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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to be incredibly bothered by neighbours complaint?

660 replies

user1465383488 · 08/06/2016 12:37

We have lived in our house very happily for the last thirteen years. For the last five years we have been living next to very fussy neighbours. A couple in their thirties,No kids,no pets ,she does yoga in her garden,bakes from home and cycles around in an old fashioned big wheeled bike with a basket full of fresh bread and flowers.He works all day and seems very quiet. A perfect couple I guess.
We have six children here aged between 8 months and 13 years. The eldest two have special needs (autism /mobility problems)
We've always been super aware of not making noise to annoy anyone . The kids with the SN are in the furthest side of the house so occasional meltdowns have at least four or five walls between them and the neighbours.
Problems started three years ago when she knocked to say one of our dogs barked when I left her to do the school run and disturbed their breakfast . I was apologetic and took steps to stop that..training,plug ins,radio, recorded her etc and it stopped.
Then a few months later she hung out of her window on two mornings shouting at us for closing our gate too loud at 8.45am waking her up as she..and I quote " goes to bed late and has every right to sleep in with her windows wide open and not be disturbed" .
She made my then 8 year old cry and the kids creep out paranoid every morning to the car not daring to even speak.
Then we were putting a small patch of decking down and using a small battery drill to screw the planks in at 6 pm on a Saturday.She pops her head over asking if we could stop as they wanted to have dinner in the garden . And we did 😐
Next week she pops over again asking if we could keep our voices down as she was reading when it was just me,hubby and the two eldest out on the patio planting flowers.
Since then I've been paranoid. I dont let the kids play outside before 10 am or after 6.30 ish. If they're stupidly noisy they get brought in,I took the trampoline down because the neighbour moaned.We don't ever play music, the youngest kids are all in bed before 8 and the big three are quiet then and there's never any noise overnight. I don't ever open our bedroom window incase the baby cries through the night as the neighbours Window next to our room is wide open.
I stand out with the dogs in the morning and night so they don't bark and during the day if they start barking they're called in.When I go out they're in the far side of the house .
I "thought" we were being pretty considerate.
Apparently not.
Last weekend whilst the kids were in the paddling pool playing and actually being pretty quiet tbh both of them flew to the fence and started screaming about how we were ruining their lives, she sits crying at the noise we make. We have no consideration and should be ashamed of ourselves as parents etc. They went completely nuts and I told them we did our best but they didn't believe me, hubby at this point stood up and told them to back off as our kids were watching.
Since then my autistic son hasn't slept, he won't go outside. I am paranoid beyond belief. I won't even let the kids go into the two rooms on the neighbours side in the morning and am making them eat their breakfast in a different room 😐 I'm constantly shhhhhhing and trying to stop my 3 and 4 year olds running around all day and I can't face even letting the little ones play or my dogs outside. I'm even getting hubby to leave work to do the school runs whenever I can so I don't have to leave the dogs incase they bark.
It's causing great stress with me and hubby who thinks we should just ignore them and carry on our lives as we were. He is furious I'm so bothered what they think . I really don't know what to do !

OP posts:
ofshoes · 08/06/2016 14:36

Buy yourself a guitar and a large amp, there's very little more cathartic than the disgusting stink of a too loud electric guitar.

Laiste · 08/06/2016 14:36

Waits with OP to see why.

CocktailQueen · 08/06/2016 14:37

he said it's ok because they're a decent family

How dare he? What a twat. They have been totally unreasonable. You have every right to live your lives as normal - within normal, reasonable time, outside etc. Don't let them get to you.

jacrispy · 08/06/2016 14:37

Waits too Confused

user1465383488 · 08/06/2016 14:38

What am I waiting for ? 👀

OP posts:
jacrispy · 08/06/2016 14:39

We want to know why Chardonnay wants to know how old you are.

cherrypepsimax · 08/06/2016 14:40

Id suggest ' fucking hostile' by panteta rather than Metallica.

Live your life, be happy, ignore them, they will move if they can't cope with normal family noise.

They are being totally ridiculous, you can't live like monks!

shovetheholly · 08/06/2016 14:40

If they want to live in silence, they need to move somewhere remote. And even then, farm animals make loads of noise at times!

A bit of noise is to be expected when you live in a settlement. Provided it's not ridiculously loud or at crazy times of day (and none of it sounds like it is), it's fine. You and the kids cannot be expected to tiptoe around the house or never to use your garden.

EveryoneElsie · 08/06/2016 14:41

Stick two fingers up at them and shout 'we were here first so if you dont like it fuck off'.
Every time they stick their head over the fence squirt them with super soakers.
Leave the radio on loudly when they go out.

Even if you only do these things in your own head, it will make you feel braver!

cherrypepsimax · 08/06/2016 14:41

Can you get some web cameras to record the back garden, then if you do get a complaint you can show the council exactly what was going on, and that it was reasonable? As long as they are just filming your garden.

user1465383488 · 08/06/2016 14:41

Ahhh ok 😊
I'll get hubby to call the guy who quoted the trellis and get that done, think that's making a bit of a sod off statement to them.

OP posts:
Whisky2014 · 08/06/2016 14:42

OP, get off Mumsnet and start re-assembling the trampoline!

bundybear · 08/06/2016 14:44

Good lord, what pair of unreasonable numpties your neighbours are. I have lived next to antisocial neighours (crack addicts in Cambridge anyone?) and what you describe is neither unusual or unreasonable in terms of noise. You have a house full of humans, and humans make noise going about their human business.

I'd be inclined to be the sweetest, most accommodating neighbour to their faces, but do absolutely nothing about any of the complaints. Cheerfully ignore their every comment. Starting a slanging match will get you nowhere fast, and will very definitely play into their hands, so keep it calm and civil but do not do anything to alter the way you go about life (although, that said, I wouldn't start having 3am raves in your garden or inviting a bunch of bikers to camp out on your driveway).

