The hotel did the right thing.
We spent the night in a hotel in York for my fortieth birthday at the beginning of the year, and from 12:30pm to about 3am we were listening to a family like this one scream and shout and argue and slam doors.
It took two calls to the night manager, DH going to their room to complain, and a final warning from the night manager that he would turn them out on the street there and then if they didn't stop to finally shut them up.
DH said when he went to complain the woman who came to the door was apologetic, while her son in the background was shouting "Don't they know who I am, I'm a fuckin' gangsta, I know people, fucking gangsta" which was actually quite funny because he looked to be about seventeen and was streak of piss skinny, but it was also very late and they were keeping half the hotel awake, including our six year old.
We were not the only people complaining that night.
The family in this article were not the only people at the resort to spend thousands of pounds on a special holiday.
Yet they were the only people who were asked to leave.
They have to take responsibility for their own actions. They were warned three times. If they feel they have wasted £1,300 on one night in a hotel then perhaps they need to look at why, and not get pissed, start fights, or scream in the pool until 3am. Behaviour has consequences and perhaps paying over a thousand pounds to find that out is a good way for them to learn that lesson.
I hope they don't get any compensation, they don't deserve it.
So I'm another one thinking the hotel did the right thing in kicking them out.