency?!

NeighTrumpSnort · 07/12/2016 16:52

No. But it is an accident

Although I would want to see it myself before I went to A&E

NotExactlyHappyToHelp · 07/12/2016 16:52

Does she have to wear a fetching green uniform for this supermarket? If so I wouldn't be at all surprised by her managers attitude.

In my experience they hate recording accidents and will do their best to not deal with it officially or in the case of one of my coworkers actually reprimand her for injuring herself therefore placing the blame on her .

How long has she worked there? Is she on a seasonal contract?

If she leaves early she won't be paid for the rest of her shift.

It's not right but I think the best way for her to handle it is to ask her manager if she can go but promise to make up her hours by picking up another shift.

Hulababy · 07/12/2016 16:59

MySordidCakeSecret

If it is potentially broken or damaged in some way, how else do you expect her to have it assessed?

A&E stands for accident and emergency. This sounds like an accident.

VelvetSpoon · 07/12/2016 17:00

The manager says she wasn't lifting it properly - has she actually had proper manual handling training? It doesn't sound like it.

I think you should go and pick her up. 2-10 is a full shift, does she get proper breaks etc?

No job is good if it risks your health. The manager's attitude sounds poor and the lack of mention of accident book / observance of H&S would worry me enough that I wouldn't want a child of mine working there however good the pay.

Hulababy · 07/12/2016 17:03

From CAB:

If you have an accident at work

If you have an accident at work, you need to report it to your employers as soon as possible. Make sure they record it in the Accident Book. If they don't do this or if there isn't an Accident Book, write down brief details of the accident and send it to your boss, keeping a copy. If you can't report the accident because you are too ill, try to get someone else to do this.

If you've had an accident, you should see a doctor even if your injury doesn't seem too serious. This is so the doctor can record the medical details of your accident.

So - make sure it is reported and recorded; if necessary get her to put it in writing later today and send it to her boss and/or HR, and keep a dated copy.
Then if it is swollen get it checked and again, record diagnosis and send it in to work.

Maxwellthecat · 07/12/2016 17:11

Oh your poor daughter! This sounds awful for her, go and see her and see how bad it is at least. I mean she's working in a supermarket presumably you could just go and see her?

YorkiesGlasses · 07/12/2016 17:31

Sorry, they still have her lifting things with an injured hand?!

LadyWhoLikesLunch · 07/12/2016 17:34

OurBlanche K425 Sorry I google it and yes in England you do need to continue with some form of education, however I live in Scotland where that is not the case apparently.

RedElephants · 07/12/2016 17:38

OurBlanche and K425..
Ive been told by a friend that this is just a guide line..?

Becca19962014 · 07/12/2016 17:40

I didn't go to a&e with my hand after having an accident (fell downstairs). Now many years later when I fell on it again the x-Ray and MRI showed that bone was 'dead' I then developed chronic regional pain syndrome and complications as a result of that.

DO NOT let her make the mistake I did. It was a really stupid mistake and now I'm paying for it, if she's injured it she shouldn't be using it unless told to by a doctor. My hand swelled a bit and had a bit of a bruise and I kept using it - I take painkillers for another condition which may have masked the amount of pain I was in, but not going is why I have the problems I do now.

OurBlanche · 07/12/2016 17:57

Red sort of... inasmuch as it is the law but there is nothing, absolutely nothing that can or will be done if a teen doesn't bother. Nothing! No legal penalty or, as far as I am aware, any monitoring!

Just another example of The Goviots at work!

PossumInAPearTree · 07/12/2016 18:05

Afaik any accident at work which results in time off should be reported to the HSE. If dd wants picking up I would get her but warn her she may lose her job.

chocolateworshipper · 07/12/2016 18:08

why don't you phone 111 and ask for advice. Manager would struggle to say no if official medical advice is to go and get it x-rayed

ghostyslovesheets · 07/12/2016 18:10

to be fair you CAN actually leave education at 16 in England

The Raising Participation Age is not enforceable - agencies can take on 16-18 year old if they sign a waver saying they accept there is no training involved - ditto employers

Ideally it is good practice for employers to offer qualifications - and any young person without below 5 GCSE's at C is entitled to time off to study

The aim is for 16-18 year olds to be in education and /or training until the end of year 13 - but it's an aim not a law - sadly

ChasedByBees · 07/12/2016 18:13

I hope you got her OP, her work aren't following their legal responsibilities by the sound of it.

Original poster

Alloo1 · 08/12/2016 00:04

Hi, sorry for a late reply. DD decided to stay as she really didn't want to lose her job and I did say I'd get her but just explained that I can't be in control of how they will deal with her just leaving. She continued her shift and she is fine. She can move it okay and it's clearly just soft tissue and the way she explained it too, it's swollen/bruised, but the 2 boxes pinched the skin kind of and crushed it a bit but she's okay :) her manager said that the accident book is for accidents where medical attention is required and bruising doesn't count because of the way it happened and sarcastically told her that you wouldn't report every scratch you got while working. He's an arse. Not sure what to advise though

OP posts:

Prole · 08/12/2016 00:18

possum I work in a genuinely dangerous industry so know my riddor. I'd not consider this a reportable or notifiable incident.

Alloo I would consider this legitimate for accident book entry. The books* should be reviewed periodically to check for patterns of recurring injury - even minor.

*They aren't books but tear-out sheets due to Data protection. Leaving them in the book is now illegal.

God those training days are piss dull.

Graphista · 08/12/2016 00:31

i remember seeing at my dads workplace a poster but can't find online

If this (picture of cut finger) had been reported this (pic of arm with amputated hand) wouldn't have happened.

I thought all accidents had to be reported?

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