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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

daughters pay help???

66 replies

ghostspirit · 19/06/2015 21:17

daughter is on 0 contract hours. shes still as work now. she normally there till 8pm its just got 9 and shes still there. i said i hope they are paying you. she said no only till 8.

she said because its 0% contract...i said it dont work like that if you work till 9 they pay you till 9.

she said we dont unforunately...i said its against the law.

she then said she would be in trouble if she complained about it.

this is her 2nd week in the job. if i say anything to her she gets stroppy. do i just leave her to it?

OP posts:

Original poster

ghostspirit · 20/06/2015 19:19

tired yes i was kind of thinking that. it might not be right or fair but she not in any sort of danger. and its life experience

OP posts:

scarlets · 20/06/2015 19:22

Call the National Minimum Wage helpline. They can investigate if necessary, and make the company pay her the difference if they're in breach.

ilovesooty · 20/06/2015 19:26

If anyone rings the helpline she should do it herself but I expect her employment to be terminated pretty quickly if she does.

I'm inclined to agree with you ghost She's not in any actual danger and this experience will probably be good for her. She really should stand up for herself though if she's penalised for shortages in the till that aren't necessarily her responsibility..

LIZS · 20/06/2015 19:29

Unless her tract stipulates otherwise I think taking back the shortfall would be an illegal deduction . Not that it sounds as if it would worry them given the break time and nmw breaches. Can she not find an alternative job?

Original poster

ghostspirit · 20/06/2015 20:23

i wont tell her about the help line. shes not being under paid for her age. she seems sures not being paid for the extra hour she done. but will wait for her wage slip and see. if its a one of probably not worth bringing it up. but if it happens often then will be.

The more she is saying more they seem crap to work for. theres that stuff about the till. then she said they show you something once and exspect you to understand right away.

we have had tickets for a family day out for a month. daughter asked if she could get that day of. supervisour told her to speak to manager. hes not been in so she could not. then she emailed him after being given an email. no reply. she then managed to find another email for him and he said shes already on the router and cant be removed next time give him more notice yet she had not been given any contact detales for him. Now the whole day is ruined has cost me alot of money not sure i can go on my own with the kids be a wasted day...

i have suggested if she feels ok to stay there it might be a good idea and its a bit of money for her. but to apply for other jobs as soon as one comes up that she could leave.

OP posts:

Original poster

ghostspirit · 08/07/2015 13:03

omg !! my daughter is of her rocker. she has been under paid. i told her to find out why. she then said to me its because you put money in my bank the other day. if she thinks that. do i have any chance of getting her to understand? how can she even think/believe me putting money in her bank will effect her wage...im so frustrated. anway i have told her to get the phone mumber for payrole.guess thats all i can do?

OP posts:

redexpat · 08/07/2015 13:17

Wow. She must be a bad employer's dream employee.

Yes she needs to raise it with payroll. And she should find out who tells them what hours shes worked.

MyDHhasnomemory · 08/07/2015 13:19

She doesn't seem to have grasped how being paid works . You need to try to calmly go through it with her. How much does she thinks she has been underpaid? Unfortunately with her poor understanding of how wages work it might be hard to know if she is accurate about the underpayment.

DoJo · 08/07/2015 13:28

Huh? Does she think that she is only able to accept a certain amount of money per month, so if you give her £20, her employer can dock her wages by that amount? That seems like a really woeful understanding of how the world of work operates! It sounds like you are trying to strike a balance between letting her learn herself and not allowing a big company to take advantage of her, but this interpretation of her underpayment really shows that she needs you on side. I hope you find a way to make her understand - it sounds like an uphill struggle!

Original poster

ghostspirit · 08/07/2015 13:53

dojo i dont understand lots of things myself. but i never ever thought she would think they can deduct her wage because i gave her a bit of money. very strange thing to think :/ she sent me a pic of her wage slip it said: 50hours@ 4.20 = 210. she working 30 hours a week. but was of work for 1 week. so that should be. 4.20 x 30 x 3 =378?

OP posts:

DoJo · 08/07/2015 13:57

It sounds like she has either got the wrong end of the stick over something somebody has said or possibly thinks that banks have more control over who gets what money than they do. Either way, she's lucky to have you on side to help her work this out, otherwise she would be really vulnerable to anyone who realised that she didn't quite get it.

Have you been keeping track of her hours, or making sure that she is recording them properly? Has she got an email address for the payroll department as it sounds like you will want everything in writing so that you can see exactly what they have said rather than relying on her interpretation of the explanation.

badtime · 08/07/2015 14:03

Might she have misunderstood the pay cut-off? She is paid for work done between certain dates - does she know which dates this payslip relates to?

Original poster

ghostspirit · 08/07/2015 14:26

on her slip its says month ending 30th june. so its probably that she gets paid until end of month. but money appears in bank on the 8th. shes probably counting up to the 8th rather than 30th?

OP posts:

PumpkinPie2013 · 08/07/2015 14:53

It sounds like the work done after 30th June up will be paid in her next wage slip if it says 'up to 30th June'.

Can I ask (genuinely) Does your daughter have any SN? I only ask because of her confusion over you giving her money and her getting less in wages.

If she has SN or is struggling to understand things for whatever reason, is there another friend or relative who could help you to explain things to her?

Original poster

ghostspirit · 08/07/2015 15:46

pumpkin she has never been told she has. i do wonder sometimes though. I was classed as having SN as a kid. so i would still have them now. which is sort of why i made the thread. i think most people probably know the things i have asked/spoken about but because of my SN i need help in understanding things. i dont really have anyone i can ask.

OP posts:

MimiSunshine · 08/07/2015 16:45

Some retail stores can really take advantage. I worked in a store once where the hours were 9-6 which is what the store was open but we were expected to be in from 08:30-19:00 for rolling out new stock and tidying up without being paid for the extra time.

I refused on the basis that if I wasn't being paid then I had no business being on private closed premises and would therefore not be covered by company insurance if anything happened to me.
I had no real idea of that was true but it shut my manager up.

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