Aibu about being offered a tenner for this? (Pic included)

[Genx77]

I was just merrily munching away on my lunch when I felt something sharp cut the inside of my mouth, spat out the offending article and it was a stone, in fact there were two, inside the homous I bought this morning from sainsburys.
Called the customer care line, they're sending me out a tenner to say sorry. Would you be ok about this or mightily pissed off and expect a different outcome?

Asda gave me a tenner when I found flies in a ready meal (after I'd taken a bite eeewww. I then wrote to them, more to find out what was being done to prevent it happening again and they responded with a letter which pretty much said "we gave you a tenner sod off".

It's a common misconception that shops get fined for out of date produce. There has to be at least 10 items (either the same or different) as it is accepted that mistakes do happen. I did once find a live worm in the middle of an iceberg lettuce after i'd eaten some the day before, i felt sick for a week and still can't eat it. Never even thought of complaining couldn't wait to get rid of it. Ugh disgusting.

I caught my foot on the trolley wheel in Tesco where it had been repaired using a bolt which was too long. It took the skin off my foot and made it bleed. When I complained about the shoddy repair and the injury they offered me £400 in compensation.

I slipped and fell on my way into Sainsbury's while carrying my son. It had been raining and the tiles were slippery. I dropped my son who hit the back of his head and I twisted my ankle, bruised my knee and wrenched my shoulder. Sainsbury's weren't interested.

I once had a beetle (deceased) in a pot of yogurt which was investigated by environmental health but I don't think anything much came of it.

More excitingly, I once had a mouthful of what was supposed to be a vegetarian mushroom pie that turned out to be steak and kidney. Took it back to M&S, who later sent me a £100 voucher to apologise! I'd have been delighted with £10.

Ds found a piece of metal in one of those cup noodle things, I rang the number on the label, the sent me an envelope to post it back in, a bundle of vouchers and various follow up letters and phone calls to ask how ds was and to keep me updated on the investigation, I was very impressed, it turned out it was a piece of machinery that had broken off during production.

A tenner doesn't surprise me. I once found shards of glass in a pack of mince which once pieced together looked like it was from some kind of funnel or test tube. I took it back to Tesco who offered me a refund for the mince . I had just lost my dad and couldn't be bothered at the time to take it further but I wish they'd investigated.

I second the tweeting suggestion. I find you get much more of a response on there from businesses as all the complaints are public and they like to resolve them.
Tweet them the picture, keep text succinct but let them know what's happened, and what you want them to do.
If you do, put your Twitter name on here as I've got a big engaged Twitter following (over 3,000 ) and will RT it for you.

Why do you need any sort of compensation? Nothing bad happened. You've alerted them so they can investigate and prevent it happening to anyone else... That should be the end of it. I really don't understand this culture of complaining in order to get something.

21 years ago my Mum found a 20p in an M & S cold rice pudding, luckily she looked down at the spoon before feeding it to my then 1 yo nephew. She was given £50 vouchers. I do think as time has progressed and more people are complaining the compensation has reduced considerably.

I used to work for a company in their customer services team, the sheer volume of frivolous complaints we got, where it was obvious the complainant thought they would get compensation, was astonishing.

The best was a man who noticed there was a door with mirror glass in his changing room. He insisted that paedophiles could get in there to look at children and he would send photos to The Sun exposing us for encouraging paedo's. We sent him photos proving the door was actually against a blank wall with no room the other side, he then changed tack and wanted £500 for the distress he had been caused.

Ffs, If concerned report to environmental health, stop with this compensation culture.

My grandmother and mum both had compensations for dead/inert things in food in the 70s/80s. It's not a new thing.

I found maggots in asda boil in the bag rice

We were just about to dish up when I spotted one, then 2, then dozens.

I got the box out of the cupboard and there were live ones in the sealed bags!

I had bought it a week before and had actually eaten some with a chilli a couple of days earlier. I took everything to asda who initially offered me my money back but caved and I ended up with a out £30 which replaced the other contents of the cupboard the maggots had been living in.
I was 30 weeks pregnant too

The best one of these I have come across in person was a person who sent a complaint to a major cat food manufacturer....because her tin of cat food had a mouse in it. :-) (tbf it was gross and there should not be an entire dead mouse steamed into the jelly)

I found a bit of plastic in a Sainsburys ready meal. They were mortified. I got a voucher straight away.

I had a can of Coke explode all over my car. The force was incredible and by pure chance my I had put my dd in the front seat that day so nothing hit her, the backseat was a state though and the car needed a full valet. The Coke company requested I sent them the can as proof which I did and they claimed that as it was the only complaint they'd had from that batch it must've been something we'd done, but sent me £8 Coca Cola vouchers as goodwill. I only wanted reimbursing for the valet

'DM sadface fame' lol

I dont think that is enough for that, I got sent a tenner in vouchers when the tesco hot food severer was ignoring me and continuing her conversation. I complained they sent the vouchers.
Yours could of been dangerous but then again I found a hair in my pasta salad and complained and they didnt do anything about it. Suppose its who you talk to.

and by hair i mean pubic hair

You should try to claim a life time's worth of sainsburys houmous like the girl who tried to get a lifetime supply of kitkats for buying a kitkat without any wafer in the middle.

I once bought a cheese salad baguette from morrisons and it was in fact a tuna salad baguette when I opened it! I'm a vegetarian so I was horrified. I almost bit into it as well but noticed it smelt fishy. They just replaced the baguette and had stern words with the sandwich people. I should've pushed for some compo I reckon... Imagine if someone with a fish allergy had bought it.

A tenner sounds fair. I'll be surprised if you ever see that money though.

I found a wasp in a pizza from Sainsburys once. They gave me £20 but they and I were more concerned with how it got there - and rightly so.

I'm not sure how giving you more money solves anything - you don't need compensating they need to work out how it happened and sort it.

Why would you receive compensation though when you haven't actually suffered as a result of the stone? If you'd broken your tooth on it and needed hundreds of pounds of remedial dental work, then fair enough. But surely a tenner is enough to compensate for the inconvenience of having to speak to customer services and return it? I'm not a legal person but I'm pretty sure you can't sue for what 'might' have happened!

It is a bit yuck though, so if you explain to Sainsbury's that it's knocked your confidence in them as a brand and put you off shopping there, they may up the amount as a goodwill gesture to keep you as a customer.

I imagine the stones came from the chickpeas. If you buy a bag of beans they all say "may contain stones."

Try having your lawyer complain to Sainsbury's and you may get a better response.

A lawyer?! Oh for god's sake. Nothing happened!

One summer holiday in France we had crêpes for lunch by beautiful Lake Annecy. The man making them kept his mixture in what looked like milk bottles. I was just finishing a delicious cheese and ham crêpe and contemplating a crêpe Suzette when I spotted the nest of drowned bald baby mice at the bottom of the now empty bottle. I'm afraid it was pavement pizzas all round for pud...