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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Cleaners ruined my bath Matt

79 replies

creamcheeseandlox · 09/11/2016 22:26

I have my cleaners every week and over the past month or so I am getting a bit disillusioned with them. So much so that I am seeking a new one. Anyway, I came home today after they had been and I noticed white bleach spots on my charcoal bath Mat. The first of these appeared a while ago but I didn't say anything, but today there were noticeably a few more to the point where I am going to have to get a new one. AIBU to ask the cleaners to pay for a new one seeing as they were the Ones who spoiled it? I don't use bleach on the loo between visits so it's definitely not me who has marked the mat plus the shower is over the other side of the bathroom. Petty or principle?

OP posts:
NeedsAsockamnesty · 09/11/2016 23:43

I think unless you are on the bones of your arse financially then getting het up about a bath mat is daft

BoffinMum · 09/11/2016 23:45

Colour it in with a marker pen

Witchend · 10/11/2016 00:05

Sprinkle bleach in spots all over the mat and then you'll just look like you have a spotty mat. Grin not that I've done this

ILoveAutumnLeaves · 10/11/2016 00:18

I'd tell them that they need to be more careful with the bleach as you are now going to have to replace the mat.

[Yes Jen. HAVE. Why would the OP want a bleach stained bath mat? Good ones do not cost 'a couple of quid' either]

I'm assuming the bathmat is warm/cosy/decorative and not the mat they use for getting out of the shower (as that's the other side of the room. Why on earth should she move it before the cleaners come? That's part if the job of cleaning the bathroom which she is paying others to do.

Cleaners need to be careful with bleach.

So does my Mum 😖😂

avamiah · 10/11/2016 00:36

NeedsAsockamnesty,
Hahahaha.
I haven't heard that saying for years and I've just laughed out loud,haha, that's hysterical.

Mynestisfullofempty · 10/11/2016 00:36

JenLindleyShitMom "As for asking them to pay, bath mats are a couple of quid."

No they're not. If the cleaners are using bleach carelessly they should remove anything that might be splashed surely. That's very basic common sense.

Mynestisfullofempty · 10/11/2016 00:39

It's all very well to say the OP can afford to just buy a new bath mat, no doubt she can, but the new one and all its replacements will just get damaged by bleach too. It'll be neverending if the OP doesn't either say something to the cleaners or remove the bath mat before they arrive.

GreatFuckability · 10/11/2016 00:44

You can buy a bath mat on amazon £3.50. Get over yourself.

avamiah · 10/11/2016 00:48

On a serious note,
It doesn't matter if it's a bath mat or a expensive rug, the item was damaged by the cleaners and has to be replaced.
If it was a cleaning company then they would have insurance and would either have to repair it or replace it.

JellyBelli · 10/11/2016 00:48

Point it out to them. It sounds like they bleach the toilet then flush, ask them to close the lid.

JenLindleyShitMom · 10/11/2016 01:00

Yes Jen. HAVE. Why would the OP want a bleach stained bath mat? Good ones do not cost 'a couple of quid' either]

Nah, that's still a want to, not a have to. Bleach stained mats work just as well as before they were bleach stained. OP never said her mat was a good one. Just a charcoal one. Charcoal ones can be cheap too.

I'm assuming the bathmat is warm/cosy/decorative and not the mat they use for getting out of the shower (as that's the other side of the room.

No, functional. The shower is at the other side of the room (presumably from the loo where the bleach was being used)

If the cleaners are using bleach carelessly they should remove anything that might be splashed surely. That's very basic common sense.

Well if they are being careless they are hardly going to start moving things to account for their carelessness! Grin agree it would be common sense to move things off the floor before you have cleaners in. Spilled stuff tends to land on floors.

