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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

To think my DD has been ripped and pursue this further?

68 replies

CiritheLionessofCintra · 10/12/2015 13:56

My DD is 18, she works part time and ordered a dress for her best friend's birthday party on the 19th December. She ordered this dress on the 9th of November from a woman who runs an individual 'legit' business, apparently DD's friends order from her and such. The estimated delivery for DD's order was 2-3 days, it took 3 weeks and arrived on the 24th of November only for DD to open it and realise it wasn't the right dress.

So DD contacts the seller and informs her of this. She apologises and tells her the correct dress will be posted out as soon as she receives the wrong dress back so DD pays to post the dress back that day from our local post office and waits. She's told me all this today as there's still no word from the seller. I've agreed to take DD shopping for a back up dress but contacted the seller through DD's email. I inquired about her receiving the previous dress (DD was smart enough to track the dress she posted, the seller had indeed received the dress.). The seller replied that she hadn't received it so therefore she wouldn't be posting anything out.

I've went through all conversations DD had with this woman and through details that were given. There was no mistake, DD posted it to the address that seller gave and she defiantly received it. My DD works very hard for her money and the thought of her being ripped off like this really upsets me, though I could be hormonal and unreasonable.

AIBU?

OP posts:

UtterlyClueless · 10/12/2015 18:26

Not soft is she not accepting PayPal knowing that there's very little repercussion for her not sending the item.

She is scum and what she's doing is illegal she's vile.

Do not drop it, she doesn't seem very bright either

evilcherub · 10/12/2015 18:28

Is she actually a business? If so she needs to be registered with HMRC and paying tax. Sounds very dodgy to me?

notafanofwinter · 10/12/2015 18:33

The whole situation is awful.
Is there any way of leaving feedback somewhere? Makes you wonder if other customers are getting the same shoddy treatment.
Well done to your DD for keeping records, she sounds sensible.

Original poster

CiritheLionessofCintra · 10/12/2015 18:33

She has a site,Evil. Though I'm not sure if she actually is legit. I've left a review on her site none the less!

OP posts:

whoreandpeace · 10/12/2015 18:51

Oh do pass on her website so we can bombard her with questions about how she deals with things like the wrong dress getting posted out and how quickly she processes refunds......... She will wonder what the hell is going on and will know that you have mentioned it to a few friends. Keep the pressure up etc

peggyundercrackers · 10/12/2015 18:51

Why not just phone her local police station and speak to them, ask them to go round and have a word with her, tell them you posted it have proof etc. And can provide it if needed - this is theft.

I've called them over something similiar before and the police were more than happy to go round and have a word. If she has form for it they may know her...

NeedAScarfForMyGiraffe · 10/12/2015 18:57

This reply has been deleted

Message withdrawn at poster's request.

DisappointedOne · 10/12/2015 19:01

Ah yes, Disappointed and adults never need help do they?

Sounds more like you're doing it for her than helping, though.

UtterlyClueless · 10/12/2015 19:03

Disappointed she is helping, her daughter done the majority of the work and didn't seem to be getting anywhere because the horrible woman probably thought she could get away with it because she's a young girl!

evilcherub · 10/12/2015 19:05

Just because she has a site doesn't mean she is declaring her earnings or paying tax. If she is going to scam a young girl out of money I would imagine she would have no qualms about not declaring income. You can report her to HMRC online (tax avoidance). If she is paying the tax due then she won't have anything to hide, otherwise...

DisappointedOne · 10/12/2015 19:08

She's not a young girl though. She's an adult who should be capable, with a bit of help perhaps, to resolve this herself. I was in the process of buying a house at 18 without any help whatsoever.......

UtterlyClueless · 10/12/2015 19:14

She is relatively young, you purchasing a house at that age has absolutely nothing to do with this issue

Jux · 10/12/2015 19:35

Trading Standards. Report her to them. Or at least tell her that is what you will do.

independentfriend · 10/12/2015 19:35

The problem is your daughter's to solve, not yours. Sending email as if you are her is deceptive at the very least if not technically an offence under the Misuse of Computers Act. Sounds like you're right about the lack of honesty of the seller, but it's unreasonable to act to fix this problem without your daughter asking you to do so.

Original poster

CiritheLionessofCintra · 10/12/2015 20:01

independent, DD came to me about this seller and asked for help. She was beside me helping compose the mails I sent as I needed to know details and such.

evil, is there any way to know if she's actually avoiding tax?

peggy, she's not local to us to police would be completely useless I'm afraid.

NeedA, If I named and shamed it would give away too much as DD used her account on the site to post my very long scathing review. Though I don't think this site is very well known.

OP posts:

UtterlyClueless · 10/12/2015 20:08

I'm 99% sure it doesn't come under the computer misuse act

NeedAScarfForMyGiraffe · 10/12/2015 20:09

This reply has been deleted

Message withdrawn at poster's request.

BreadPitt · 10/12/2015 23:34

I was in the process of buying a house at 18 without any help whatsoever.......

Well bully for you! Give yourself a pat on your condescending back why don't you?

Meanwhile, in the real world not everyone matures equally and some 18 year old do need that extra help and support.

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