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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think reduced supermarket goods are for customers not staff?

254 replies

catlovingdoctor · 09/10/2016 16:44

I was in an upmarket supermarket chain today and a member of staff, in full uniform, had a trolley load of reduced packs of avocados. They're normally relatively expensive but I thought I'd get some since they were reduced. So I went to take one out the trolley and she literally blocked my arm with her hand, saying it was her own shopping. Surely if she wants to do her own shopping she shouldn't be doing it in company uniform? The stock is there for customers not staff!

OP posts:
YuckYuckEwwww · 09/10/2016 22:34

She had a hell of a lot of avocados in her trolley so yes I assumed she was putting them out on stock!

Even if that had been the case, you were still fucking rude to grab it without asking.

She could have been collecting up the expired reduced stock and could have go into trouble if any of it went into the tills, or she coulda just y'know had a fucking system and you were messing it up rummaging through her stock trolley.

You're still a peach! If you see someone who looks like they're about to put out something you want, you still USE YOUR WORDS and communicate with your fellow human and ask if it's okay to take direct from the stock trolley

It really doesn't matter if you think it looked like she was working, because if she was working, you were still rude

twattymctwatterson · 09/10/2016 22:40

Oh op, I've got to hand it to you, this is a hilarious made up anecdote

BadToTheBone · 09/10/2016 22:45

My FIL took a job shelf stacking after retirement, he used to hide reduced goods he wanted at the back of shelves, MIL would go in later in the day to retrieve and buy, lol

DesolateWaist · 09/10/2016 22:46

I agree that if I saw a staff member in uniform with a trolly 'literally' full of reduced stock that I would assume that they were putting stock out.
However, I would either ask the staff member or, once told that they were their own shopping, I'd apologise.

crashdoll · 09/10/2016 22:50

How many avocados though? Can you estimate? I mean, I like an avo but how many does one person need?! I'm very intrigued. You should have asked what they were for!

FretYeNotAllIsShiny · 09/10/2016 22:54

I often shop after my shift, in my uniform (because, y'know, once you get home, you can't be fucked going back to the same place you've been all day. Especially if you don't have a car). I'm all over a bargain, and I've been known to stash a couple of bits behind the till before I finish. I missed out the day we stopped selling bread and it was all down to 10p, I was gutted. (I don't work in a supermarket, but a discount shop).
Shopping in my uniform has never caused me any trouble, although I do get asked where things are/ if we sell something/ or can I get that thing off the top shelves. And I do, but mainly because I'm nice like that.

TellMeStraight · 09/10/2016 23:06

I refuse to be told I'm being unreasonable

Ooh... so this is what that 'mumsnet wasn't always like this' thread is about. nods sagely

Mindfields · 09/10/2016 23:08

catlovingdoctor

YABU not to respond to the numerous requests to guesstimate the amount of avocados involved in this incident.

Sn0tnose · 09/10/2016 23:12

If you were in Mcdonalds and you saw someone in a Mcdonalds uniform in the middle of the place wouldn't you think they were at work?! She had a hell of a lot of avocados in her trolley so yes I assumed she was putting them out on stock! If she was shopping at the end of her shift she shouldn't be in uniform- precisely to avoid this confusion!

If they were clearing tables, then yes, I'd assume they were working. If they were doing something that every other customer in the place was doing, then I'd do what the earlier poster suggested and use my words!

You weren't being unreasonable for making a mistake and assuming she was working. You are, however, being massively unreasonable for refusing to be told you're being unreasonable, for thinking that all uniformed retail workers should get changed to do their shopping after a bloody long shift and for using the phrase 'upmarket supermarket'.

ChequeOff · 09/10/2016 23:12

Cheers for the laff OP! Grin

Cakedoesntjudge · 09/10/2016 23:17

Oh OP, if you knew the amount of things that go on you'd be clutching your pears even more than you already are Grin

As others have pointed out, no we aren't going to take a second set of clothes to change into at the end of the day, sorry. And yes, if we have a coat or jacket to hand we'll normally throw it on to avoid this but it depends on if you take one - I don't take a coat/jacket unless it's absolutely freezing and/or raining. Even then our store is normally really warm, so I'm not going to do my shopping feeling like I'm in the Sahara just to stop you having to go to all the effort of asking if we're on shift.

I no longer work in the food side of retail and I'll tell you that all our stock to be reduced comes off the shelves and goes back to the warehouse about a fortnight before head office sends down the budget for us to reduce it. We are all paid barely anything and living paycheck to paycheck, we keep an eye on what's being reduced.

Also, our managers don't allow us to hold items in the warehouse until we've finished work/are on a break so they make us go and buy them immediately even when on shift Shock (and yes, I am aware that's against the rules but you try telling our current store manager that).

