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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Aibu to not want the waiting room to know my name?

135 replies

Ohdearducks · 14/11/2016 10:31

New system introduced at my doctors today, each patients name is flashed up when it's your turn to be seen.
Aibu to feel uncomfortable about it? For context I am shy, socially anxious and I admit a bit paranoid at times but it just feels a bit disarming for everyone to know who you are when you've not volunteered the info yourself?
I do actually sound a bit U don't I?🙈 But maybe I'm not the only one who feels this way?

OP posts:
Gileswithachainsaw · 14/11/2016 10:59

Don't take this the wrong way but people really don't sit in a hot waiting room full of hyper active kids just find out your name.

They are, you know, ill and/or worried about test results or their poorly child...

They actually couldn't give a shit who's name comes up

PatMullins · 14/11/2016 11:00

I have to shout out names

At least half don't hear it/aren't paying attention/have difficult to pronounce names/get huffy about it

I wish I could press a button and have the screen do it for me Grin

windowsneedaclean · 14/11/2016 11:00

I don't have a problem with my name flashing up but I wish they wouldn't say the destination like a pp said. When I had my midwife booking appt it came up as 'windows to midwife room 3' - wasn't impressed to my pregnancy being declared to the room especially since I work in a school and one of the parents was there - hadn't even told my family but she found out first and I had to put up with knowing smiles...Hmm

romanrainsalot · 14/11/2016 11:01

Those were the days WickedBadZoot

The buzzers and the pegs with the diamond shapes on with a little hole in to hang on the pegs. Plus it at least let you know how many patients before you if you were number 6 and the board was showing number 3.

Meluzyna you had me imagining we could use an alternative name (a la Starbucks) at the Drs when we check in. "Spartacus to Dr Bloggs, room 3"

WorraLiberty · 14/11/2016 11:02

In my surgery there are lots of Indian, African and Eastern European names and some are very hard to pronounce without a lot of practise.

I do think flashing them up on a screen, is far easier for the staff.

RhodaBull · 14/11/2016 11:03

I much prefer this system. A quick flash and that's that.

Recently at the hospital they were doing the "calling out" thing, but the nurse had the softest voice imaginable, and unless you were sitting right at the front you couldn't possibly hear. I had to sit there for an hour straining my ears to hear, and I think I've got fairly decent hearing. I suspect half the patients missed their name altogether.

GrinchyMcGrincherson · 14/11/2016 11:04

Doesn't bother me. They announce "name for Dr Name Room X" and at same time
It flashes on a TBH screen for about 15 seconds.

Some Hospitals etc are take a number and I find that harder to deal with.

I've never paid any attention to anyone else's name. Hell I don't pay attention to anyone else. My FIL walked out of the nurses room, past me and DH and into a lift the other day and none of us noticed....

harderandharder2breathe · 14/11/2016 11:05

Yabu

Nobody cares that you're seeing the doctor. They're just waiting for their own name to come up. They have no way of knowing why you're there anyway.

ZoeTurtle · 14/11/2016 11:07

YABU I'm afraid.

TondelayaDellaVentamiglia · 14/11/2016 11:09

BOnusNewt ....that's me too!!

name machine beeps someone NOT me to Room 3
ME: oooh wooooeee still not me, how much longer...when is it going to be MY turn????

I'd much prefer some sort of league table, with your name working its way to the top, at least you get some sense of achievement if it was a busy day and there were hordes of people underneath you on the list.

AND you could while away your waiting time trying to guess who was who, and being all surprised when Elecktra Woldenstein-Jones turned out to the the tiny old lady with matching hat and coat, when you expected her to be the leather clad punky type in the corner.

TheEmmaDilemma · 14/11/2016 11:16

YABU. They have to call you to your appointment. It's far easier than assigning numbers to every patient. They just plug in the names for that day.

And when I'm sat waiting for the Doctor, the last thing I'm thinking of is trying to remember anyone else's name. Otherwise I wouldn't be there.

YetAnotherSpartacus · 14/11/2016 11:16

FWIW at the gym I go to I used to swipe in and a small computer screen would flash up my name, membership type, etc. This has now been changed so that a piece of laminated cardboard covers that part of the screen with one's name on it. It was already private as was, unless someone was peering over your shoulder. Thus, it seems that privacy is a broader concern (which might go to show that YANBU, OP).

BadgersBum · 14/11/2016 11:19

Ours just flashes up name and room number, I think it's preferable to a possible system of room number and brief description ... e.g Haemorrhoids Room 4 or Suspicious discharge Room 6, then you have to stand up and do the walk of shame out of the room! Grin

I also to do "hear a ping, look up hopefully, see someone else's name, grunt and look down again".

Greengoddess12 · 14/11/2016 11:20

Bella

They flash up that you are having a smear? That's insane.

Can't see the problem with a name flash and when you are deaf like ie my mum it's a godsend. She wouldn't hear her name called.

ChampsMum · 14/11/2016 11:21

YABU others in the waiting area are not going to be paying attention to your name seen as it isn't theirs.

changedname26 · 14/11/2016 11:25

Is mine the only surgery where the doctor comes through to fetch you personally? I've never been to a surgery where they don't .. GP comes through and just shouts folks' names across the waiting areas sometimes several times.

beelover · 14/11/2016 11:26

I think you are worrying too much about it, it's just a name. I live in a village so you can guarantee that on the luckily rare occasions I need to visit the docs I will already know half the people in the waiting room anyway regardless of whether they call/flash my name or just gave me a number.

Trifleorbust · 14/11/2016 11:27

I actually hate this system and they have it in my surgery too. I know nobody cares that I'm there, I just think accessing healthcare should be a more private matter. "Ms Trifleorbust" even? But no. My full name is up there on a board.

NotSoEagerBeaver · 14/11/2016 11:29

If you don't like having your full name displayed, perhaps ask them to change it to "mrs smith" when on the screen rather than using your full name?

Ankleswingers · 14/11/2016 11:30

Ours has been like that forever. Really no one gives a rats arse what you're name is. The only reason everyone looks at the screen when it beeps, is to see if it's them that are next.

People are too interested in themselves and what they are doing in a GP surgery ( or in my case, desperately wanting to be seen and get out ) than to look at your name.

Ankleswingers · 14/11/2016 11:33

BadgersBum Grin

Rachel0Greep · 14/11/2016 11:33

My doctor does the call out name, which is fine by me. I agree that regardless of what system they use, most people are focused on their own reason for being there and hoping that they will be seen soon, and be okay. I hear other names obviously but instantly forget them.

Trifleorbust · 14/11/2016 11:35

I wouldn't waste their time tbh. I don't like it but it's not a massive deal.

NoCapes · 14/11/2016 11:41

The problem with 'Mrs Smith' though Beaver is there may be more than one
Using people's full names really is the only way to do it

It's your name, it's very purpose is to identify you and distinguish you from others
That's literally what your name is for so yes YABVU

cecinestpasunepipe · 14/11/2016 11:41

You wouldn't believe how many different pronunciations of my first marriage surname I had to put up with when it was the shouty (or not so shouty) method. Some of them completely unfeasible. I used to jump up at anything vaguely resembling my name, which could lead to embarrassing results.