To think that it's ok to use the basket only tills if you only have a few things in your trolley?

[PlateGirl]

I'm talking less than 10 items here.

In M&S today with 2yo DD and 1yo DS, using a small trolley so DS would have the seat in it. I picked up a few bits, 7 items now I think of it. The cashier on the basket only told me I couldn't use that till. I said I only had a basket's worth of items but she repeated that I couldn't use the till. Fine. I walked to queue at the other tills feeling grumpy. I've done this many times at Tesco and never been stopped, I kind of expected m&s to be more customer focused.

At the time as I say I was feeling quite annoyed doesn't she know how tricky it is to negotiate a supermarket with two small DCs?! but now I can accept that maybe stupid rules are rules. What do you think?

The trolly is for your shopping, not for transporting your child HTH

Why do they have seats in them then?

Ooh didn't notice mum s comment prelude

Good point well made

I am a pain in the arse. I would have ignored her, put the stuff on the belt and recklessly pushed the empty trolley into the aisle (removing DS first ). Then said 'Voila, no trolley, happy?!' with a manic grin. I have done this shit before. These cashiers really should think ahead to nutters like me.

Right we get it it's fewer

There's tills for baskets, tills for ten items or FEWER, tills for trollies.. just go on the one that suits.

I often get directed to the cigarette counter at busy times but I'm nervous about going there because people get really snappy when they're waiting for their nicotine and scratchcard fix.

I once had a woman say: 'Oi you! You've got fucking celery.'