Today my DH said 'why do we have no money??'
I told him not to be so ridiculous, because we have been working really hard to save money and build up a buffer in our account. So I looked at our bank account: available balance £14.
Someone has used almost £2000 on Next and Foot Asylum purchases, with a pizza and a dessert order thrown in 
.
The irony is that I never buy from Next because we can't afford for me to buy new clothes. I only ever buy from charity shops or (very rarely) Primark. So the fraud claim is very easy to prove. That and the fact that the man on the phone from the bank had to tell me what Foot Asylum is 
.
The transactions were all in the last day or so, and were all made using DH's card. We also had a letter today from Next, addressed to a man we've never heard of, thanking him for advising them if his change of address. So Next have given us a fraud case ID number and have put a block on account applications from our address. The bank fraud team will contact us tomorrow.
How gutting. We're lucky that DD1's DLA gets paid into a different account, so we can use that for a few days and reimburse it when we get reimbursed by the bank. If it got paid into the same account we'd be absolutely done for.
AIBU?
Our bank account has been cleared out
lougle · 04/06/2016 22:32
Oh no how awful
My cards was cloned a couple years ago . Santander phoned DH to asks if it was any off us using it. We only had a few hundred in the account but it was all the money we had before payday and still had direct debits to come out.
It was used to send flowers , book a spa day, buy a tv and they tried to book a hotel. I think at this point there was no money left and it got flagged.
Bastards.
The bank was very good and replaced the money immediately.
Awful. Hope you get it sorted quickly.
It's happened to me twice but very low level. My card got cloned this year in a Lloyds Bank cash point that's actually inside the branch. It was a brand new card I'd had three days and I'd only used it once in that machine so it was easy for my bank (nationwide) to see where it happened. They spotted fraudulent activity before I did and phoned me. The time before they called me to ask if I was on 5th Avenue, New York trying to buy lots of stuff in a department store. It was a bank holiday and I was sadly in my local Tesco when they called me 
So sorry Lougle 
. It has happened to me and dh lots of times, always a horrible creepy feeling.
But what IS Foot Asylum anyway? (apols if I've missed it)
I had this happen twice, once at Notting Hill Carnival my credit card size purse was nicked and within space of an hour the thieves had spent £800 in shops in Kensington high Street.
The second time was in a bar, boyfriend of a close friend of mine, we were all out, he "stormed out" (he was prone to storming out) and next thing I knew an hour later my purse had been nicked and cashpoint used to withdraw £250. I stupidly left my PIN number in my purse as I didn't remember it. Thief a few weeks later got caught out as we were in a pub talking about it and he said "oh it's a good thing they didn't use your Abbey card isn't it?!" I looked at him didn't say anything but I hadn't told anyone about the Abbey card being in the purse 
Strangely enough in both cases I got both sets of money back even with my PIN number being there, fraud and theft and police were very good.
Pink, result!
OP, hope it's sorted soon. What I don't understand is - when the stuff is delivered to you, how do they benefit? 
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