Rockingaround · 10/11/2016 01:03

My cleaner snapped one prong off the vacuum plug leaving it jammed in the wall socket, which then rendered both un-useable; she didn't tell me for three weeks. Meanwhile we'd both been using the hand held (ancient) dust buster!! Baffled - I tried changing the plug and ended up having to buy a new Hoover - as what must've been a violent episode - killed it ! I presume she just lost her shit that day. I never said a word - new Hoover is limbering up downstairs, awaiting her arrival in the morn. In all honestly these things do just happen, I wouldn't mention it, just replace the rug and become bleach-free.

avamiah · 10/11/2016 01:34

I had a cleaner years ago.
I lived in a apartment block and there was a lovely elderly lady who did a couple of hours a week cleaning for some of my neighbours.
To cut a long story short,I put a new jumper into my laundry basket one morning and I came home that evening and found it in my washing machine and it had shrunk to a toddler size.
I was mortified to say the least but I realised it was a accident and she was just trying to be helpful and put my washing in for me as she knew I was working till very late. At the end of the day my jumper was dry clean only but she didn't know that.
I never said anything to her as i shouldn't of put it in the laundry basket but then again I never asked her to do my washing.
It was a accident.
She came every week for another year or so until I moved but I did the washing. 😉

7SunshineSeven7 · 10/11/2016 02:00

Is this chancer after a new donated christmas bathmat? Just kidding OP! Grin

I'd bring it up for sure, they're there to do a professional job - they should have reported any damage to you, no matter how small. Chances are they might not have seen if its not too big of a stain - it doesn't stain straight away either does it?

e1y1 · 10/11/2016 02:10

To be fair to the OP, if someone damages something, then it is not unreasonable for them to repair/replace it.

Yes, accidents happen, but why are experienced cleaners not being more careful/moving things that are likely to get damaged by bleach.

If it were any other trade, eg if an electrician was fitting a powder outlet and damaged your wall, you would expect it to be made good.

Don't get what it is with MN and cleaners.

But to be fair OP, unless it were a very expensive ornament etc, it's probably not worth the aggro of insurance/asking the cleaner to pay for it. But definitely do mention that you are having to replace it, and if they could move it if they are using bleach, then if the replacement is damaged, then it wouldn't be unreasonable to expect them to pay for it.

e1y1 · 10/11/2016 02:11

*Power, not powder

shrunkenhead · 10/11/2016 08:22

A lot of people just do a bit of cleaning for some spare cash. They're not working for a company or insured and if you're dusting/polishing etc handling ornaments etc then breakages will happen however careful the cleaner is.
Some things are irreplaceable and trust me any decent cleaner will be mortified to break/ruin anything and if it's within their means to do so will replace said item/go to great pains to do so/apologise profusely!

JacquesHammer · 10/11/2016 08:41

Why on earth should the OP suck it up?

Cleaners are paid for a job. If they don't do it properly or damage items in the course of their work - items they should have had the basic common sense to move - they why shouldn't they be responsible.

daisiesinherfootsteps · 10/11/2016 08:48

Replace it yourself. Ask her politely to move it in future and perhaps to be more careful with the bleach. Cleaning agencies will have insurance for any major damage caused but a bath mats not worth making a big deal of it.

Our cleaner once cleaned the pattern right off our nice shower curtain. It was annoying but she just made a mistake while doing her job. These things happen.

creamcheeseandlox · 10/11/2016 09:21

I don't get all these people thinking that ruining someone's property no matter if it costs £3 or £300 is no big deal. For starters it's being dishonest if it's done and not mentioned. Plus the fact these people come into my house on a TRUST basis when I am at work. How many other things have they ruined and just not told me? It's my things, end of. If I did the same I couldn't not say anything because I'm not dishonest.

Anyway, I did mention it to her and said I'll be getting a new one and to be more careful in future. Her reply "so sorry babes, we'll be more careful xxx" Hmm

OP posts:
stopfuckingshoutingatme · 10/11/2016 09:45

46 REPLIES

we all need to get out more Grin

creamcheeseandlox · 10/11/2016 10:01

*46 REPLIES

we all need to get out more*

I was shocked when I saw the amount of replies too. Hahahaha. Grin

OP posts:
stopfuckingshoutingatme · 10/11/2016 10:50

and some people have really invested time and thought, with paragraphs and bolded comments too Grin

OhMrBadger · 10/11/2016 10:56

You've named your bath, Matt??!

Sorry, couldn't resist.

wooooofudge · 10/11/2016 11:44

I agree with you OP. You have to wonder what they are doing with bleach to splash a mat on the other side of the room.

You could always dye the bathmat btw. Works well on cotton.

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