It's actually a monumental PITA trying to get a council to do anything about noise - I know, it took me 2 years. You have to have a log of every incident, and then they send out someone to monitor the noise with a decibel counter thingy. Even if you were being unintentionally and unreasonably noisy, you'd get warnings before anything actually happened. If you really wanted a belt and braces approach, start noting down all the times they have a pop and you, and also note down all the measures you've taken to prevent noise, so you've got your own little dossier if anyone comes calling.

I'm now off to hug our lovely neighbours, a retired couple, who say things like 'these are family homes, the kids should be out playing, we love to hear them having fun' when my 3 are murdering each other in the garden.

Good luck soldier.

user1465383488 · 08/06/2016 14:44

We gave the trampoline away !

OP posts:
starshaker · 08/06/2016 14:44

Id tell them to fuck off and when they get there they can fuck off some more. If i were you id play music, buy the kids drums and encourage happy family noise

Willow2016 · 08/06/2016 14:45

Now you know you are not causing them any problems, they are making them up out of thin air ...have a bloody big party in the garden at the weekend (can I suggest a bit of AC/DC to get the party rocking?) and let them try telling a lot of people having fun to shut up Wink

YoureSoSlyButSoAmI · 08/06/2016 14:45

Absolutely perfect letter Restless!!

OP - send that.

Jodie1982 · 08/06/2016 14:46

Tell em f##k off next time. They are harassing you and your children. You seem like a very considerate neighbour. Let your children out to play. Children need to play. I let mine out after 10am and inside by 7/730. Unless they're screaming their heads off I leave them to play.

gokdevj · 08/06/2016 14:46

Jesus tell them to FUCK OFF and move if they don't like it, your doing nothing wrong!!

And I can't believe you took the trampoline down!!! Why shouldn't your kids enjoy there garden, if they were on there at 11pm at night screaming then fair enough

And shouting at you out the window because you opened your gate I'm the morning.... Does the postman get the same welcome from her.

I would stop pussy footing around her immediately and just carry on about your life and next time she wants to eat her dinner and tells you to leave your garden tell her clearly to FUCK OFF

I would be outside NOW putting my trampoline back up next to her fence

Alibobbob · 08/06/2016 14:47

Write a letter include all of the requests they have made and what you have done to allieviet their problems.

Also include that you have two disabled children and the child she described as a banshee is one of those children with disabilities.

Add that you and your family have tried your best and that you have spoken to EH and suggest they do the same if they feel they have grounds to complain.

Request that they never approach you in front of the children as they find it upsetting and she has frightened them . Tell them to call round for a glass of wine and a chat or speak to you after 9pm when the kids are in bed.

Keep copies of all correspondence.

Hug I can imagine how stressful this is x

user1465383488 · 08/06/2016 14:47

restless

Send them a letter...something along the lines of this.

Dear Mr & Mrs Twuntface

Following your outburst in the garden last week I feel I need to clear a few things up. In the past our family have done our utmost to ensure the noise we make is at a level which is acceptable to you, however, upon reflection we have realised that we have been far too accommodating. I am writing to inform you that from now on we shall be behaving in the fashion of a 'normal' family and will continue to do so. We shall of course do our best to ensure that the noise level does not rise to unacceptable levels.

As the way you spoke to us last week upset our children I ask you not to speak directly to any of us. If you have a complain please direct it formally to environmental health and we will be able to respond appropriately. Please be aware that I will be logging any other comments you make to either myself, my husband or my children and I will not think twice about asking the police to become involved if the harassment continues.

Yours sincerely

I may week use that! Thankyou x

OP posts:
Aeroflotgirl · 08/06/2016 14:49

They sound thoroughly unpleasant, I would stop pandering to them, go about your normal business and sod them.

DailyMailEthicalFail · 08/06/2016 14:54

Yep. we have a neighbour like this.
we'd been camping.
we put our tent up in OUR garden to dry.
Neighbour comes out with camera screaming about 'Bloody Glastonbury'.
My ds, asd traits, is hiding under our car by this point he is so scared.

We were reasonable (took the tent down as he could see it from his window). He has got worse. He took our reasonableness as encouragement, I think.

Tell them (print this out for them!) how accomodating you have been.
More than most neighbours would have been.
Offer to stop! And STOP.
Let your kids out at 7.30am and 8.30pm if they want to play in THEIR garden.
Let them call the Council. It would take AGES to get anything done, even if you were the neighbours from hell.

Call their bluff!

wulfy1010 · 08/06/2016 14:54

I suggest whipping out your phone and recording them every time they harass them in the future. When they ask why, say it's for your record of their harassment of your family. If they have any sense they will shut up as soon as they see the phone and hopefully stop complaining when they see you intend to record every time they harass you.
My experience is that this type of blustering bully hates their ridiculous behaviour being on record

AugustaFinkNottle · 08/06/2016 14:55

They seem to think they're entitled to the degree of peace and quiet they would have if they were on their own massive country estate, but they're not prepared to pay for it. They need to learn that if you live next door to people, there has to be some normal give and take about noise.

I agree, carry on as you have been doing - trying to keep noise down to reasonable levels but using your garden etc normally. If they come up screaming again, stand there quite calmly listening to them and say "We've taken advice and our use of our property is entirely reasonable and normal. Your expectation that there can never be noise from our property is entirely unreasonable and abnormal, and your current conduct amounts to unlawful harassment. If there is any repetition I will be reporting it formally." And walk calmly away.

That said, however, six children and (at least) two dogs is a little OTT. Maybe don't replace the dogs when the time arises?