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AIBU?

To ask who is your mobile network provider and why

82 replies

incywincybitofa · 05/04/2016 16:39

Suddenly the world is my oyster with mobiles, I am leaving my network provider, buying myself an early exit and I can choose any network I want and to a degree any phone. So who are you with and why-and why would you avoid a particular network?
I like the look of 02, with Priority, Vodafone are cheaper on tarrifs though.

The boring bit- but so there is no drip feed on providers, after 19 years with Orange/EE and now with less than 6 months to go on a contract with a useless phone (screen sensitivity gone-and some random thing where if I connect to any WIFI the phone randomly texts and calls people and switches screens constantly) they want to charge me £201 to stay with them and upgrade or £214 to leave them- so I am going to leave them.

I know I am probably unreasonable to expect them to do anything for my loyalty, but to actually say "we don't want you to go, we want you to stay and pay £201 and choose one of our great phones and tarrifs" is a bit rich isn't it?

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EnormousDormouse · 05/04/2016 18:26

O2 because of the 'tugo' web calling app. When I am abroad people can still call my O2 UK mobile number and it comes through as if I'm in the UK. Same for me calling back to the UK. Has saved a fortune and meant I've been able to keep the same contact details despite being 5000 miles from home. Very useful for my older relations.

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Nonotmenori · 05/04/2016 18:27

£100 not £2100 lol good thing with 3 is I can use my phone abroad with no coat at all as it includes within my unlimited minutes. This is to certain countries though

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ClopySow · 05/04/2016 18:28

I was with o2 for 10 years but the customer service was so shocking this last time that nothing would have persuaded me to stay with them.

Just started with vodafone, family contract for 3 of us, 3 handsets, unlimited calls and texts and 5gb shared with insurance for 2 of the handsets for around £65 a month. I was paying £40 for just me on o2 with 1gb.

Vodafone have excellent customer service in store but online they are abysmal. I phoned and complained and the guy said even with a 50% staff discount, he wouldn't go with vodafone.

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RoosterCogburn · 05/04/2016 18:29

Yes you can keep your number - request a PAC from your current provider

Start a SIM only contract with your provider of choice - give them the PAC and you have your old number - with GiffGaff you just input the PAC online and it takes a couple of days and your old number is yours again

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lrb978 · 05/04/2016 18:29

OP, yes, keeping your number is not a problem, I kept mine.

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incywincybitofa · 05/04/2016 18:31

Thanks Rooster that is really helpful to know

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MistressDeeCee · 05/04/2016 18:36

Giff Gaff. Their Goodybag deals are cheap, the use O2 network so signal is good. I've been with them for almost 2 years now and no plans to change as they seem to be hassle-free and thats what I like. DD is with EE, she's in Kent Im in London and I can't believe how crap EE's signal is, we can't get through a conversation without being cut off at least twice

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specialsubject · 05/04/2016 19:44

Tesco as only O2 has any chance of signal here, and that only outdoors. (Don't care, I have a landline)

a tenner lasts me about six months. 8p/4p tariff, no data.

if you do have a whizzyphone and a BT landline, there are some good deals for BT mobile at the moment if you can use EE. In fact so good that it is worth it even if you don't use the data.

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StrawberryLeaf · 05/04/2016 20:01

Tesco, they are O2 network which is good in the area. AlthoughEE is better for 4G but more expensive.

There's a map on the of on website which shows the provides with best 3G/4G signal and calling signal.

I've just purchased the new iPhone SE which I really like and pay £10 a month sim only. Plus Clubcard points and no contract so can move at any time if needed

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BikeRunSki · 05/04/2016 20:08

EE because they took over Orange
Orange because it's the only network that works here.

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backwardpossom · 05/04/2016 20:11

EE. My house is in a mobile blackspot but get wifi calling. EE only network I do get signal with in the village. Was Tesco (O2) when we moved here but nothing.

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FiveGoMadInDorset · 05/04/2016 20:16

O2 in,y decent signal where we live

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Boleh · 05/04/2016 20:24

Have been with O2 18 years (since they were whatever they were before O2) but while I was overseas I went to PAYG and since I've been back its costing me a fortune - 30p/min to make calls and data is expensive too. Coverage in our new house is non-existent so I have just taken the leap to EE. Seems to be good coverage in our area and cheap for what you get (especially with cash back deal). That said, mobile phones direct have already messed up the order and I'm waiting to see if the nice chap from customer services had managed to fix it - wish me luck!

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Sunnymeg · 05/04/2016 20:29

BT 20g, unlimited texts, unlimited calls. £20 with the discount for being a broadband customer. My Mum doesn't have broadband so use a bit of allowance letting her watch YouTube and Iplayer. I live rurally and the signal is adequate wherever I go. The Btwifi hotspots are good to.

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NapoleonsNose · 05/04/2016 20:33

Swapped to GiffGaff last week after a run in with EE. Very happy so far - £10 a month for unlimited texts, 1gb data and 500 minutes which is more than enough for me. 4G at no extra cost although signal is a bit patchy in my area.

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incywincybitofa · 05/04/2016 23:09

BT are offering a voucher for an unlocked phone, £50 off if I I sign up for a Sim card contract- with a £15P/M sim (which comes with a £30 Amazon voucher) it could be a good deal, the Sim is a 12 month contract
It is quite a tempting offer

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Dontneedausername · 05/04/2016 23:18

EE sim only.
3 GB data, 150 mins and unlimited texts. Been with them quite a while and get a new perk every 3 months so I boost my data.
Best coverage for where I am

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Dontneedausername · 05/04/2016 23:19

Should've said £10 per month!

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TamzinGrey · 05/04/2016 23:19

I've just moved to BT and got an excellent sim card deal because of already having their broadband and landline. Delighted with the price and the coverage, plus I can log onto their wireless networks for free all over the place.

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FithColumnist · 05/04/2016 23:59

I'm with EE because I used to be with T-mobile, and I was with T-mobile because my DH was with them, and so it was cheaper to call him. He, in turn, was with T-mobile because his schoolfriends were all on One2One back in the late 90s, and so it was cheaper to call each other. As I understand it, they were all on One2One because Chaz-man got a proper banging deal on a phone from his mate and it happened to be on One2One. Quite who Chaz-man is/was, I have never established.

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Coconutty · 06/04/2016 00:06

This reply has been deleted

Message withdrawn at poster's request.

inlawsfromhell · 06/04/2016 00:21

Tesco in this house hold, we got vouchers, points and some other freebies too! I use all my points for Christmas also Christmas saver plus it's the only network that covers my area they work of o2's signals at a fraction of the price

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inlawsfromhell · 06/04/2016 00:24

I must add I don't shop at any shop regularly I swap around because they send me discount codes and the tesco Christmas saver gives a brilliant interest rate

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CateNoviceBaker · 06/04/2016 00:38

I have sim only with O2 and pay £15 per month for 2GB data and unlimited calls and texts. I always buy unlocked phones outright so things work out cheaper in long run. I don't like signing up on 12 or 24 month contracts.

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IthoughtATMwasacashpoint · 06/04/2016 02:03

Virgin Mobile Sim only, £8 a month.

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