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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think a good morning or greeting should be forth coming?

60 replies

AllTheMadmen · 28/01/2016 10:07

When I drop my dd off at pre school nursery I can walk in and out and literally not a single person to say " good morning, " or " hello"!!

Am I old fashioned> is it normal to be blanked and ignored?

I took DD this am and she ran off and then got shy, not a single person went up to her, ( she is new starter this term) or even noticed her, I had stayed back a moment to watch and she stood there.

I had to ask a memeber of staff to go up to her and say good morning and just settle her in for a few moments.

No the staff were not busy. Three were chatting in a corner with their backs to the door, one was sat with the dc just sat not engaged, another was sort of floating around. This was pre doors open by the way, so I was the only parent there. nO MAD rush.

At my other dd nursery the staff greeted me, said hello, made eye contact, said hello to my other DD, took her hand and got her going. After a few weeks dd happily ran in with confidence but until this point, they greeted her and welcomed her.

on DD very first morning EVER I picked her up and asked how she had been and got a very casual. " Yeah fine" then walked off. That was my DD very first morning of nursery EVER.

Beat this out of me! Am I just old fashioned and expecting too much?

OP posts:
NattyNatural · 31/01/2016 21:37

I would think twice about sending your child there op

couchparsnip · 31/01/2016 21:37

When I worked in a nursery we were required to greet each parent and child as they arrived. It was partly good manners and partly reassurance for them that the child was welcome.

hobbisl38 · 31/01/2016 21:40

You really need to complain about this - it's really unacceptable. If you say nothing, they'll get away with it and other children may suffer. What a bunch of ignorant so and so's. Don't put up with it!

ShapeBandit77 · 31/01/2016 22:06

Downright rude. I would approach the head and voice my concerns. Like Fedora said, they could at least acknowledge you with a nod of the head. I couldn't tolerate it for another 2 years. Madness!

HalloweenHammerJammer · 31/01/2016 22:12

Not greeting your child is not good so, in that regard you are definitely not being unreasonable. I would simply be honest and speak to DC'a key worker or the snr staff member and inform them how they come across and the impact this has on you and your child.

Scanning the thread, however, i was thinking maybe you have inadvertently become 'that mum' who thinks drop off/pick up times don't apply to you. You say you've been there before door opening times (yet they were good enough to let you in) and then turned up 10 mins early for pick up and proceeded to ring the bell until someone opened up. Just a thought.

If nurseries, pre schools, play clubs etc answered every parent who came early - can you imagine the disruption? #JusSayin

May be worthwhile looking at this from the other side

upthegardenpath · 31/01/2016 22:29

Sorry, but the staff sounds indifferent and unprofessional - they should always meet and greet parents/carers and the children themselves.
Apart from anything else, it also teaches children about being polite, if nothing else.

littlehayleyc · 31/01/2016 22:33

Sounds like the same nursery my DD used to go to. I think you are perfectly within your rights to complain but I can understand not wanting to rock the boat. At DD's nursery there was one friendly teacher, but the others had no people skills and would hardly acknowledge us at drop-off. At pick up time DD was often sat at a table on her own waiting with her coat on while the other children and staff were having lunch at the other side of the nursery. My DD would get upset at drop-off and the staff (apart from the one nice lady) would ignore me and DD. No help whatsoever in helping her settle, or to detach from me. After I'd taken her out of the nursery (she lasted about 5 weeks) I wrote a complaint. Other than a vague 'sorry to hear you weren't happy' type of response I heard nothing else. I suppose I should have spoken to the staff but I'm a quiet person and don't do conflict! I sort of thought it was my fault for being shy until my mum (who is very outgoing and friendly) said she'd had the same treatment when she picked up DD too. I don't think it's too much to expect somebody to answer the buzzer if you're a bit early. Especially as you're new, they could have at least popped their head round the door and asked you to wait for a few more minutes. It's also normal manners to say hello and greet the children to make them feel welcome.

MrsJorahMormont · 31/01/2016 22:49

YANBU. I would expect the staff to greet my child and make her welcome. Speak to the head teacher if she's the manager and ask her to have a word with the staff in a fairly general way. This is the kind of thing that should be put into their appraisals.

That said, you need to avoid turning up early as they won't feel like they are 'on duty' until the opening time. It still wouldn't hurt for them to at least say good morning, even if they then turn back to their conversation.

6o6o842 · 01/02/2016 03:44

At our centre all of the staff know my name (and obviously DS's name), and they all say hello in the morning and goodbye in the afternoon. It's one of the things I love about our centre. I would be really put off by this situation. Do they have a facility for provided feedback anonymously, like a feedback box or something similar?

lilypoppet · 01/02/2016 09:37

Not acceptable. At all. I'd complain.

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