To know more than supermarket staff

[IamthepermedowlofVeronica]

In typical middle class way, I was shopping in waitrose today, fancied a treat (dairy free due to smallest ones allergies) and I'm stood musing in the chocolate aisle.
Bigger son comes up and asks what I'm looking at, i reply I'm choosing my vegan chocolate darling.
Nice looking shop assistant steps over (to help I assume) and says it sorry we don't do vegan chocolate.
Yes you do, I reply, that one, that one, that one (pointing at the relatively large range) I'm just trying to choose. Oh, she replies. I don't think they are vegan.... So of course I have to prove her wrong, showing her the vegan stamps and ingredients. Then she says 'well they must have come in on my day off yesterday'.

Now, I am the last person to back down in a fight so I get it, but what happened to the customer is always right? (Which I was, obviously) I know Iabu to think a supermarket assistant will know all the stock in the place, and I feel I've done my bit to educate, but now feel like a right showy offy know it all! But seriously, she shouldn't have bothered saying anything if she had nothing helpful to say!

Yes you are bu to think they should know every bit of stock.

Seriously? this was a non event.

and the customer is not always right

Maybe she knew it as dairy free rather than vegan

Really ? Write to waitrose and have them locked in the tower.

I reckon she felt really silly and was trying to make an excuse for her lack of knowledge. 'Must have come in on my day off'- yeah right😂

But she thought she WAS being helpful.

I bet you made her day.

She was trying to be helpful.

I've become 'that customer' without even meaning too! Now I feel guilty for being a twat.

Light hearted obvs.... Not a real aibu :)

My dd works in Waitrose I hope you won't upset her

I feel I've done my bit to educate
**
Very twattish of you.

I am glad to hear the assistant was 'nice looking' not one of those ugly ones.

What's the relevance of the fact she was 'nice looking'

Not sure that the fact that the assistant was 'nice looking' is relevant. Could it be that your Waitrose is extremely middle class and therefore only employs shop assistants who are extra good looking?

Apart from that you sound rather smug, and what exactly is your AIBU.

Shopping in Waitrose doesn't make you middle class

to everyone that works in retail and has to put up with this day in day out.

On another thread, a poster wisely suggested that a lot of people seem to think that the primary purpose of retail staff is actually to allow customers to feel superior.

Both this poster and myself feel this to be wrong.

My dd tells me allsorts about Waitrose oh dear you wouldn't beleve what goes on !

Seconded Sparkling

Some people are just utter twats for the sake of it. It doesn't make you a better person just because you knew that it was vegan. And then came on to MN to brag about it.

My insticts tell me. You purely started this thread to prove that you shop in Waitrose.

Nice looking as in she looked nice/kind but tbh our local waitrose does seem to have a large proportion of good looking staff? Maybe it is a requirement in this store?! :p

bit of a non-event really, isn't it OP?

You know, another poster suggests that there should be a kind of National Service, whereby everyone has to do a stint working in retail. I really like the idea of that.

"Must have come in on my day off" what a stupid thing to say. Why didn't she just say "oh, I hadn't realised they were vegan. Thanks"

I've jumped in and told a customer where the preserved lemons are when the waitrose assistant didn't have a clue. Oh, and couscous as well one time!

Thirded Sparkling