daughters pay help???

[ghostspirit]

daughter is on 0 contract hours. shes still as work now. she normally there till 8pm its just got 9 and shes still there. i said i hope they are paying you. she said no only till 8.

she said because its 0% contract...i said it dont work like that if you work till 9 they pay you till 9.

she said we dont unforunately...i said its against the law.

she then said she would be in trouble if she complained about it.

this is her 2nd week in the job. if i say anything to her she gets stroppy. do i just leave her to it?

Well if she won't quit and you can't or won't do anything about it it's all rather pointless isn't it?

You've had some good advice here but don't seem to be too keen to get proactive.

she works for cex.

farfrom i dont really understand what you mean

I would smile sweetly and take my retail experience elsewhere if I were her.

Yes they can get rid of her any time or not offer her any hours.
I think she should be encouraged though to make her own enquiries at work about her hours and payment.

CEX pay £4.20 an hour? Fucking hell, no wonder they are so useless.

Cooger it's more than the minimum wage for someone under 18.

I think the working conditions are more concerning.

sooty i have told her to write down all the hours she works and see what happends when she gets paid. but even if she does that theres no proof of anything really is there?

dark its because shes under 18. it will go up when shes 18. low wage but its still money in her pocket its her first job to her its alot of money

i agree...she seems to like it there. but i dont like people to take the piss out of her. but then also maybe its a life learning thing. also if she does say anything and she looses her job. it will be me that gets the shit. but i have made her awear of it. guess what she does is up to her

Quite a number of years ago when I was starting weekend jobs at age 15 I worked for a shoe shop (large chain). We didn't have the machines that clock you in and out. So we would be on the rota to, say, 6 when the shop closed to customers. After that we still had to tidy up and hoover and didn't get out until 20 past/half past. I was too young to complain and thought that was just how it all worked. I had a number of similar weekend jobs over the next few years and they always had clocking in and out machines and I got paid to the minute. I can understand not wanting to make a fuss after two weeks, but a large chain should not be taking advantage to the tune of a whole hour. Does she clock in and out?

red just asked she said this: they sign in when they start. 10am. they have to write what belongings they have and put down what time they want lunch.when the day has finished. the boss checks belongings and ticks of to say they are leaving..i said to daughter so they dont say the time your leaving? she said no.

If she is paid by the hour, she should get paid for every single hour she works. No expections. In fact she should be paid for part hours too e.g. if she works until quater past the hour and gets paid 4 pound an hour she should get paid for X amount of hours plus 1 extra pound for the 15 minutes.

In salaried jobs you are often expected to work way beyond your contracted hours for no pay. In hourly paid jobs this is simply not the case.

My experience of Saturday and holiday jobs I retail was similar to redred

i thought so...everyone on thread has said same thing really. i hope she has got it wrong. because her having a job has changed things for the good so far and i would like it to stay that way

But in this case the time they start and leave should be recorded. If they go out for lunch they should sign out and in for safety purposes too.

If they are not writing down the time she is leaving. She needs to take a photo of the work clock each day or the time card (if she has a time date tag option on her phone/app). Then discuss this with her manager/ HR after the trial period. If she is on 0 hours she will always be on trial.
She could always write the end time next to her managers tick to make a point, but if she doesnt want to rock the boat that is her choice......

yeah it made no sence to sign in the time she starts work if shes not going to sign the time she finishes.

she does give me mixed messages though when she told me her till was down 8 pounds.she said there is a target the till has to reach her till was 8 pounds down. then 3 seconds later she was saying there was 8 pounds missing from her till. and she was told that it would come out of her wages if it happends again even though she was not only person on that till..when i said she giving me mixed messages.she stared snapping at me so i did not bother talking to her anymore

Hopefully they are recording the time she finishes. Hope it works out.

she does give me mixed messages though when she told me her till was down 8 pounds.she said there is a target the till has to reach her till was 8 pounds down. then 3 seconds later she was saying there was 8 pounds missing from her till.

What part of that is mixed messages? At the start of her shift she will have been given a till with a £50 float in it. At the end of the day they cash up the till and there should be £50 left once all the transactions are accounted for. Today there was only £42 left. £8 is actually quite a large discrepancy. But she is new, and there was someone else using that till. In future you should advise her to speak up if someone else is told to use her till before it has been cashed up, so that the change over is recorded.

No slice I can see what the OP is saying by conflicting statements.
Saying the till is down £8 means there is £8 missing from the till.
Saying there is a target the till has to reach her till was 8 pounds down sounds to me like each cashier has 'target take' of say for example £800, but OPs DD's till was only at £792. The till is balanced but the cashier did not meet target and is expected to meet it out of her own money.

bermondsey im not sure which is right. one min she said till 8 pounds down as in did not reach target..then she seems to be saying 8 pounds has gone missing. im probably going to leave her to it.

Saying there is a target the till has to reach her till was 8 pounds down sounds to me like each cashier has 'target take' of say for example £800, but OPs DD's till was only at £792. The till is balanced but the cashier did not meet target and is expected to meet it out of her own money.

But that is ridiculous. No cashier would be expected to make up a shortfall in a sales target. I cannot see how anyone could reach that conclusion from the statements made. OPs DD is young and has used the word target to describe the float.

im not sure which is right. one min she said till 8 pounds down as in did not reach target..then she seems to be saying 8 pounds has gone missing.

"The till is £8 pounds down" and "there is £8 pounds missing" both mean the same thing in retail. I used to be a manager in retail, several different companies and many different branches. It is all the same. The use of the word "target" by a 17 year old new to retail is not a mixed message, it is just incorrect terminology.

Ghostspirit if she likes the job and it's going to be a life lesson for her, leave her to it but give her the advice she needs-
She needs to know that she is entitled to a written statement of terms and conditions within 2 months of starting
She needs to know she is entitiled to a break of 30 mins within every 4 hour block of work
She needs to know how many hours she has worked and how to check she paid for those hours when she gets the payslip she is legally entitled to
She needs to know how to respectfully raise issues with her manager when something is wrong

Unfortunately what she might learn is that some businesses don't follow the law, and that anyone can be let go for no good reason at any time. The job market is tough, retail is tough and sometines life isn't fair

I think that's a great post, Tired

I worked in a cinema that had a hot till that I often cashed up. It was always short as so many peopled used it. Several times I was kept for an hour plus for them to check it several times and basically told it was my fault and that I should pay the difference wtf . One time my dad even came in to see why I as an hour late as he was picking me up. I quit in the end as things weren't going to change.

Also worked for a well known discount store. If your section wasn't faced by time shop shut you were made to stay unpaid to finish it even when other members of staff who had much smaller sections were allowed to leave. I was often stuck an hour later plus finishing up. Walked out once with out finishing got a huge bollocking the next day.

Realised life was too short and decided to apply for uni as this is not what I wanted my life to be.