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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this is a bloody horrible way to treat someone?

64 replies

Everythingwillbeok · 20/07/2015 06:31

My DD age 17 started a new part time job on Friday, serving food in the local pub.First shift went ok was a little bit quiet but she kept busy cleaning ect.

Saturday was a washout, instead of working until 7pm she was sent home at 3:30 as it was really dead, she's full of a cold so this suited her fine, it was a shame about missing out on the extra money but she felt ill anyway.

Yesterday she rang me from the toilets sobbing saying a large amount of money which was in an envelope in the kitchen had gone missing and as she was washing up she had heard her boss talking about her to three regulars at the bar saying well its funny its never happened in seven years and suddenly when the new girl starts there's money going missing, I don't trust her.

She was so upset saying mum I wouldn't even take a pound coin if it wasnt mine. I managed to calm her down and told her to hold her head up high and carry on with her day. She text me a bit later saying she wanted to come home as she felt embarrassed as she felt like people were thinking it was her.

She carried on working all day knowing what had been said, was meant to finish at 7pm but was still washing up at 7:45pm.

Once she left she rang me saying the owner had reported the lost money to the police but she didn't want to go back as she felt so upset.

Part time jobs over summer are really hard to find where we live, I'm torn between telling the owner to fuck off and how dare she make my daughter feel like shit and slag her off to three blokes who've never met her before and telling to ride it out, it will blow over and see if it gets any better before she packs it in.

Any opinions would be helpful. I'm not thinking straight as I'm so angry.

OP posts:
BifsWif · 20/07/2015 14:16

Me either different.

Ideally yes, she would deal with this herself but if she feels unable to I wouldn't hesitate to back her up. Being accused of being a thief (and you can guarantee that those pub customers will have each told someone else) is a thousand times worse than your mum pulling the landlord up on it. Mud sticks, for years.

Peacheykeen · 20/07/2015 14:20

Just thought is it a brewery run pub or an independent owned business? If it's brewery run you could try their head office I worked for a big brewery for years and whenever cash or stock went missing the risk and compliance manager from head office was involved .

DeanParrish · 20/07/2015 14:54

I used to run a pub. I agree wholeheartedly with a previous poster who suggests that new staff are frequently blamed for existing staff theiving. But I do know of a case where a pub manager faked a 'theft' to cover cash shortages where he had been dipping into the till himself. An innocent member of staff was arrested and questioned by the police.

ilovesooty · 20/07/2015 15:00

If she can't speak to the boss face to face perhaps she could express her concerns about her treatment in writing and you could help with this?

I just don't think face to face intervention from you is the best way of dealing with it. Obviously if the police become involved that may change. Hopefully that won't happen as she's done nothing wrong.

Peacheykeen · 20/07/2015 15:05

It sounds like a dodgy place anyway I've never known a manager to keep money in a kitchen. All large amounts of money are usually kept in a timelock safe and are banked at the post office asap. The more I think about the more I think that the "manager" is up to somethingHmm

IamtheDevilsAvocado · 20/07/2015 15:07

When i worked in social services a large amount of money went missing (alrge dept and maternity collection). All eyes fell on new cleaner... Turned out to be a colleague...
I hate cctv, but some times is very useful...

fleamadonna · 20/07/2015 15:12

this trade can be really horrid. I've worked in hospitality all my life and can say that while there are a lot of great people doing this job, it also attracts more than it's fair share of utter gobshites.

actually the pub your dd is working at sounds a lot like my old place. rude management, understaffed so waitresses end up doing all the kp-ing and piss poor money handling practices. I worked there for 8 years and had numerous incidents like this one, so my advice is hold your head up. leave now and they'll all believe they were right all along. a thick skin is required in this trade.

meanwhile, tell her to look elsewhere. I switched to the local naice gastro pub and am very happy.

Everythingwillbeok · 20/07/2015 20:21

Thanks everyone for your opinions, I'm still very angry I've know this woman a good few years too so it's not as though she's unfamiliar with DDs family.

I think she'll just go in on Thursday as see whats transpired since the cash went missing, it was nearly 2k so obviously someone knows something.

I'm dying to storm down there and defend my daughter but I think I'll inflame the situation. Hopefully it will have been put somewhere safe and she'll look like a complete bitch.

OP posts:
Peacheykeen · 20/07/2015 20:27

2k left in the kitchen! This manager sounds completely incompetent . What a silly bitch! I wish your daughter the best of luck op Flowers

Everythingwillbeok · 20/07/2015 20:50

Thanks peacheykeen that's really nice of you. She's a good kid but led a sheltered life and doesn't have a bad bone in her body. It's knocked her for six that she's been accused of this and she's took it really personally, which anyone would, it broke my heart when about tea time she texted to say " a nice man had tipped her £1" and a smiley face.

Poor sod only trying to make a few extra pounds for herself and this has happened, she's has an awful weekend.

OP posts:
tillyann2013 · 20/07/2015 21:00

What an awful situation, I would have been the same when I was 17. Poor thing, hope it gets sorted.

Peacheykeen · 20/07/2015 21:07

Aww bless her poor girl. The workplace can be a terrible place worse than the playground. Especially in that industry you get enough crap from the public as it is so you would expect a manager to be a bit more supportive.

BlackbirdOnTheWire · 20/07/2015 21:21

Did anybody else see the envelope with the money?

This takes me back 20+ years. An envelope with money went missing from the kitchen of the pub where I worked. Only it didn't. There wasn't an envelope. None of us saw it there, the manager was very inconsistent in his descriptions to th police as to when it had been in the kitchen, and basically he'd been siphoning off money for years and finally tripped up when everyone claimed not to have seen it - until that point, it seems that all staff were happy to say "oh yes, there was one there when I left". He was only undone when the five staff remaining were all good friends. The guy was so bloody thick he didn't even realise that I (the new girl) knew the other staff from other activities/interests.

Not saying that the manager did it, but if your DD is questioned by the police, a) she tells the truth about whether she ever noticed an envelope, obviously, but b) she also tells them about the overheard conversation and how upset she was. They won't be at all interested in her emotions, but may well be interested to hear that the manager has found a scapegoat with no evidence. Could be an interesting line of questioning!

Also - as a manager, would you tell customers you (presumably regularly) leave £2k sitting around on the kitchen work surface?

IamtheDevilsAvocado · 21/07/2015 16:48

I really hope your daugter is coping-a horrid introduction to the world of work.

It does sound really fishy?. Was the manager in the habit of leaving so much money around... If indeed there was an envelope....

Did anyone else see it??

I would be so tempted to cut the landlord off at the pass - go and see the police now and give them a written statement - if tje lost envelope is genuine, landlord should be pleased. If a fake envelope the landlord will be back peddling like anything... Will also indicate your daughtwr is no scapegoat

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