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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Should carers stay for the time they are paid?

61 replies

thebridgeovertheriver · 28/12/2015 19:44

Quick query about this, basically, AIBU to think that someone providing a home care visit should stay the length of time they are given?

So someone has fifteen minutes - shouldn't the carers be staying for the fifteen minutes and not running in and out as quickly as possible?

Or AIBU?

OP posts:
whois · 29/12/2015 12:51

I thought they were changing the law about being paid for the traveling time? It's absolutely criminal that his system is still allowed.

Dontneedausername · 29/12/2015 13:08

Wow, my great aunt has a funded carer come for an hour a day (it was 2 hours when my great uncle was still around, he died just before xmas)
She is there to shower, dress, personal needs and pills.
She sets her wee alarm clock for an hour when she appears and stays the full time. She unloads the washing, hoovers, helps choose meals for day etc.
When my g.uncle passed, she never forced my aunt into getting dressed or anything. intead took a homemade cake around and just sat with her while my mum and I sorted all the funeral arrangements.
She seems a genuinely caring person, is absolutely lovely, understanding and compassionate.
I know my mum gave her a lovely xmas present and I always leave a tub of homebakes for her when I go visit.
So to all the carers who sometimes don't feel appreciated, more than likely, you are!

LaurieFairyCake · 29/12/2015 13:11

My council pay £17.50 to the care agencies for each 15 minute call ( they're stopping doing them, minimum will be half an hour)

The care agency pays minimum wage (no travel time) to the carer

So that's more than £15 to the agency for the 15 minute call

I looked into setting up a care agency last year and it costs less than £3k with all training to do so. Very easy process too.

Owllady · 29/12/2015 13:20

They pay £17.50 for a fifteen minute call? Shock
It's unethical isn't it :( I really think there is a very murky line crossed in making profit out of people's care. It exploits those being cared for and those doing the caring.

Dipankrispaneven · 29/12/2015 13:30

Dip I promise you, better that than the opposite! Find tasks for the carers to do, whilst leaving your DM in peace.

Not realistically possible. She lives in sheltered accommodation so there is already a cleaner arranged, and they also provide lunches. The carers who come in the morning sort out breakfast and make the bed, and the ones who come in the evening sort out a snack which is all she wants for an evening meal, but - that's it. They are then twiddling their thumbs for the rest of the assigned hour or, more often, my mother sends them away. It would be far better if they only came for a maximum of 30 minutes, and it wouldn't be unfair to the carers because the organisation in question also looks after a number of other people in the the same block. If I could find an alternative reliable organisation that is less rigid in its policies I would switch to them like a shot.

Notimefortossers · 29/12/2015 18:22

I'm sure you can find another agency that will do you a 30 min call Dip. Call your local council and ask them to give you a list of their care suppliers

shrunkenhead · 29/12/2015 18:46

My oh works as a mobile carer and the company he works for has started paying him for the time in between calls as well, so if his first call us 8am and last one 10pm he's paid for 14 hours.

madein1995 · 29/12/2015 19:18

In theory, of course carers should stay with service users but the reality is somewhat difficult. My mum is a carer, and they get no travelling time. They're meant to finish one at 9 for eg, and start another at 9, never mind if the two are miles apart. If they're late so second appointment, they get told off. So either they arrive early to their calls to Give some travelling time (some users don't like that) or they cut short. There is no in between.

Respect for carers is at a low too. They work their arses off, also to be shouted at etc. Not just by service user - often by family. Companies don't always look after them - I get paid more on the checkouts than mum does as a carer, which job is more essential? My mother won't leave it - on the large enjoys her work - but does feel she is entitled to more respect

Notimefortossers · 30/12/2015 21:36

My oh works as a mobile carer and the company he works for has started paying him for the time in between calls as well, so if his first call us 8am and last one 10pm he's paid for 14 hours.

Also needing the name of this fab company!

You are right madein1995. There's a kind of stigma attached to caring (unskilled, low paid, unworthy) that there shouldn't be. Caring should be viewed far more as a valued profession. Hopefully I think the 'industry' IS moving that way, but it's a way to go yet

Teenagecrisisagain · 30/12/2015 21:39

are you paying or NHS

Why does that matter or does the goblin king control time for one of those options ?
15 minutes should be 15 minutes regardless of whether it's Private or nhs

Fratelli · 31/12/2015 09:23

I used to do home care and would sometimes do a 15 hour shift and get 7 hours pay due to not getting paid any travel time. However, I never cut any calls short because it wasn't the service users fault, it was the fault of the company. Sometimes there wasn't any time for travel allotted on the round which made us late constantly. Most service users understood it wasn't our fault but obviously it was annoying for them. I urged them to ring the office to complain so something would get done.

I now work in a care home and it's much better. I love my job so much and consider it a privilege.

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