Talking on the phone whilst at tills

[EgyptianSnow]

Is this rude? Lady at a store refused to serve me until I got off the phone
I was only buying slippers
I wasn't talking loud or even talking at the counter and my phone rang whilst I was in line
Was I rude? Is this rude?

It is MUCH more rude for a service provider to tell a paying customer off for being on their phone.

Yes pink setting them this example is dragging them up....

I would talk on phone while at the till. Wouldn't make a call but would take one (if I was still in queue). I'd always have a big smile and hello to girl on till and a goodbye and would interrupt my call immediately if the girl asked me anything, would always get a big goodbye and I always get a friendly goodbye(while they're thinking what an ignorant bitch I am). I think it depends on the person and situation. I don't think I'm a rude person at all. If anything I provably go a bit Ott with people and talk to everyone all the time:)

It is rude.
Opinions are not facts.
But facts are facts.
It's rude. Whether you choose to integrate that ignorance into your life is entirely your own choice.
But does not negate the fact your actions are rude and lacking manners.

Yes it's rude.

I'm not sure why you think who people who work in shops are so unimportant that you can ignore them.

What would you do if you were on the phone when the doctor called you into their room? Or as the class teacher called you in for parents evening?
No, so treat the sales assistant with the same respect.

I guess the people who say things like 'Checkout person needs to get over themselves. Ffs. ' have never worked in retail and been ground down by the years of being treated like something that has just dropped out of a dogs bottom.

It is MUCH more rude for a service provider to tell a paying customer off for being on their phone.

I used to hate that 'paying customer' shit. So is everyone else poppet, you aren't so special.

disgusting we are told to ask them to let the next customer go first, it holds up the queue ( it's not a supermarket). But a cashier is also providing a service, same as the nurse??

Complain away. We take card security seriously

We also ask parents to closely supervise their children. Yes. Parents these days need telling. It's like they expect retail staff to entertain them

Dontlaugh, in your OPINION it is a fact that it is rude. You THINK that. You cannot PROVE that. Therefore it remains your opinion.

Mine just happens to differ.

And I understand the difference between opinion and fact.

But who can't talk on the phone whilst answering questions, saying please and thank you etc? I have never been asked anything that complicated at a checkout.

I know a cashier is providing a service. That is my point

Some pretty disgruntled retail staff on this thread.

"Oh fuck off seriously. It's a transaction not a date. I wouldn't hang up on the phone any more than I would blank someone. I was with how ridiculous".

Firstly why tell, op to fuck off. Can you not speak your mind with out effing and blinding.
Yes it's a transaction. No one is suggesting the cashier licks her arse but by shopping there and giving her custom op is in effect paying her wages, so yes a bit of Courtesy would not go a miss.
One wonders if you're actually the very rude women her self.
If it were me I would consider putting in a complaint, or going to my local paper. Yes she might get into trouble but she should have thought of that. It's infuriating when people with impeccable manners and social skills can not get work, yet she thinks she is doing the public by serving them.
If this were my shop and I wAlked in on a member of stAff being rude to a customer. She would certainly be in for a disciplinary. She never ignore a customer again. I can tell you.
Oh YNBU, op, but I think you gathered my feelings through my post

Pipbin, who is claiming they are special, poppet?

So is a doctor. You'd let him examine you whilst chatting then?

don'tlaugh - don'tberidiculous its your opinion and your 'argument' re nurses etc is ridiculous.. They are providing the service not receiving it...

LOL at people thinking a supermarket transaction requires the same level of conversation as a doctors appointment.

Nothing to do with not respecting retail staff either; I used to be one. But it simply is not a validly comparable situation.

Lots of people provide a service but I'm sure you wouldn't have a chat with your mate on the phone in the Doctors or a solicitors..

But those check out operators , they only work in a shop. Not important enough for your full attention.

If you go to the doctors it requires a much greater degree of input from yourself then going through a checkout. That's why you get self service tills, but you don't get self service doctors you see.