I do have some sympathy with you in that I hate that when there's a large quantity of one thing that's reduced someone sweeps in and buys them all leaving none for anybody else. That's grabby in my opinion and it wouldn't have killed her to have only taken a reasonable amount of avocados but, I can assure you, if she hadn't another customer would have done exactly the same thing.

People aren't being rude to you because they think you were BU to expect her to share the avocados, people are being rude because of the tone you use. It's quite clear that you believe us little old retail workers to be below you (you'd be horrified with me because my chain isn't even an upmarket one - the horror!) and that you expect them to inconvenience themselves by changing just to suit you. And then you made things infinitely worse for yourself by saying you refuse to be told you were being unreasonable.

To clarify the point others have made

  • YWNBU to at first assume she was working and that the avocados were up for grabs
  • YWBVVVU to just reach in and try and grab them without asking first (it would have been a polite thing to do even if she had been working, it's a novel idea being polite even to the retail workers but we are SO much nicer to the ones that are, go on, give it a shot and see. YWBU not to apologise and YABU to expect us to lug separate clothing to shop in once we've finished our shift.

HTH and have one of these too Biscuit

Cakedoesntjudge · 09/10/2016 23:26

Pearls even, though do hold onto those pears too - especially if they're reduced! Keep them away from us pesky supermarket workers!

FoxesOnSocks · 09/10/2016 23:32

Do avacados fetch a lot on the black market? Bet that supermarket worker lady is a dealer!!

Sprink · 09/10/2016 23:34

mindfields, I love you.

As for the rest, this is my dream thread.

DesolateWaist · 09/10/2016 23:35

Pear clutching seems rather appropriate on a avocado pear thread.

PortiaCastis · 09/10/2016 23:36
Grin
FoxesOnSocks · 09/10/2016 23:38

Btw I'm assuming there were at least 836,456 avacados. Any less and I'm shall be terribly annoyed.

Mindfields · 09/10/2016 23:47

you'd be clutching your pears even more than you already are

Too bloody right! Don't put them in a trolley as you never know when some random customer is going to try and liberate them from you.

I also think we need to know the depth of the trolley they were in. You can get considerably more in the ones with child seats than those shallow feckers.

Sprink Blush why thank you

ChequeOff · 09/10/2016 23:50

If it makes you feel any better OP...

To think reduced supermarket goods are for customers not staff?
WyfOfBathe · 09/10/2016 23:52

When I worked in a supermarket (not in UK) we couldn't wear uniform when doing our own shopping or even just walking through the store on break. But we didn't have to get changed - just put a cardi on over the uniform - and it made it clear who was on duty and who wasn't, so I'm not sure why people are so horrified at the idea of "lugging" a different outfit to work Confused

It would have been polite to say "could I take one?" anyway, even if someone's shelf stacking they would presumably prefer to be spoken to than for you to assume that you could just help yourself to the produce they're sorting.

Jellybean83 · 09/10/2016 23:56

You tried to take an avocado out of a customers trolley? That is honestly the funniest thing I've read on here for a long time! 😂

Hmm if this is what goes on in these 'upmarket supermarkets' I'm guessing the fancy sage green one that mumsnet seems to wank over I'll stick to my usual garish orange one.

Scrumptiousbears · 10/10/2016 00:02

Ok OP you feel a bit of a dick. I get that. It's not the employees fault though.

cozietoesie · 10/10/2016 00:03

'avocado rage'. Grin

TuftyFinchy · 10/10/2016 00:15

YANBU
I think this thread is a good example of herd mentality meanness. The OP has received a massive load of shit, with you all clapping each other on the back at your funniness.

A member of staff has a trolley load of one item.
The member of staff is wearing uniform.
The customer sees a trolley full of the item she is looking for, there are none on the shelf.
The customer assumes the member of staff, wearing uniform, is putting the goods onto the shelf.
The customer takes one.

Why the vitriol? I don't get it. It's the exact same as bullying. You all agree with each other that the OP is BU but she isn't.
As a previous poster said, staff shopping in their own shop should put on a cardigan or whatever, to make it apparent they aren't working. Customers aren't psychic, surely if you're in uniform in your place of work - you're working. Should I approach every person in uniform of the shop I'm in and ask if they're on duty? I think the majority of people on here are being unreasonable and just all jumping in OP for the sake of the "ha, ha aren't we all funny". It's an avocado in a trolley not a kitten being mistreated.

imwithspud · 10/10/2016 00:24

No people aren't psychic, but many posters have commented on this thread about how they have made the same mistake. However they have had the decency to apologise for taking something out of someone else's trolley, rather than go crying to mn about the unjustness of it all.

Op's attitude stinks, it's no wonder she received the reaction she did.

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