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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To have demanded to pay the price shown?

67 replies

FlowersAndShit · 26/07/2015 19:09

At my local homebase, they had a basket of reduced items on the end of the aisle. Item had red sticker on it of £5. Item was normally £30. Went to checkout, woman says it's not reduced and someone has obviously put the sticker there and it shouldn't be. She wouldn't budge and let me have it for the price that was on the item, so I asked to speak to the manager. Manager said on this ocassion, I could have it for the reduced price of £5. WIBU?

OP posts:
PiperChapstick · 26/07/2015 21:15

Sorry should have said YWNBU to ask them to honour price but YWBU to push and demand when cashier said no

MrsClueless · 26/07/2015 21:17

Supporting case law is Fisher v Bell. It's an invitation to treat which is why shops can refuse to sell any item to you if they wish.

AnyoneForTennis · 26/07/2015 21:17

Most of the time I honour it.... But cases like this where it's demanded?? Not so much

fastdaytears · 26/07/2015 21:19

Anyone I agree and also Grin at OP saying she didn't demand anything when it's in the title of the thread...

NeedAScarfForMyGiraffe · 26/07/2015 21:27

This reply has been deleted

Message withdrawn at poster's request.

arethereanyleftatall · 26/07/2015 22:31

It used to frustrate me so much when I worked in retail that a demanding/bullying customer would get what they weren't entitled to, and yet the nice polite customer would get nothing. Just to get them out of the shop.

MQv2 · 26/07/2015 22:56

I always went the other way arethereanyleft

Pricks wrongly asserting their rights would be charged full price or refused service all together
Nice folk would get the ticketed price if they'd been wrongly priced by staff

If a sale sticker was on the wrong item though then it was never given at the discount as it was so common for people to switch them.

PiperChapstick · 26/07/2015 22:59

I once got a discount in a little boutique shoe shop because I was the first customer that day who didnt try and knock the owner down on price Grin

hhhhhhh · 26/07/2015 23:08

This reply has been deleted

Message withdrawn at poster's request.

GraysAnalogy · 26/07/2015 23:10

People seem to have this idea that they are legally entitled to sell you an item at the price on the label. They aren't. They can refuse to sell it to you if there's been a mistake.

DJThreeDog · 26/07/2015 23:13

Well someone got the sticker from somewhere OP, what a ridiculous thing to say!

You weren't unreasonable to ask, you were unreasonable to not accept when the cashier said no. The manager was unreasonable to give in to your demands, and you were clearly getting arsey otherwise he/she wouldn't have done.

GraysAnalogy · 26/07/2015 23:14

Thing is, she was implying infront of everyone that I had put the sticker on.

Drip feed?

DJThreeDog · 26/07/2015 23:17

Grays, I suspect the cashier had a dubious look on her face when she priced it up and told the OP it was £30 and OP told her she wanted it for a fiver.

'Implying' to me means the OP then felt a bit daft arguing hence has come on here to make herself feel better for arguing.

DJThreeDog · 26/07/2015 23:17

(just spinning my own little story, of course!)

GraysAnalogy · 26/07/2015 23:22

I am inclined to agree.

I'm ashamed to say my auntie was one of these weirdos who swap labels on things. I'm glad she didn't leave them behind for some unbeknownst person to find though Grin

AbbyCadabra · 27/07/2015 00:47

As a student I had several shop assistant jobs and people swapping price tags was common. There is a thought that shopowners are legally obliged to sell the item at the stickered price. Trying putting a 10p sticker on a porsche at the car dealers and give that a go.
The other usual thing was putting a separately priced belt through the loops on a pair of jeans/trousers, putting small items of clothing or makeup in the pockets of the coat they were buying. It was always a stunning surprise to the customer when these items were uncovered! (Sorry, may have gone off topic, there.)

DJThreeDog · 27/07/2015 00:59

I know Abby I worked in Accessorize as a teen, the amount of people that would think we wouldn't check inside the bags for earrings and necklaces etc!

They were always indignant that we 'implied' they were trying to pinch them. You know, when you ask that perfectly valid question of "did you want these?" Grin

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