Background so as not to drip feed, bear with me as this is horrendously long: we go to a fairly naice church in a large historic building, locally there is a sought after church secondary school but none of the church primary schools are over subscribed. We've been going to this church for 12 years and we have two DC, aged 4 and 1. The 4yo is being investigated for mild SN and has always, always been very "lively". DC2 is walking.
The church knows us. Current vicar has been there about as long as our DC1 and baptised both of them. Church has a side chapel which is open to the rest of the pews where there are baby/toddler toys, a mat to play on. One other family (who are new to the country and have a 10 month old) use this baby play area every week.
The 4yo goes to Sunday School in term time, one of us goes with him, as we take it in turns and it doesn't last the whole service, both of us get some time during the service actually in the church. He's just starting to be able to stay in for 10 minutes on his own. DC2 is still lively and, yes, noisy in the side chapel. The other regular family's baby isn't walking yet. When smaller, both he and our DC2 could be quietened by feeding or carrying around.
Because of the pressure for secondary admission, most of the families that come have primary aged children. I can think of a couple of other families who are regulars with young DCs e.g. one Sunday School teacher has an 18 month old but I think she is restrained sat with them on non-Sunday School weeks not in the side chapel.
Today was the first weekend of half term, no Sunday school, there were 2 other children at church apart from our "baby chapel" group, maybe 6 and 8, who were using a construction toy in the side chapel for part of the time. Our DC1 was running around, fairly quietly, but was also throwing a small, soft, non-dangerous teddy up and down and catching it or running to get it. Frankly the only way to stop this would have been to physically restrain DC1 leading to shouting, screaming and kicking. This could be seen from the main church. DC2 was very excited by this and was squeaking, and also as a new walker fell over 2 or 3 times and cried, and was cuddled, and then was quiet.
Half way through someone came in and said "did we know the other room was open, we could go there if we wished". We declined and said no, we wouldn't, because where would be the point in being at church if we were not in the church? we might as well stay home. This is the first time in four years anyone has said anything, and I was massively surprised. It's definitely not the first time we were noisy!
The vicar stopped me on the way out and repeated that something had to be done, that it was distracting, people had complained, and that it was "exciting the other children" (the ones quietly using a construction toy? or the 10 month old who was quiet?) I said that the answer was not for us to go out because there was no point in us going to church if we couldn't be IN church. He repeated that "something must be done".
How does your church run this? Can you give us any ideas for suggestions? We want to bring this up and make some constructive suggestions (though frankly if the church can't put up with noise, it can't put up with children, and it will be left with definitely nobody under 5 and probably nobody under 50).
The historic fabric means a glassed off area is not possible (and I'd feel massively excluded in an aquarium every week!). There's only one area out of the church where smaller children could play (so they couldn't run a creche at the same time as Sunday School). We'd also feel pretty excluded if we couldn't go on non-Sunday School weeks (which is probably 15-20 weeks of the year), and I wouldn't bother if we had to be in an area with "piped church", also. It's not a "praise band" church where listening through an audio or video link gets you the flavour of church, it's a trad but (we thought) friendly church with old fashioned liturgy.